Refundable Lifetime Europe SIM Card

Rated 4.50 out of 5 based on 40 customer ratings
(41 customer reviews)

989.007,489.00

Order worth Rs1,300 to be eligible for free shipping option AND a free gift!

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TSIM’s European SIM card covers all of Europe with a single UK number. Local calls, calls to India, Incoming, SMS & 3G Data is included in one flexible package. Outgoing is by direct dial. These lifetime validity permanumber SIMs are perfect for frequent travelers. With upto 10GB Data they are also suited to those that consume more data than voice.
  • 44 European countries in one SIM!
  • Free incoming.
  • Local calls, calls to India, SMS and 3G Data in one package
  • Outgoing with direct dial – no prefixes!
  • Prepaid with Lifetime Validity.
  • Free forwarding to your India number when not traveling!
  • Refundable – pay only for what you use!
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Express shipping: Order before 5PM to get this by 11AM tomorrow. (In most cities. Weekdays only.)

Description

For data-mostly usage, or for intermittent travel to Europe use our Refundable Lifetime Validity Europe SIM card. It includes local calls, calls to India, SMS, 3G/4G Data in one simple package. Lifetime validity allows you to have the same number each time you travel. Refund scheme lets you pay for just as much as you use
  • Incoming voice & SMS: FREE
  • Simple package for either calls, SMS or data or a combination of each.
  • Outgoing – local & India: 100 – 1000 minutes included
  • Outgoing SMS: 100 – 1000 messages included
  • Data: 1GB to 10GB included
  • Countries covered: Albania, Armenia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kyrgyzstan, Liechtenstein, Lithuania, Luxembourg, Latvia, Macedonia, Malta, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkey, UK, Ukraine
  • Exceptions: In Albania, Armenia, Austria, Belgium, Croatia, Georgia, Kazakhstan, Kyrgyzstan, Liechtenstein, Lithuania, Macedonia, Montenegro, Portugal, Serbia, Switzerland, Ukraine you get half the number of mins of Incoming / Local Calls
  • Billing: Prepaid
  • There is no rent or monthly minimum usage.
  • Lifetime validity on talk time, however phone number might change if it is not used.
  • Free forwarding to India mobile or landline when not in use.
  • Unused talk time refundable for a year.
  • We require a copy of your passport.

Using the SIM Card

Using the SIM Card for the first time
  1. Power off your phone
  2. Insert your new SIM card
  3. Power on your phone
  4. Your phone should connect on a GSM/WCDMA/LTE network.

Please also note, using this SIM card to surf Internet or make calls outside coverage will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.

Receiving calls

People anywhere in the world can dial your UK number directly to reach you, for example, +44774132 12345.

Emergency Call Number.

Please note Europe emergency call number “112” will NOT work in this card.

Making local calls

For the purposes of this card, local calls include calls to any country mentioned under “Coverage”, from any country mentioned under “Coverage”. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.

Making calls to India

Remember to add the country code when making calls to India. Check that the number begins with +91 before dialing. E.g. to call India number 022 24216344, dial +91 22 24216344

Helpdesk

TSIM’s customer service agents can be reached via email at services@tsim.in or phone +91 22 24216344.

Accessing voicemail

To access your voicemail simply key in *151# and press send. The handset will display a message to say voicemail is being called. The handset will then ring, simply answer the call and you will then be connected to your voicemail box. There is a charge for this service.

Turning voicemail on and off

To turn voicemail on simply key in *021# and press send. To turn voicemail off then key in *022# and press send. By default voicemail is turned off.

Should you use automatic or manual network selection?

There are two ways of selecting a network. You can either set your handset to use AUTOMATIC Network selection or MANUAL selection. When using automatic selection the handset will look for all networks that it is able to attach to and logs onto the first network it finds. When using manual selection you must manually search through the networks and select a network to attach to. We recommend using automatic network selection. Please refer to your handset manual to check the default settings for your phone.

Message centre settings

Your message centre settings should be set to +393358840000002

Setting up call forwarding/divert

To activate call forwarding/call divert, dial *102(phone number in international format)#. You will get a confirmation message on the screen. For eg. *102912224216344#. To deactivate dial *103#

Setting data on your phone

Please ensure Mobile Data & Data Roaming is enabled on your phone.

Dial *172# from your phone to receive APN Settings automatically. You will receive an error message if your handset does not support the automatic APN Setting option.
On iPhones, you will receive an SMS with a link to download a file. Connect to the internet via Wi Fi or Hotspot to download the file. Run / Execute the downloaded file to setup APN.

