- We require a copy of your passport and visa before delivery
- Link to upload documents sent after placing order
- You must turn on roaming for the SIM
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: Transfering an eSIM from one phone to another is usually not possible. However some eSIMs can be transferred from one iPhone to another.
Checking if your phone has eSIM capability
Dail *#06#. If you see an EID number popup, it means your phone has eSIM capability.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#. Click here to know why IMEI and EID numbers are needed.
Vims (Verified user) –
Excellent Service and Reliable Network!
I had a great experience with TSIM’s eSIM in Europe and Turkey. The activation was quick and hassle-free, and the network worked perfectly throughout my trip. Great service, smooth connectivity, and very convenient for international travel. Highly recommended!
Services Tsim (Verified user) –
Thank you for your kind words.
Anirban Mandal (Verified user) –
I will say, pretty decent service and does the job.Good to go stuff.
Services Tsim (Verified user) –
Thank you for your kind review.
Abhiraj Gupta (Verified user) –
Amazing product..I used it for Thailand visit. Came next day after ordering and was so helpful on my landing. My luggage was misplaced and having mobile connectivity on landing helped track and retrieve my luggage.
Services Tsim (Verified user) –
Thank you for your kind review and for pointing out a key benefit of our service.
R K Gupta (Verified user) –
Using TSIM for last few years. Quite Exactly as per the promise.
Services Tsim (Verified user) –
Thank you for your kind words and long support.
Sanchita Sandhu (Verified user) –
Amazing product especially network coverage; we ordered TSIM for our week long Malaysia trip with combination of Calling & Data; product arrived within 2 days with good tracking additionally the SIM worked fine during entire trip would definitely recommend TSIM for future purchases!
Services Tsim (Verified user) –
Thank you for your kind words and recommendation.
Sanchita Sandhu (Verified user) –
Amazing product especially network coverage; we ordered TSIM for our week long Malaysia trip with combination of Calling & Data; product arrived within 2 days with good tracking additionally the SIM worked fine during entire trip would definitely recommend TSIM for future purchases!
Deepta (Verified user) –
Amazing service. I travelled from Frankfurt to Sweden to Estonia and through all three countries there were no difficulties with having access to the internet or calls once I got this eSIM
Deepta Susan Beji (Verified user) –
Amazing service. I travelled from Frankfurt to Sweden to Estonia and through all three countries there were no difficulties with having access to the internet or calls once I got this eSIM
Services TSIM –
Thank you for your kind review and for specifying where you used the eSIM
Gaurav Singla (Verified user) –
Very good option by VISA, very smooth process to buy and install the SIM free of cost
Services TSIM –
Thank you for your kind review.
Divyansh Pratap Singh (Verified user) –
Had a really smooth experience, same esim worked for a day in Indonesia as well while I only bought for Malaysia. This allowed me plenty of time to go to store in Bali and buy a local sim from there.
Services TSIM –
Thank you for your kind review. However no need to waste time on a store next time; you can add another country SIM / eSIM to your cart at our site as well.
Abhishek Sreekant (Verified user) –
My Tsim for the Europe Trip worked perfectly well and did the job.
Services TSIM –
Thank you for your kind review.
Pawan (Verified user) –
Excellent service and coverage. No issues with use at all.
Services TSIM –
Thank you for your kind review.
Rajat (Verified user) –
The sim was delivered after I finished my trip. Though I finished all formalities well in advance as per the site. I had to buy another physical sim on landing in Thailand. Can’t rely
Services TSIM –
We apologise for the delay in your order. Operators in Thailand notified us around the time of your order of new KYC requirements without proper details. Due to this our team was unable to ship or provide you good information. We have refreshed your voucher for your next trip and sent a little token in apology. Thank you for taking the time to record your experience.
sunil (Verified user) –
adding the sim and using it was very easy.it got activated . i wud recommend everyone to buy this.. cheap and best and amazing connectivity
sunil (Verified user) –
adding the sim and using it was very easy.. i wud recommend everyone to buy this.. cheap and best and amazing connectivity
Services Tsim (Verified user) –
Thank you for your kind review.
Meenakshi Makhijani (Verified user) –
Great network coverage. No hassle of activating it
Services Tsim (Verified user) –
Thank you for your kind review.
Chandrasekhar (Verified user) –
SIM got activated automatically when we landed in a USA airport, enabling us to contact our relatives waiting outside. It provided trouble-free connectivity during our stay that followed.
Services Tsim (Verified user) –
Thank you for your kind review and pointing out a key benefit of buying before travel