Description
- Incoming: FREE
- Outgoing – Local: FREE
- Outgoing – India: FREE
- SMS – Local & International: FREE
- Data: FREE
- NW Selection: Automatic
- 3-in-1 (standard, micro and nano) size SIM card fits all phones.
- Know your number in advance. Activation before travel.
- We need a copy / photo of your passport & visa before activation
- Billing: Prepaid
Activation process
You need to specify an activation date for these cards. No activation on Sundays. Your phone number will be sent to you only after activation. Your validity period begins when the card is activated, due to which we suggest to activate only the day before you travel.
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Coverage
Our cheaper SIM cards work on the T mobile network, either directly or through their partners. T mobile is an ultra fast network, however its remote area coverage lags that of AT&T. If you intend to visit many remote areas in the USA, such as Alaska, natural beauty spots, national parks etc, you may want to consider our SIM cards that use the AT&T network, marked (High Coverage).
Receiving calls
People in USA can dial your number directly to reach you, for example, 1 804 555 1233; People outside USA need to add + to your number, for example, +1 804 555 1233
Calling a number in North America
Dial the 11 digit number directly; for example, call number 1 804 555 1233 directly. You can also add + to the number before dialing. There is no distinction between a landline number and a mobile number in North America
Calling India using Direct Dial
Dial “011” or “+” + country code + phone number. For example, to call India number 022 24216344, dial “01191 22 24216344” or +91 22 24216344.
Calling India using 2 stage dialing (for High Coverage cards):
Dial USA Access Number +13476701779 & when prompted dial the India number in full international format. E.g. 912224216344).
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Emergency Call Number: 911
Please dial “911” to report an emergency. They will ask you your location and the nature of the emergency. There are penalties for calling this number when not in emergency situations.
Extension of validity
These cards can be refilled at the telecom operator’s site for an extension of validity. The telecom operator name is mentioned on the SIM card that you receive. These refills will generally be more expensive than the rates paid to TSIM.
APN Setting
APN setting is automatic and should not require to be set manually. In case of no data initially please restart your phone and wait for a few minutes.
eSIM Details
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#.
Amit Banerjee (verified owner) –
Overall a Very good experience. Did not have any problems with regard to connectivity in Detroit area, Pittsburg, Washington, NYC & Chicago. Service is also very good. Will recommend to my friends.
Services Tsim –
Thank you for your recommendations and for confirming its performance in specific areas.
Soumen Ghosh (verified owner) –
Even though the internet connection is not that good, the overall service is more or less satisfactory.
Services Tsim –
We apologise for the unsatisfactory Internet experience faced by you and thank you for your understanding.
SHILPA PARULEKAR (verified owner) –
For the cost, I could have said 4 stars, but it doesn’t work at all in areas of Frederick, Hagerstown, etc. Working very well in Washington. Too many call drops and very weak signal outside of Washington in Maryland
Services Tsim –
Thank you for your review and for confirming its performance in specific areas. We are sorry it did not work for you in the outskirts of Washington.
Vivek (verified owner) –
Very good pre-sales service and prompt delivery.
Good coverage in San Francisco and the Bay area.
Needs improvement in coverage in ‘remote’ area like Grand Canyon, Zion National Park.
Services Tsim –
Thank you for your kind words and for confirming the areas in which the SIM card worked. For remote areas and national parks we suggest use of the SIM card marked “best coverage”.
Yatin (verified owner) –
connections are present at most places but the signal keeps on fluctuating that is keeping going and coming at all places causes lot of troubles.It also sucks a lot of battery and hence phone has to be kept in airplane mode in all the time when not in use.Net speed is decent but only when the connection are proper.
Services Tsim –
4G does consume more battery as you have rightly observed, esp when you are traveling from place to place. However this may not be a problem specific to the SIM card you had taken. Thank you for taking the time to review the product.
Sundar TK (verified owner) –
Hi all – I got a (TSIM) sim card for one month for use in USA . There were some starting troubles – but there after the performance was good and I could use it regularly. A real value for money option and definitely will use it again if I need to .
Services Tsim –
Thank you for your kind words and recommendation.
V JAYARAMAN (verified owner) –
VERY GOOD PRODUCT FOR A VERY GOOD PRICE. GOOD network connection in Bethel/Danbury Ct.
Services Tsim –
Thank you for your kind words and for confirming places in which it worked.
Nitesh Kothari (verified owner) –
Excellent network coverage in USA. I was getting good speed on LTE. After ordering, I got my sim in one working day. Apart from some technical glitches which did not allow me to know my number until few hours before travel, the sim worked smoothly. I was required to update the APN settings
Services Tsim –
Thank you for your kind words and detailed review.
