Description
- Incoming: FREE
- Outgoing – Local: FREE
- Outgoing – India: FREE
- SMS – Local & International: FREE
- Data: FREE
- NW Selection: Automatic
- 3-in-1 (standard, micro and nano) size SIM card fits all phones.
- Know your number in advance. Activation before travel.
- We need a copy / photo of your passport & visa before activation
- Billing: Prepaid
Activation process
You need to specify an activation date for these cards. No activation on Sundays. Your phone number will be sent to you only after activation. Your validity period begins when the card is activated, due to which we suggest to activate only the day before you travel.
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Coverage
Our cheaper SIM cards work on the T mobile network, either directly or through their partners. T mobile is an ultra fast network, however its remote area coverage lags that of AT&T. If you intend to visit many remote areas in the USA, such as Alaska, natural beauty spots, national parks etc, you may want to consider our SIM cards that use the AT&T network, marked (High Coverage).
Receiving calls
People in USA can dial your number directly to reach you, for example, 1 804 555 1233; People outside USA need to add + to your number, for example, +1 804 555 1233
Calling a number in North America
Dial the 11 digit number directly; for example, call number 1 804 555 1233 directly. You can also add + to the number before dialing. There is no distinction between a landline number and a mobile number in North America
Calling India using Direct Dial
Dial “011” or “+” + country code + phone number. For example, to call India number 022 24216344, dial “01191 22 24216344” or +91 22 24216344.
Calling India using 2 stage dialing (for High Coverage cards):
Dial USA Access Number +13476701779 & when prompted dial the India number in full international format. E.g. 912224216344).
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
Emergency Call Number: 911
Please dial “911” to report an emergency. They will ask you your location and the nature of the emergency. There are penalties for calling this number when not in emergency situations.
Extension of validity
These cards can be refilled at the telecom operator’s site for an extension of validity. The telecom operator name is mentioned on the SIM card that you receive. These refills will generally be more expensive than the rates paid to TSIM.
APN Setting
APN setting is automatic and should not require to be set manually. In case of no data initially please restart your phone and wait for a few minutes.
eSIM Details
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#.
Prakash Mehta (verified owner) –
I was very happy with my TSIM experience in USA.
Positives:
– The SIM cards were delivered promptly. The phone numbers came on email, a day prior to my travel and I was all set. No hassles.
– I had good network – both voice and data – through my travels across Florida, NY (including Niagara Falls) and NJ.
– It was good value for unlimited worldwide calls and 4GB of 4G data.
Neutral:
– I had ordered two sim cards, but got only one initially. A phone call to the customer service quickly resolved this and I promptly received the 2nd sim card
Negative (a minor one – hardly can be called a negative):
– I couldn’t figure out how much data I had already consumed of my 4GB of 4G data. It would be really helpful to have this information readily available. Maybe it is and I just didn’t know how to check.
Services Tsim –
Thank you for your kind words and detailed review.
Arti Vaishnav –
Very good service
Services Tsim –
Thank you for your kind words
Vivek Rege (verified owner) –
Excellent service no problems clear voice heard. Have gone from south to east to west coast and able to receive and call easily
Services Tsim –
Thank you for your kind words and review
Amala R (verified owner) –
Thanks to TSIM , we have had a great experience right from the time we have landed in USA. Will strongly recommend it since it can be bought in India & activated before we leave India hence the anxiety of purchasing a new SIM after landing in US is negated.
Services Tsim –
Thank you for your kind words
Yogesh Karunakar (verified owner) –
I bought the TSIM card for US visit. First I was skeptical about buying this product as everyone suggested to go for Matrix card. But the other companies were’nt giving 4G connection and even unlimited offers were not available even after paying steep prices.
