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Unlimited Europe SIM Card

Rated 4.23 out of 5 based on 64 customer ratings
(64 customer reviews)

989.003,989.00

Order worth Rs1,300 to be eligible for free shipping option AND a free gift!

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TSIM’s Unlimited European SIM card covers all of Europe with a single UK number. Multi Local capability gets you local numbers in most countries. Local calls, calls to India, Incoming, SMS & 3G/4G Data are free. Outgoing is by direct dial. Validity is between 7-30 days. Prepaid.
  • 43 European countries in one SIM!
  • Bonus Countries! Australia, Hong Kong, New Zealand, South Africa, South Korea and Taiwan
  • Free incoming, local calls, calls to India, SMS and 3G/4G Data!
  • Prepaid: No billing shocks!
  • Multiple numbers on same SIM!
  • Outgoing with direct dial
  • Hotspot/Tethering allowed
  • Validity starts on first use in any covered country (except EU Only SIMs)
Clear

Check My Phone

All phones do not work in all countries, esp. on 4G networks. Enter phone model number below to have our helpdesk check your phones for compatibility for FREE! If you don’t have the model number, leave as much information as you can below, the helpdesk will assist you in finding the model number

Additional Information 1

Please select Activation date below. It can be modified later.

Express shipping: Order before 5PM to get this by 11AM tomorrow. (In most cities. Weekdays only.)

Description

  • Standard+micro and nano size SIM card available to fit all phones.
  • We require a copy of your passport and visa.
  • Fair usage policy on calls applies.

Using the SIM Card

Using the SIM Card for the first time
  1. Power off your phone
  2. Insert your new SIM card
  3. Power on your phone
  4. Your phone should connect on a GSM/WCDMA/LTE network.

Please also note, using this SIM card to surf Internet or make calls outside covered countries will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.

Receiving calls

People anywhere in the world can dial your UK number directly to reach you, for example, +44774132 12345. People can also reach you on your additional local number. This is most useful for locals within the country in which you are currently located.

Making local calls

For the purposes of this card, local calls include calls to any country mentioned under “Coverage”, from any country mentioned under “Coverage”. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.

Making calls to India

Remember to add the country code when making calls to India. Check that the number begins with +91 before dialing. E.g. to call India number 022 24216344, dial +91 22 24216344

Helpdesk

TSIM’s customer service agents can be reached via email at services@tsim.in or phone +91 22 24216344.

Should you use automatic or manual network selection?

There are two ways of selecting a network. You can either set your handset to use AUTOMATIC Network selection or MANUAL selection. When using automatic selection the handset will look for all networks that it is able to attach to and logs onto the first network it finds. When using manual selection you must manually search through the networks and select a network to attach to. We recommend using automatic network selection. Please refer to your handset manual to check the default settings for your phone.

 

Setting data on your phone

Please ensure Mobile Data & Data Roaming is enabled on your phone. Setup APN (Access Point Name) manually as follows:

Set the respective Access Point Name (APN) in your smartphone
On Android Phones, tap the Menu button  /  Settings / Mobile networks  / Access Point Names / New APN / Set respective APN / OK / Save
On iPhone: Tap Settings / General / Network / Cellular Data Network / APN and enter respective APN & password. Tap Network
On iPhone6 & above:
a. While connected to WiFi, open Safari and goto: m.apnchanger.org
b. Select Manual
c. Enter respective APN in APN Name (small letters & no spaces) and click install.
d. If asked for a PIN enter your iPhone 4 digit unlocking PIN
e. Approve the installation of the unsigned profile.
On some iPhone devices you will need to remove the existing current Profile (found in Settings-> General -> Profile -> Existing Profile -> Remove) before installing the New APN.
On Windows Phone: Go to Apps list / Settings / Mobile Network / Add Internet APN / Set respective APN / Save

Additional information

Weight 0.1 kg
Validity

7 days, 14 days, 15 days (EU Only – Economy), 28 days, 30 days (EU Only – Economy), 250 India Minutes Lifetime Validity

Data

Voice + Data, Voice only

64 reviews for Unlimited Europe SIM Card

  1. Rated 5 out of 5

    Akash Ashok (verified owner)

    Good Service . GOT affordable and flexible packand also uninterrupted coverage throughout my europe trip . Happy for your service .

    • Services Tsim

      Thank you for your kind words.

  2. Rated 4 out of 5

    Gautam Palthady (verified owner)

    good. no issues faced while traveling in europe & uk

    • Services Tsim

      Thank you for your review.

  3. Rated 5 out of 5

    Ratan Potluri (verified owner)

    Worked wonderfully well in all the countries I have traveled in Europe. Only negative is the indirect calling, but that is a small issue..

