tsim.in, 
Description
- Incoming: Free
- Outgoing – Local: Included
- Outgoing – India: Included
- Outgoing – SMS: Included in voice package (roughly one SMS in place of one minute call)
- Data: 4G
- Validity: 90 Days from first use.
- Network: China Unicom
- Billing: Prepaid
- Card roams every where in China with same rates
- We require a copy of your passports. Due to local regulations, only one SIM card can be issued per passport.
- 3-in-1 (standard, micro and nano) size SIM card fits all phones.
- Users can insert and activate SIM before travel.
- English helpdesk at 0086 28 85332544 and 0086 156 8092 7447.
- Auto Expiry 3 months after first use (regulatory requirement for visitors).
- Rates subject to change by China Unicom without notice.
Activation process
Due to Chinese regulations, you need to submit one passport per China SIM card ordered. Once passport copies are submitted, the SIM cards will be activated. After activation the SIM card is not transferable or returnable. However, the 90 day validity of the pack/talktime starts from first use, not from activation date.
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
- Send text “WLCX” to 10010 to check your balance. This is free.
Please note, when you insert the SIM card for the first time outside China, it may take up to 15 minutes for the SIM card to register with one local network due to international roaming. Please be patient.
Please also note, using this SIM card to surf Internet or make calls outside China will significantly reduce the data and voice usage capacity, or even cause the SIM card to be suspended.
Receiving calls
People in mainland China can just dial your number directly to reach you, for example, 132 818 12345; People outside China need to dial +86 plus your number, for example, +86 132 818 12345
Calling a mobile number in China
Dial the 11 digit mobile number directly; Chinese mobile numbers start with 13../15../17../18… For example, call number 15680912345 directly.
Calling a fixed line number in China
Dial 0 + area code + phone number, Beijing area code is 10, Shanghai is 21, Chengdu is 28; for example, calling a Chengdu fixed line number 85332544, dial 028 85332544.
Calling an India number with prefix
Dial “10193 00” + phone number. For example, to call India number 022 24216344, dial “10193 0091 22 24216344”
Calling India after buying direct India Dial pack
Dial “00” or “+” + country code + phone number. For example, to call India number 022 24216344, dial “0091 22 24216344” or +91 22 24216344.
Local Helpdesk
English-speaking customer service agents can be reached via email at support@lvycom.com or phone 0086 28 85332544 and 0086 156 8092 7447.
Emergency Call Number: 110
Please dial “110” to report a medical, robbery, fire or any other situation, for which you need local authority’s help. This is equivalent to “911” number in United States or “112” in Europe.
Account Balance Enquiries
You can check your balance when you are in or outside China. Just send text “WLCX” to 10010 for airtime and data balance. These texts are free of charge. The replies are in English.
When airtime balance is less than 5CNY, caller will hear voice low balance reminder in Chinese.
Airtime top-up
General China Unicom airtime can be applied to this SIM card, which means you can either purchase airtime at www.mychinaunicom.com or other retail channels.
Data refill
Data package refill package is ONLY available at www.mychinaunicom.com. Data package purchased at other retail channels WILL NOT work with this SIM card and could even cause this SIM card to be suspended!
China Unicom has a 4G LTE data usage limitation of 6GB per month. Once the usage reaches 6GB in that calendar month, you cannot add more data to the same SIM card.
Extension of validity
These tourist SIM cards auto-expire after 90 days. Extension of validity is not possible.
Displays of 4G LTE sign
China Unicom has deployed two types of LTE technologies: FDD-LTE (up to 150 mbps) and TD-LTE (up to 100 mbps), which means China Unicom 4G LTE networks support all 4G smartphones. All of the Chinese mobile operators including China Unicom only display 4G sign instead of LTE sign on the handset when the device is connected to a 4G LTE network. If you see a 4G sign displayed on your handset, it means your handset is connected to a 4G LTE network.