To setup APN Manually, do the following:

Set the Access Point Name (APN) in your smartphone to “globaldata” without any username or password.
On Android Phones, tap the Menu button  /  Settings / Mobile networks  / Access Point Names / New APN / Set APN as “globaldata” / OK / Save
On iPhone: Tap Settings / General / Network / Cellular Data Network / APN and enter “globaldata”. Leave “Username” and “Password” blank. Tap Network
On iPhone6 & above:
a. While connected to WiFi, open Safari and goto: m.apnchanger.org
b. Select Manual
c. Enter ‘globaldata’ in APN Name (small letters & no spaces) and click install.
d. If asked for a PIN enter your iPhone 4 digit unlocking PIN
e. Approve the installation of the unsigned profile.
On some iPhone devices you will need to remove the existing current Profile (found in Settings-> General -> Profile -> Existing Profile -> Remove) before installing the Globaldata APN.
On Windows Phone: Go to Apps list / Settings / Mobile Network / Add Internet APN / Set APN as “globaldata” / Save

The APN can be setup and tested 48 hours prior to departure from India.

Refund Policy

You are eligible for a refund on unused talktime/data with usage rounded to the next slab. I.e. If you use 2.8GB after subscribing to a 5GB SIM card, your usage will be taken to be 3GB, and you will get refund on the difference between the price of a 3GB and 5GB card.

Additional information

Weight 0.1 kg
Minutes

100 Local Minutes/100 India Minutes/100 SMS or 1GB Data, 200 Local Minutes/200 India Minutes/200 SMS or 2GB Data, 300 Local Minutes/300 India Minutes/300 SMS or 3GB Data, 400 Local Minutes/400 India Minutes/400 SMS or 4GB Data, 500 Local Minutes/500 India Minutes/500 SMS or 5GB Data, 600 Local Minutes/600 India Minutes/600 SMS or 6GB Data, 700 Local Minutes/700 India Minutes/700 SMS or 7GB Data, 800 Local Minutes/800 India Minutes/800 SMS or 8GB Data, 900 Local Minutes/900 India Minutes/900 SMS or 9GB Data, 1000 Local Minutes/1000 India Minutes/1000 SMS or 10GB Data

New Card or Refill?

New, Refill

41 reviews for Refundable Lifetime Europe SIM Card

  1. Rated 5 out of 5

    (verified owner)

    Used this card in Budapest, Austria, Czech and Germany. No issues. Calling worked right away. For internet had to make some simple settings and Network selection. After that it was a breeze.

    • Thank you for your kind words

  2. Rated 5 out of 5

    (verified owner)

    Worked well, without any problems in France, Italy and Switzerland! There was a shipping issue, but Customer support was great and it got resolved.

    Only think I would like, is to check the available balance! Would go for it again.

    • Thank you for your kind words and feature suggestion. We have forwarded it to our online team for action.

  3. Rated 5 out of 5

    (verified owner)

    Europe SIM worked well in Holland, Germany, Denmark, Sweden. At times, I had to choose a network manually to get 3G, especially in Sweden. Also, I would advise people to add the APN “globaldata” to your iPhone prior to embarking on your Europe trip. I struggled to get data on the first day. Otherwise, the SIM worked well and was a great buy. I was even able continue using the SIM card in the USA to access 3G data!

    • Thank you for your kind words and detailed review.

  4. Rated 4 out of 5

    (verified owner)

    Worked very well on calls …not too satisfied with sms and data…because wherever there was free WiFi….we never got the sms back maybe Bcoz we had a UK number and not a local…but it would be nice if you could look into this and sort it if there is a way out. regards

    • Thank you for your detailed review and suggestion. The unlimited Europe card has local numbers in most covered countries. We will certainly check if we can enable it in the refundable lifetime card.

  5. Rated 5 out of 5

    (verified owner)

    Worked well in iPhone SE in Netherlands, Belgium, France, Switzerland and Germany. Data setup was automatic, but took about 10 minutes to start functioning the first time we landed. Had 3G signal throughout. It was nice to have a single sim functioning in all these countries. Recommended.

    • Thank you for your detailed review and recommendation

  6. Rated 5 out of 5

    (verified owner)

    Have gone to 11 countries in Scandanavia and Eastern Europe. Worked well in all the countries.

    Ashish

    • Thank you for your review of its functioning in multiple countries.

