- QR code sent by email
- Requires esim capable phones such as iPhone 12+ or most Android 2021+
- eSIM only works in United Arab Emirates
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: Transfering an eSIM from one phone to another is usually not possible. However some eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#. Click here to know why IMEI and EID numbers are needed.
Rahul Singhal (Verified user) –
Used T Sim 5 GB UAE eSIM plan for my trip to Abu Dhabi and UAE. Worked flawlessly, cheaper than the competition.
After the purchase online, received an email to upload documents.After uploading, the eSIM was delivered to my email within 24 hours and I installed it immediately on my iPhone. It shows under Mobile data but doesn’t work in India. It activates only after arrival in UAE. There it caught the ‘du’ carrier which had excellent connectivity and speed everywhere.
Only drawback is, there is no straight forward way to know how much data is left. Need to contact customer care which is a hassle. Also, no email alerts on leftover data. Really wish that the t-sim app could show it. Deducting 1 star for the same.
Services Tsim –
Thank you for your balanced review and detailed feedback. We are working towards enabling real time data usage on the App for this destination and will shortly complete it. We are sorry it was not ready in time for your trip.
Krishna Ramalingam (Verified user) –
Had picked up a 30day 5 GB eSIM for Dubai. The network got automatically deducted (DU) and I did not face any issue.
Services Tsim –
Thank you for your kind review.
Nithin Kumar N –
Good
Services Tsim –
Thank you for your kind review.
Nithin Kumar.N –
Good
Services Tsim –
Thank you!
Tarang (Verified user) –
good service
Services Tsim –
Thank you for your kind words.