- Incoming: FREE
- Outgoing – Local: FREE
- Outgoing – India: FREE
- SMS – Local & International: FREE
- Data: Unlimited (Unlimited 4G in USA & First 5GB @4G speed in Canada & Mexico)
- Coverage: USA (except Alaska), Canada, Mexico
- 4G LTE Frequencies: Band 2 (1900 MHz), Band 4 (1700/2100 MHz), Band 12 (700 MHz)
- Validity: 1 – 3 months
- NW Selection: Automatic
- Billing: Prepaid
You need to specify an activation date for these cards. No activation on Sundays. Your phone number will be sent to you only after activation. Your validity period begins when the card is activated, due to which we suggest to activate only the day before you travel.
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside USA/Canada/Mexico will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
People in USA can dial your number directly to reach you, for example, 1 804 555 1233; People outside USA need to add + to your number, for example, +1 804 555 1233
Calling a number in North America
Dial the 11 digit number directly; for example, call number 1 804 555 1233 directly. You can also add + to the number before dialing. There is no distinction between a landline number and a mobile number in North America
Calling a land line in Mexico
Dial “011” or “+” + 52 + phone number. E.g. 011 52 999 1 23 45 67 or +52 999 1 23 45 67
Calling a mobile number in Mexico
You need to add an additional “1” before the local number to call. Dial “011” or “+” + 52 + 1 + phone number. E.g. 011 52 1 999 1 23 45 67 or +52 1 999 1 23 45 67
Calling an international number when in North America or Mexico
Dial “011” or “+” + country code + phone number. For example, to call India number 022 24216344, dial “01191 22 24216344” or +91 22 24216344.
TSIM’s customer service agents can be reached via email at email@example.com or phone +91 22 24216344.
Emergency Call Number: 911
Please dial “911” to report an emergency. They will ask you your location and the nature of the emergency. There are penalties for calling this number when not in emergency situations.
Extension of validity
These cards can be refilled at the telecom operator’s site for an extension of validity. The telecom operator name is mentioned on the SIM card that you receive. These refills will generally be more expensive than the rates paid to TSIM. However, we are not in a position to aid you in extending the validity of the card.
APN setting is automatic and should not require to be set manually. In case of no data initially please restart your phone and wait for a few minutes.