The TSIM provided a travel charger which came in very handy in the United States. The SIM services provided was also prompt the delivery was instant and the person came home within the time specified. We had bought two sims and both worked fantastic in the US no problems whatsoever. We visited LA, Seattle, Las Vegas, Arizona, Grand Canyon everywhere good network coverage. Excellent network. I am Extremely happy that i bought the product. The internet browsing and calling within and outside USA (India) was exceptional. I would recommend one and all touring the US for short duration to buy this product only. Extremely Satisfied.
Services Tsim –
Thank you for your kind words and detailed review
harish prabhakar –
Connectivity was good with little disconnections, little poor on the Data I was told would get 1GB of 4G speed but did not find the 4G connectivity it was only 2G speed.
Services Tsim –
The availability of 4G depends on the handset used. Many Indian handsets do not latch on to 4G frequencies in USA. It is best to select “check my phone” during purchase so that our helpdesk can help you with this. Thank you for taking the time to review the product.
ashutosh chaudhari (verified owner) –
just superb ,my mother in law fell ill ,must have called like a hundred times ,and since it was prepaid no problem atall ,excellent service
Services Tsim –
Thank you for your kind words
shah (verified owner) –
The sim card worked exactly as described! All calls to india were completely free!!! Moreover my children used Skype to call my number ( skype is free for calling to even regular mobile numbers who dont have skype) and that was completely free too .
Would strongly recommend this to anyone.
Services Tsim –
Thank you for your kind words and review
Rajeev Agarwal (verified owner) –
Not happy with USA Card.
Global card worked perfectly But USA card had issues.
The quality and speed of response from TSIM was average.
They finally reverted but it was too late and the return journey was in 1 days time.
Services Tsim –
We are sorry for not living up to your expectations in your USA trip. We will find the root causes for this and avoid them in future. Thank you for taking the time to review your purchase.
Sanjeev P. Nadkarni (verified owner) –
TSIM is a very good product for use during travel in USA. I have used it in Boston, MA as well in Dallas,Texas and Los Angeles, California. I am happy with the services, the coverage and reception was great. I certainly recommend as it is good value for money.
Services Tsim –
Thanks you for your kind words and detailed review
S Moses Selvanayagam (verified owner) –
Sim is excellent. Our team members are enjoying without trouble.I am sure I will recommend to all those who are going to abroad. Sincere thanks to Tsim.
Services Tsim –
Thank you for your kind words
Chetan Dhowan (verified owner) –
Wonderful service, the sim worked perfectly as committed by TSIM representative.
Further to that, they are also the most competitively priced sim for travel to the USA.
My friend was carrying a MATRIX sim for herself, and she was struggling to have Data whenever she traveled, however, I had no such issues with TSIM.
My full marks to their Travel Sim Cards….
Keep it up !!!
Services Tsim –
Thank you for your kind words and encouragement.
Akash (verified owner) –
I didn’t get signal at a lot of place. But when I did get signal, it worked just fine. 4G internet also worked very well when there was signal.
Services Tsim –
The model of phone used by you was not compatible with most USA carrier frequencies. We are sorry for resulting the lack of signal in some places and the inconvenience caused.
Kavita Bothra (verified owner) –
I took a TSIM and had a very bad experience. It worked only in New York but only in patches. Then, Chicago and Indianapolis and Seattle had negligible or nil service. Las Vegas nil service.
And in SFO it was very patchy.
The data connection was very poor.
I’ve used TSIM for Europe and was happy with their services but US service was a total failure. Not recommended.
Services Tsim –
We had informed your contact person about the limitations of the phone model you had specified, but the same may not have been communicated to you. We are sorry for the inconvenience caused. Thank you for taking the time to review the product.
Arun B (verified owner) –
Travelled to West Coast, Chicago and East Coast in May 2017.Very poor data signal even in Cities like SFO, LA, and NYC, voice is OK.. My phone has Band 4 and Band 2 reception. Never got 4G signals anywhere. Waste of money. In the US only AT&T is dependable, best to avoid T- Mobile
Services Tsim –
The phone you purchased for the trip was not compatible with USA carrier frequencies for 4G. It is best to select “check my phone” option so that our helpdesk can support you in phone selection. We are sorry for the inconvenience caused. Thank you for your review.