  7. Rated 5 out of 5

    (verified owner)

    Worked well in Budapest and Prague. Has some starting issues in Vienna. But got sorted in some time. Would be nice to know the usage. Call clarity very good. Good 3G signal through out. Recommended.

    • Thank you for your detailed review. We are sorry for the trouble you faced in Vienna.

  8. Rated 5 out of 5

    N R Modi
    Used your TSIM EUROPE card for 7 days and it’s work very good in all four country ( FRANCE, BELGIUM, GERMANY and SWITZERLAND). Thanks for providing international card. Even no settings required for my I phone 7 plus mobile just insert the tsim card and it’s start working.

    • Thank you for your detailed review and for confirming the countries & phone model wherein it worked.

  9. Rated 5 out of 5

    (verified owner)

    The services were superb. Experience from ordering to delivery was awesome. None of the time I have observed no network in entire Europe.

    The only suggestion I have to team is to upgrade to 4G instead of 3G. Move with time.

    • Thank you for your kind words and suggestion. We are pleased to inform you that we are working on upgrading the Europe SIM card to 4G and will be able to announce this shortly.

  10. Rated 5 out of 5

    (verified owner)

    worked very well in ITALY, CZECH, AUSTRIA, SLOVAKIA AND HUNGARY

    didnt face any network related issue, be it calls or data

    fantastic

    • Thank you for your kind words and for confirming the countries in which it worked.

  11. Rated 5 out of 5

    (verified owner)

    Worked very well in Austria, Hungary, Slovakia and Czech. Did not face any connectivity problem.
    Called party does not get calling Mob. No. so calling a Taxi, like Uber was not possible. I faced this problem in Hungary when due to sudden severe pain in the Knee of my wife I called Uber.

    • Thank you for your detailed review. We apologise for the lack of callerID when you needed it and will take it up with the service provider.

  12. Rated 3 out of 5

    (verified owner)

    Scandinavia and Russia. Sim was worked well but I couldn’t get net connection through out my tour

    • We are sorry you were not able to use data on your phone. We are investigating the cause so that it does not recur. Thank you for taking the time to review your purchase.

  13. Rated 5 out of 5

    (verified owner)

    Very Good. It is really cost effective. The plans offered are good. I enjoyed my experience with TSIM. The calls were clear. The internet was good. Could use browsers, whatsapp and facebook.

    • Thank you for your kind words.

  14. Rated 4 out of 5

    (verified owner)

    We purchased 2 Sim worked very well at Czech , Austria and Hungry for Data and calls. All is good and we recommend TSIM. Customer care is very efficient in response thru phone and chat as well

    • Thank you for your kind words and review.

  15. Thank you for your kind words and review.

  16. Rated 4 out of 5

    (verified owner)

    I have used this sim cards in France, Belgium and UK last month. It worked fine except for one occasion when the line was not going through for some time. It got resolved soon. I didn’t try the data connection though. Overall this is a good card, considering it is priced at a very attractive rate.

    • Thank you for your kind words.

  17. Rated 5 out of 5

    (verified owner)

    Used this card in Budapest, Austria and Istanbul. No issues. Only there may be some information about balance.

    • Thank you for your review and suggestion. We are working on providing information about balance to our users.

  18. Rated 5 out of 5

    (verified owner)

    Nice. Worked well throughout. No issues at all.

    • Thank you for your kind words.

  19. Rated 5 out of 5

    (verified owner)

    Worked like a charm in more than 5 countries. Also the most affordable option amongst all prepaid foreign sim cards.

    Very Prompt service and amazing customer service.

    • Thank you for your kind words.

  20. Rated 5 out of 5

    (verified owner)

    Very good Service in Europe, Have used 2 sims in our group in Swiss, Germany, Czeckh and Austria
    worked perfectly at all places. the Recharge when required was done without any problems .
    Thanks for Good Service
    Regards
    Vidya

    • Thank you for your kind words and for confirming the countries in which the card worked.

  21. Rated 5 out of 5

    (verified owner)

    Used in Germany, Iceland, Denmark, Norway, Sweden, Finland and Russia. It worked fine all-over. Thanks.

    • Thank you for your kind words and for confirming the countries in which it worked.

  22. Rated 5 out of 5

    (verified owner)

    I used the SIM in Greece, Turkey, Switzerland, Austria, Hungary, Germany. Absolutely no issues. Smooth working. No network searching, auto connects once mobile is switched on. Highly recommended. Only minor problem is balance enquiry.

    • Thank you for your review and for confirming the countries in which it worked. We are working on a solution to provide balance enquiry for this SIM card.

