- We require a copy of your passport and visa before delivery
- Link to upload documents sent after placing order
- You must turn on roaming for the SIM
Helpdesk
TSIM’s customer service agents can be reached via:
Email: services@tsim.in
Chat: https://www.tsim.in
Phone: +91 22 24216344 / +1 646 918 1335 / +44 203 773 2460.
What is an eSIM?
eSIM stands for “embedded” SIM which is installed in your phone by scanning a QR code or tapping a notification. If an activation date is required the QR code / Notification is sent after activation, else 24hours after completing your documentation.
eSIM Advantages
- Easy to use: Set up your plan by scanning a simple QR code or tapping a notification.
- Save on Shipping cost: No physical delivery requirement
- Save on time: In a rush to travel? We will send eSIM QR Code via email. Scan it as per instructions and It will be ready to use upon arrival.
- Keep your original SIM: The eSIM is in addition to your original SIM which will work as usual if you need it.
eSIM Disadvantages
- Unfamiliar: Since it is a new technology expect to be learning a bit.
- eSIM Compatible Phones: eSIM will only work in eSIM compatible phones. As a general rule, iPhone 11 and Android model 2021 and higher models are compatible with eSIM.
- Single Use Only: Most eSIM codes can be used only once. Please do not delete the eSIM created on your phone, since it cannot be recreated on your phone or any other phone. However you can de-activate the eSIM when not needed from your settings.
- Transfer of eSIM: Transfering an eSIM from one phone to another is usually not possible. However some eSIMs can be transferred from one iPhone to another.
Checking if your phone has eSIM capability
Dail *#06#. If you see an EID number popup, it means your phone has eSIM capability.
Activating eSIM on your Device using a QR Code
Most eSIMs are installed using a QR code. The QR code is sent to you by eMail. You need an Internet connection to install an eSIM. The eSIM may stay in activating state till you reach your destination.
iPhone XR, XS and newer
- Go to Settings, then Cellular.
- Select Add a plan, and the Camera app will open.
- Point your camera at the QR activation code until you see a message that says Installing cellular plan.
2021 Android and newer
- Go to Settings > Connections > SIM card manager
- Tap Add mobile plan
- Tap Add using QR code
- Scan the QR activation code
Activating eSIM on your Device using an Operator Notification
T-mobile, AT&T and some other operators make it even simpler to install eSIMs. They send a notification directly to your phone. Just tap on the notification and follow the instructions as in images below. The notification is sent to the phone you intend to use on your trip for which you have given us the EID and IMEI number by dialing *#06#. Click here to know why IMEI and EID numbers are needed. The eSIM may stay in activating state till you reach your destination.
Dishant Hooda (Verified user) –
Variation: Physical, Europe, Europe, 6GB
The services are great as soon as i landed in Germnay i was able to use internet and thats the best best.
Services Tsim (Verified user) –
Thank you for your kind review.
MAHARSHIKUMAR CHATURBHAI PATEL (Verified user) –
Variation: eSIM, Oceania, Australia, 4GB + 60 Mins
I used esim 4gb+ 60 min for australia. Calling never worked but data services worked flawlessly. Worked instantly while arriving in australia. 2 star less for calling not worked
Services Tsim (Verified user) –
We are sorry you were not able to make calls. Australia requires the “VoLTE” setting enabled for the eSIM on the phone, which is usually on by default, but is disabled on some phones. We have refreshed your voucher which can be used for another trip. Thank for your balanced review.
Kerala Varma (Verified user) –
Variation: Physical, Oceania, Australia, 6GB
I had a good hassle-free experience with TSIM’s International Roaming SIM Card for Australia. I chose the Data Only option with one-month validity, and as soon as I landed in Sydney, the SIM became active without any glitch. I have been using the data daily. Thanks to TSIM for the convenience of their data.
Services Tsim (Verified user) –
Thank you for your kind words
Zoremmawia Pachuau (Verified user) –
Variation: Physical, North America, United States, Unlimited data + local Calls - 7 days
Very convenient and easy to use. I had no problems with reception and the data was adequate for my use. However, the activation took a little time. Overall, i would recommend this to anyone.
Services Tsim (Verified user) –
Thank you for your kind review and recommendation.
Abhi (Verified user) –
Variation: eSIM, Asia, Vietnam, 4GB + 60 Mins
Excellent service
Services Tsim (Verified user) –
Thank you for your kind words.
Aman Jain (Verified user) –
Variation: eSIM, Asia, Indonesia, 4GB + 60 Mins
Best experience I ever had with an international sim card.
MUST BUY!!
Services Tsim (Verified user) –
Thank you for your kind words.