APN Setting
For most devices, this SIM card does not require any APN configuration to access Internet. iPhones rarely require any APN setting. However, some Android based devices may require you to manually configure their APN in order to access Internet correctly. If you have an Android OS based device, and your phone can make calls and receive texts, but cannot access Internet, please try to configure the APN based on the following instructions:
New APN setting:
Enter Wireless Control-> Mobile Network Settings-> Wireless Access Points (WAP) name-> Menu-> New APN, then input following information:
Name: wonet (or 3gnet)
APN: wonet (or 3gnet) username:blank password:blank
MCC: 460
MNC: 01
APN type:default
Krishnendu Mukhopadhyaya (verified owner) –
While the call quality to India was good, the internet connection wasn’t so good. Also, I received many messages in Chinese, which of course was beyond me. I used the WiFi of my host. Suddenly, on the last day of my trip, well within the range, when I needed the data as I was traveling, the data was gone.
Services Tsim –
We are sorry your data ran out on the last day. It is true the messages received are in Chinese. Thank you for your review.
Ratan Potluri (verified owner) –
Worked wonderfully well!
Services Tsim –
Thank you for your kind words.
R S Gupta (verified owner) –
The SIM was delivered and activated on scheduled time. Did not encounter any problems in China. Good service. Keep it up.
Services Tsim –
Thank you for your kind words.
Varun Agarwal (verified owner) –
The SIM was delivered and activated on time and everything worked as expected in China. Very satisfied.
Services Tsim –
Thank you for your kind words.
S. Hameed (verified owner) –
This was very useful while traveling to china. The number started working as soon as I arrived in China. The additional call benefits using app was really helpful though the call quality in the App is yet to improve.
Services Tsim –
Thank you for your kind words and bringing the experience of the App to our notice. We are sorry the App did not meet your expectations.
Soumya Mukherji (verified owner) –
A life saver in China. Zero hassle. Just entered the sim and everything worked as it should.
Never needed to contact customer service.
Would definitely recommend to anyone traveling to China to avoid problems.
Services Tsim –
Thank you for your kind words and recommendation.
Gursharan Singh (verified owner) –
Customer Service was really bad. The card was lost first time by courier but tracking it and getting another one was a really bad experience. Activation was another problem. Customer service never seem to know the order details even if you tell them the order number.
The card worked perfectly well in China.
Recharging it was nigh near impossible due to lack of information. Whatsapp and WeChat customer service channels are not very useful. Wouldn’t buy again.
Services Tsim –
We are sorry our service did not meet your expectation. The loss of the first SIM card by the courier is a rare event that our helpdesk was not prepared for. We are reworking our systems to ensure that we are able to handle such cases better. We thank you for bringing this to our notice.
ashish (verified owner) –
Pathetic. The International calling dint work in the sim. No help from the service team as well till date.
Services Tsim –
We were in touch with the operator for a resolution to your problem, and according to them it had got resolved a few days after the complaint. We recognise that this is an unacceptable time line for a short visit, but have no clarity from the operator on why it took them as much time as it did to resolve the issue. We apologise for the trouble you had with our service and will be in touch with you for further action.
REENA CHOKHANI –
GETTING SIM CARD FOR INTERNATIONAL TRIPS IS NOW EASY AND CHEAP..
..THANKS TO T-SIM…
Services Tsim –
Thanks for your review
Ashish (verified owner) –
Getting a SIM in China is not so easy, so bought it locally from TSIM. It was fantastic ! Worked like a charm. Great service by TSIM. Very satisfied.
Services Tsim –
Thank you for your kind words.
RAJIV AGARWAL (verified owner) –
I traveled to China and the card worked seamlessly. Both for voice and data.
Delivery of the card here in India was hassle free.
I would certainly recommend this.
Services Tsim –
Thank you for your kind words and recommendation
Kalaimani Ramasamy (verified owner) –
Simple, Comfortable, affordable and useful!!! What more you need for a hassle free SIM in a foreign country where language is an issue.
Keep it up
Services Tsim –
Thank you for your kind words and encouragement