  23. Rated 1 out of 5

    (verified owner)

    Terrible Service and completely over priced offering. Usage was very easy and convenient but after the sales service is pathetic and arrogant in Mumbai.

    • We are sorry for not living up to your expectations this time. We are studying the specifics of your case to ensure that it does not happen again. Thank you for finding the time to leave feedback.

  24. Rated 5 out of 5

    (verified owner)

    If 10 stars made available i would love to give them all.
    It worked just without any hassels.
    Connecting to internet was important and even the calls.
    Soon i landed in Oslo-Norway airport it started working.
    I must appreciate the call center people for helping me in chosing the right product.
    They respond back to me even after purchasing and their way of response to my queries is amazing.
    T-Sim is the best and cheapest one with lots of flexibility and transperency in accurately maintaining the remaining balance.
    I encourage to buy this product with full confidence to any traveller.
    No other service provider is giving these many flexibility with lifetime validity.
    T-Sim is the only sim i can recommend to anyone in family and friends for world travel.
    Thank you T-Sim for helping me to be connected with my FAMILY and PROFESSION all the time. 🙂

    • Thank you for your glowing review which will encourage us to do even better!

  25. Rated 5 out of 5

    (verified owner)

    Used the T-sim lifetime Europe sim for our recent trip, the sim worked fine at all the places. we were in stockholm for 7days and required a local number which was provided by the Tsim, it was too helpful as our local guys could contact us.
    we went to stockholm, copenhagen, hamburg, berlin, prague and vienna, the network was fine and the speed of the internet was amazing, mostly 4G at all places.
    I would recommend this Sim for Europe travel over other options available.

    • Thank you for your recommendation and for confirming the countries wherein it worked.

  26. Rated 5 out of 5

    (verified owner)

    Used the lifetime Europe sim in Spain and Portugal. It went like a breeze. No issues at all. Just start calling without any hassles.

    • Thank you for your kind words and for confirming countries in which it worked.

  27. Rated 5 out of 5

    (verified owner)

    Used T sim for my Europe tour of 11 days. It worked well in all the countries we visited, they are Belgium, France , Germany, Switzerland and italy. I mostly used Data and some time used for call to local and to India. It is cheaper than other sims available sims and incoming calls were received even the balance was exhausted, it was delivered at Mumbai at my address in time as we proceed on our tour stopped at Mumbai for few hours. Only thing I am not able to get the balance refund as don’t know the process. T sim team may help.

    • Thank you for your detailed review and for confirming the countries in which it worked. As for refund, a simple email to services at tsim.in will suffice. We have forwarded your refund request to the team.

  28. Rated 5 out of 5

    1 EASY ACTIVATION
    2 NETWORK FOLLOWS U WELHEREVER U
    GO ….
    3 CHEAP AND AFFORDABLE

    • Thank you for your kind words.

  29. Rated 5 out of 5

    (verified owner)

    Best decision i made to buy this sim. It worked completely fine in all the countries i travelled like Czech Republic, Belgium, Netherlands, France, Italy and Vatican. Didn’t find even a single issue with this. The calls and its cost is also super cheap. Even though i didn’t receive the apn setting by USSD code, there was clear instruction on how to set manually and the data worked completely fine. Highly recommend this. The Compliment travel adapter also worked fine.

    • Thank you for your kind words and for confirming the countries in which it worked.

  30. Rated 1 out of 5

    (verified owner)

    Internet didnt work in switzerland. It kept on disconnecting after 1 or 2 mins and later it didnt connect at all. I took 100 mins/1gb plan and spend 90mins in talking to customer care for getting the internet issue fixed but no luck. Even the customer care didnt provide a solution for internet issue.

    • We apologise that we could not solve your problems in time. Thank you for taking the time to write a review.

  31. Rated 5 out of 5

    (verified owner)

    I had taken this sim for my east europre trip and was very happy with the data and connectivity , better than matrix i would say

    • Thank you for your kind words and review.

  32. Rated 4 out of 5

    (verified owner)

    I had taken this sim for trip to Sweden. It worked really well and I had a very good experience with data and connectivity. Its a good service and cheaper than matrix cards.

    • Thank you for your kind words and review.

  33. Rated 4 out of 5

    Used this sim for travel across France, Belgium, Switzerland and Netherlands for 10 days. It worked great mostly for both data and calls. I had an issue with calls not working in Belgium but that was resolved by service team immediately.

    Will definitely use this again.

    • Thank you for your kind words and continued support.