ASAD UR REHMAN (verified owner) –
Used TSIM for San Diego, Toledo, and New York worked perfectly, also data package for 1 GB was pretty good and in fact, I found it quite sufficient. I, therefore, very strongly recommend TSIM for all those who are visiting the USA.
Services Tsim –
Thank you for your kind words and recommendation!
Shruti Jain (verified owner) –
Very good reception in SFO, very pocket friendly!
Services Tsim –
Thank you for your kind words!
Eutropie B Pereira (verified owner) –
Used my TSIM sim card since arrival US nearly a month back. No problem in connectivity even in remote locations and small towns.
Reasonably priced and Great value for money.
Services Tsim –
Thank you for your kind words and review.
Nirav Vador (verified owner) –
Worked perfect for my short stay in the USA. Coverage in Texas was excellent and up to the mark whenever required. This came in very handy as it was active the moment I landed in the USA. Service in SFO was a little patchy, but that was probably because of the network connectivity issue where I stayed. I would recommend this to all.
Services Tsim –
Thank you for your kind words and review.
Anshul Agrawal (verified owner) –
Worked perfectly for a short trip to US and turned out to be most cost effective compared to any other option I could find. Speed and connectivity were excellent throughout.
Services Tsim –
Thank you for your review and kind words.
NIKHIL MADHAV KANGO (verified owner) –
T-SIM should be your companion on every visit to USA .Satisfied .
Services Tsim –
Thank you for your kind words
P Kota –
my recent visit to USA May 2007, I bought 2 tSIM cards, both worked very well, initially i had issue with 4G but it was fixed after 4 days.. for India few calls worked good for few it says invalid or somekind of mesg, my be first 8 to 10 number to indias are free after that it doesnt work I guess.. overall I am satisfied and worth the money paid
Services Tsim –
Thank you for your kind words.
Mahima Unnikrishnan (verified owner) –
Bought TSIM for my 3-month stay in Illinois. Worked okay, product was as expected.
Cons: The coverage was poor sometimes while travelling via road and also at times, messages were not delivered/received on time. I visited Wisconsin,Madison once and the network coverage was especially poor there.
Otherwise, it functioned well for the most part. Unlimited voice calls to India for the entire period was a definite bonus.Would consider purchasing again if I return to the US.
Services Tsim –
Thank you for your detailed review and continued confidence. For better coverage on road between cities we recommend an AT&T based card (marked “best coverage”).
H N Muralidhara (verified owner) –
Value for the money!!
It made my trip super easy and memorable. T-SIM started working as soon as i landed in USA.
The coverage was really good in most of the US Cities. In most of the tourist attraction places, we will get free Wi-FI connection.
Overall excellent services from TSIM team.
Regards – Muralidhara
Services Tsim –
Thank you for your kind words.
Deepak (verified owner) –
Excellent service. I got the sim delivered as promised and had enjoyed uninterrupted service during my stay abroad. The connectivity is excellent even at remote corners.
Thanks TSIM
Services Tsim –
Thank you for your kind words.
Alok –
Excellent service. Got a call by next day for confirmation of handset compatibility.
Got SIM in 2 days.
It made my trip super easy.
SIM started working as soon as I landed in USA.
Excellent 3G/4G coverage, even at remote corners.
Used it in multiple places like NY, Philly, San Antonio, Austin, Dallas, Cincinnati. Didn’t work in west virginia. Rest all stations at Amtrak Cardinal was showing coverage.
Services Tsim –
Thank you for your kind words and detailed review. We apologise for the inconvenience in West Virginia.
Dhule mahadev (verified owner) –
Excellent sim and services
Services Tsim –
Thank you for your kind words
Shivani Sharma (verified owner) –
The TSIM network coverage is exceptional in Texas – Houston, College station area. Overall my experience has been great till now. The international calls’ coverage is also impeccable. TSIM has been very useful. Highly Recommended !
Services Tsim –
Thank you for your kind words and recommendation.
Kiran Shah (verified owner) –
Excellent service in San Francisco , San Diego . A bit patchy at Los Angeles.
I would definitely recommend it and purchase it whenever travelling abroad.
TSIM Services –
Thank you for your kind words and review.
pankaj gandhi (verified owner) –
Excellent network in USA..Happy with the purchase…
Services Tsim –
Thank you for your kind words.
SANJIVE PRASAD –
We had taken 2 sims – both did very well all through our travel in NY, DC and the west coast. Very good service and excellent call and data reception in all the areas. Definitely worth taking before travel to the US.
Services Tsim –
Thank you for your kind words and review.