Canada SIM Card

Description

• Incoming: FREE
• Outgoing – Local: FREE
• Outgoing – India: FREE
• SMS – Local & International: FREE
• Validity: 1 – 3 months
• NW Selection: Automatic
• Billing: Prepaid

Activation process

You need to specify an activation date for these cards. No activation on Sundays. Your phone number will be sent to you only after activation. Your validity period begins when the card is activated, due to which we suggest to activate only the day before you travel.

Using the SIM Card

Using the SIM Card for the first time

1. Power off your phone
2. Insert your new SIM card
3. Power on your phone
4. Ensure roaming is enabled in settings
5. Your phone should connect on a GSM/WCDMA/LTE network.

Please also note, using this SIM card to surf Internet or make calls outside USA/Canada/Mexico will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.

Receiving calls

People in North America can dial your number directly to reach you, for example, 1 804 555 1233; People outside North America need to add + to your number, for example, +1 804 555 1233

Calling a number in North America

Dial the 11 digit  number directly;  for example, call number 1 804 555 1233 directly. You can also add + to the number before dialing. There is no distinction between a landline number and a mobile number in North America

Calling a land line  in Mexico

Dial “011” or “+” + 52  + phone number. E.g.  011 52 999 1 23 45 67  or +52 999 1 23 45 67

Calling a mobile number in Mexico

You need to add an additional “1” before the local number to call. Dial “011” or “+” + 52 + 1 + phone number. E.g.  011 52 1 999 1 23 45 67  or +52 1 999 1 23 45 67

Calling an international number when in North America or Mexico

Dial “011” or “+” + country code + phone number. For example, to call India number 022 24216344, dial “01191 22 24216344” or +91 22 24216344.

Helpdesk

TSIM’s customer service agents can be reached via email at services@tsim.in or phone +91 22 24216344.

Emergency Call Number: 911

Please dial “911” to report an emergency. They will ask you your location and the nature of the emergency. There are penalties for calling this number when not in emergency situations.

Extension of validity

These cards can be refilled at the telecom operator’s site for an extension of validity. The telecom operator name is mentioned on the SIM card that you receive. These refills will generally be more expensive than the rates paid to TSIM. However, we are not in a position to aid you in extending the validity of the card.

APN Setting

APN setting is automatic and should not require to be set manually. In case of no data initially please restart your phone and wait for a few minutes.

eSIM Details

What is an eSIM?

eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.

eSIM Advantages

• Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
• Save on Shipping cost: No physical delivery requirement
• Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
• Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.

eSIM Disadvantages

• Unfamiliar: Since it is a new technology expect to be learning a bit.
• eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
• Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
• Transfer of eSIM: To transfer an eSIM from one phone to another you must visit the store of the Operator concerned. However some USA eSIMs can be transferred from one iPhone to another.

Activating eSIM on your Device using a QR Code

Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM

iPhone XR, XS and newer

1. Go to Settings, then Cellular.
2. Select Add a plan, and the Camera app will open.
3. Point your camera at the QR activation code until you see a message that says Installing cellular plan.

2021 Android and newer

1. Go to Settings > Connections > SIM card manager
2. Tap Add mobile plan
3. Tap Add using QR code
4. Scan the QR activation code

Activating eSIM on your Device using an Operator Notification

T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#.

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