  34. Rated 5 out of 5

    (verified owner)

    It is the best and cheapest card for europe.It started working when we landed at CDG Paris and was throughout active till we left europe from Zurich.The feature of data and call combo is superb. No connectivity problem even in remote areas and data speed was terrific .Further we have call diverted to our indian number and the card is active even for our next trip.Nothing better is possible than TSIM

    • Thank you for your kind words and for confirming the countries in which it worked.

  35. Rated 4 out of 5

    (verified owner)

    Good service across countries and easy to use.

    • Thank you for your kind words.

  36. Rated 5 out of 5

    (verified owner)

    Worked seamlessly, without any effort in UK, Netherland and Sweden. A very good choice if you are traveling across UK and Europe.

    • Thank you for your kind words and for confirming the countries in which it worked.

  37. Rated 5 out of 5

    (verified owner)

    Just perfect. Worked as soon as I landed. Used in Austria, Czech Republic and Slovakia.
    In fact it was very useful in Bratislava, Slovakia as I was there only for one day.

    • Thank you for your kind words and for confirming the countries in which it worked.

  38. Rated 4 out of 5

    (verified owner)

    I used the sim card in Russia. It worked well for calls in most big cities.

    • Thank you for your review

  39. Rated 4 out of 5

    (verified owner)

    I used the SIM card in the Czech republic, Hungary and Croatia. It worked fine.
    Topping up (while abroad) was a bit of a problem and I finally had to do a NEFT payment to the TSIM HDFC account.
    Also it would be good if there was an bigger incentive for additional usage. The additional minutes are virtually multiples of the first 100 minutes.
    However, the SIM card worked fine and was very useful so, I would definitely use it again.

    • We are sorry you found the top up process problematic. For the refundable SIM Card we recommend customers to take a higher slab, since if the slab is not used, it is refunded. E.g., if you take a 4GB card, and use only upto 2GB, the difference in price between a 4GB and 2GB card is refunded.

      Also, the per minute rates are lower for the higher slabs. Thank you for your review and continued support.

  40. Rated 5 out of 5

    (verified owner)

    The TSIM card worked like a charm. I have just returned from Europe and now need to check balance as I know I a going again in summer. Great product guys.

    • Thank you for your kind words and continued support. We will send you the balance by email.

  41. Rated 3 out of 5

    (verified owner)

    The TSIM card can work in Germany, Austria, but can’t connect the internet in Switzerland.

    • We apologise for the inconvenience caused to you. Your phone did use some Data while in Switzerland, but may have had some other issue stopping you from fully utilising your connection. Please ask for support from our helpdesk when you are in such a situation, since sometimes a simple configuration change can solve the issue. Thank you for your review.

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Questions and answers of the customers

  1. Answered by the admin

    The requisite bands in Europe are:

    2G - 900, 1800 and 1900MHz; 

    UMTS - 2100MHz; 

    4G - Depends upon individual country of travel

  2. Answered by the admin

    Yes you can use both voice & data in the 989 plan which allows 1000MB of data OR 100min of local/India Calls. If you use, 1 min for calling, your data allowance will be reduced by 10MB.

  3. Answered by the admin

    Currently you may send an email to services@tsim.in or call on the TSIM Toll Free number  1800 313 5055 to know your balance.

  4. Answered by the admin

    Yes...the minutes will remain valid until exhausted.

  5. Answered by the admin

    The SIM is triple cut (standard. micro & nano) & is suitable for use in all GSM phones. Also the same  SIM supports both Voice & Data. The drop down gives the indication of available minutes or data.

  6. Answered by the admin

    This card is designed for use intermittent travels to European countries. Your daughter may use this card for her travels to other European countries. Moreover this card would be useful to her when she initially lands in Italy to keep in touch initially.

    Although she could continue to use the TSIM SIM all through the 4 months, we would recommend she buys a local Italian SIM for use in Italy.

     

  7. Answered by the admin

    The minutes include local as well as India minutes. These minutes do not have a validity limit.

  8. Answered by the admin

    No..there is no data limit in this SIM

  9. There are no answers for this question yet. Answer now
  10. Answered by the admin

    Hello Sir,

    Please Choose the Unlimited Europe sim card for 14 days pack for Voice+Data

  11. Answered by the admin

    The SIMs support both voice & data. 

  12. Answered by the admin

    You may buy the SIM online. The SIM will be couriered / delivered to your address.

     

    After selecting the product / plan, please use the "Add to Cart -> Checkout" button to continue with your online order. You shall be guided with the details during the process.

Send me a notification for each new answer.