De-risk your transactions
- Balance advance rent refundable till 12 months after payment
- Advances towards calls made are refundable till 12 months after payment
- Charges towards calls made are not refundable
- Activation type of SIM cards are refundable till they are activated
- Should you not be able to use the service due to service deficiencies, you are entitled to a full refund
Refund Policy for Lifetime Validity Cards
You are eligible for a refund on unused talktime/data with usage rounded to the next slab. I.e. If you use 2.8GB after subscribing to a 6GB SIM card, your usage will be taken to be 4GB, and you will get refund on the difference between the price of a 4GB and 6GB card. This refund is available for 12 months after payment.