- QR code sent by email
- Requires esim capable phones such as iPhone 12+ or most Android 2021+
- eSIM only works in United States
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: Transfering an eSIM from one phone to another is usually not possible. However some eSIMs can be transferred from one iPhone to another.
Checking if your phone has eSIM capability
Dail *#06#. If you see an EID number popup, it means your phone has eSIM capability.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#. Click here to know why IMEI and EID numbers are needed.
Bhaskarjyoti Bora (Verified user) –
Variation: 7 Day 1GB
I bought the 1GB 7 days plan. Worked great in NYC!! Though, I could not figure out how to check the remaining balance.
Services Tsim –
Thank you for your kind review. The balance can be checked by logging into the InstaSIM App using the same phone number provided during ordering process and going to My SIMs page.
Shailaja Kulkarni (Verified user) –
Variation: 30 Day 5GB
Wonderful seamless connection, Very affordable and unbelievable price plans .
Sometimes it simply stops working though and reconnection takes a while which is super inconvenient especially when payments confirmation or for and after taxi booking etc. iIt would be great, if for data only SIMs atleast local calls are permitted. All in all great service, very good support, easy to install and use… Thanks ….
Services Tsim –
Thank you for your kind review.
Pankaj Bagri (Verified user) –
Variation: 15 Day 2GB + Voice
Worked excellently without any issues at all.
Services TSIM –
Thank you for your kind review.
Aneshwer Ram (Verified user) –
Variation: 7 Day 1GB
Excellent service and coverage. Quick dispatch of the sim as well.
Services Tsim –
Thank you for your kind words.
Abhishek Bl (Verified user) –
Variation: 7 Day 1GB + Voice
Best esim option for short visits. I did a short business trip and this has been the most economical option for esim. Great work!!
Services Tsim –
Thank you for your kind words.
Neha (Verified user) –
Variation: 7 Day 1GB + Voice
Excellent experience with the eSIM from TSIM! Used it for 4 days in the US. No issues. No hassles.
Services Tsim –
Thank you for your kind review.
Manish (Verified user) –
Variation: 30 Day 5GB
Very good eSIM for a short visit.. worked very well.
Services Tsim –
Thank you for your kind review.