Dr. Debanik Roy (verified owner) –
Besides phone call service, sim card of TSIM is very good so far as speed of internet & other services like Whatsapp are concerned. It is indeed pleasure in using the sim card!
Services Tsim –
Thank you for your kind words.
Dr. Debanik Roy (verified owner) –
Very good service from TSIM and the USA SIM card is simply excellent! The voice quality was clear without any breakage / discontinuity. With unlimited phone calls to USA & India, the service is no doubt worthy of purchasing. I will certainly recommend the SIM card of TSIM to all my relatives, friends & colleagues. It is “value for money”!! I wish TSIM to emerge as a big player in global sim card service market in near future.
Services Tsim –
Thank you for your kind words.
Anagha (verified owner) –
This is a very nice mobile service sim for short period of traveling. I had purchased this for my USA trip of 10 days and could use it like my local mobile service. Unlimited phone calls to local and India both, incoming and outgoing. Also it was very useful whenever I wanted to place an order or book a taxi as people there were expecting local US number for booking. Network range is also amazing, never got disconnected or found area where service is not working unless its a restricted area. Data connectivity is also good as I had opted for cheapest(1 GB) sim card and my handset was supporting 2G. But still I was able to use GoogleMap and Whatsapp precisely. Overall very good option to have this sim for short period of time and its very cheap compare to other services in USA. And best part of it is, it gets delivered to home in India and can be activated before travel dates as per our requirements, unlike other sims which needs to be purchased after arrival on airport or local telecom shops. This is the Best option anyone can try. Good work team TSim snd keep it up. Very much appreciated the service.
Regards,
Vrinda(Anagha)
Services Tsim –
Thank you for your kind words and detailed review.
Sunil Patil (verified owner) –
Recently I am using the USA prepaid card for 30 days. When I traveled to Rapid city & mount Rushmore, I got range of AT&T but was not able to use data for complete stay of 3 days. I tried every thing but it did not work on my i phone. Once I came back to Minneapolis, i got range of [T mobile] and data started working. I do not know the reason, but surely it seems that there must be some hidden condition of data usage whenever there is no range of [T mobile]. It means that data usage is restricted in case of other service provider. Surely I am not happy and worried that it will happen everywhere there is no range of [T mobile].
Services Tsim –
T Mobile network is strongest in urban areas. For trips to far flung areas and national parks we recommend the AT&T option, currently provided by us through their partner H2O. Please select “Highest Coverage” in the option drop down for this. We apologise for the inconvenience caused. Thank you for your review
Setu Shah (verified owner) –
I have purchased it and got it in 2 days in Pune – it was having an amazing call & data service as I have purchased 10 GB data sim……much much better than matrix cellular services……Amazing service of TSIM’s product and extremely happy with their overall service right from ordering till usage in the USA……kudos to TSIM and keep doing the same will make you industry player in this segment………
Services Tsim –
Thank you for your kind words and review.
T R REDDY (verified owner) –
It excellent. It is working well for local (USA) and good for india calling . Internet is also good , able to use Whatsapp calling on 4g
Services Tsim –
Thank you for your kind words
Harish Ramaiah (verified owner) –
Card was activated before i reach USA and shared the number with my friends …So it was very easy to be in contact with all my USA friends .Had no issues with signal strength..Recommend TSIM cards for Travellers.
Services Tsim –
Thank you for your review and recommendation.
Omprakash Malpani (verified owner) –
Checked various service providers for USA SIM and found Tsim at Most competitive Prices with add on free gifts. Peace of mind while leaving India and Arriving and Staying in USA
I will always prefer tsim
Services Tsim –
Thank you for your review and support.
Omprakash Malpani (verified owner) –
Value for money.Most competitive Prices with add on free gifts. Peace of mind while leaving India and Arriving and Staying in USA
I will always prefer tsim
Services Tsim –
Thank you for your review and support.