    • Services Tsim

      Thank you for your kind words. The indirect calling for India is no doubt a negative in the economy card.

  4. Rated 5 out of 5

    Ashish K. Lohar (verified owner)

    The sim was working perfectly fine when I reached to Spain. I had a good experience with the calling and internet. The internet was working good and the speed was also fast for first 150MB (that is more than enough if you are using it only to find directions). If you are using the android phone, then make sure you turn on the ‘connect to data while roaming’ feature, otherwise it will not work. When you insert the SIM in the mobile, it shows ‘Ultra roaming’ on network bar. The only thing I didn’t like is that there is no full description of the sim. It was not written anywhere that there will be reduction of two minutes for one minute if we call local numbers. And SMS will also be reduced as minutes. They called me after I purchased the SIM and then they told me about this. But for international calling it was excellent. The voice was clear. Anyway, it was an outstanding experience with TSIM.

    • Services Tsim

      Thank you for your detailed and balanced review.

  5. Rated 1 out of 5

    Dr.Prabodh Garg (verified owner)

    The Worst service ever.
    travelled to paris with unlimited speed..worked fine the first day..
    and the network suddenly got barred or blocked from the next day..

    inspite of repeated calls msgs mails all to no avail ..
    on threatening them with a legal suit i was promised a refund..again which i have not received as yet..been more than 20 days..
    please do not buy any of thei products as their cheats and you will land in a foreign country being helpless.

    • Services Tsim

      We are sorry our product did not work out for you. Some combinations of network, phone and location do not work as designed, and there was too little time to correspond with the operator. Your refund had been processed by the time you had written this review. Thank you for taking the time to bring your experience to our website.

  6. Rated 3 out of 5

    Himanshu Agrawal (verified owner)

    The SIM card had some issue that it did not receive calls from Indian number. However, I could make calls to both Indian and International numbers and also receive calls from international numbers.

    • Services Tsim

      We have checked your call logs, there is only one call attempt delivered to our network from India. We are unable to comment on why the calls did not reach our network. Please note calls can be received on both the temporary local number as well as the UK number sent to you with the SIM. We apologise for the inconvenience.

  7. Rated 4 out of 5

    Gitanjali (verified owner)

    Excellent service in Paris… In Stockholm, internet connectivity disappeared now and then… But on the whole, good service.

    • Services Tsim

      Thank you for your kind words and balanced review.

  8. Rated 4 out of 5

    psamariya (verified owner)

    We took a 30 days EU plan for a trip to Scandinavia (Iceland).

    Best thing is, just insert the SIM just after landed over there and it gonna activated and started working. I have used mobile data when we went for a trip where no WIFI is available and it works nicely.

    Boring part is, to call india, we need to dial fixed number first, after automated response, we need to type whole bumber with country code (copy-paste does not works in dialer) and wait for few seconds to connect to it; but after connects, it works smoothly!

    Over all, It is a worth to have TSIM.

    • Services Tsim

      It is true that the Economy card has an inconvenient method of calling India. If calling India is an important requirement we recommend the non-Economy version of the SIM card. Thank you for your kind words and balanced review.

  9. Rated 5 out of 5

    Suchit (verified owner)

    We took a 30 days EU plan for a trip to Scandinavia (Denmark, Norway and Sweden) The 3,000 minutes local calling was as good as unlimited and we didn’t use even half the 12 GB allotted. But the best part was how easy it was. Just landed, inserted SIM in the One Plus 6 phone and it started without any issues and worked throughout the trip even when crossing all the countries. We didn’t get a local number but a UK number but for us incoming was more on WhatsApp and not a GSM phone call as such. The 4G was nearly everywhere except a cruise and some remote locations where it fell back to 3G or Edge but 95% of the trip it was on 4G. Overall we were very happy and had no issues at all and would be happy to recommend this to others.

    • Services Tsim

      Thank you for your kind words and detailed review.

  10. Rated 5 out of 5

    SAYANJEET MITRA (verified owner)

    This was my second Europe trip and the best one.
    TSIM data service was extremely useful.I used it extensively for accessing Google maps and calling India..
    Loved it.
    Would surely use T-SIM for my next trip

    • Deven Verma (verified owner)

      Thank you for your kind words and continued support.

  11. Rated 4 out of 5

    Sakthivel Shanmugam (verified owner)

    Had issues with activation. So had some problems in germany. But Tsim solved the issue in the evening.
    But the sim was excellent and got service even in switzerland. The data quality was good but the call was delayed by 3 seconds. If your visiting multiple counties, then this sim is the best choice available in the market.

    • Services Tsim

      Thank you for your review and understanding. We regret the issue you faced with activation.

  12. Rated 4 out of 5

    sajay (verified owner)

    What makes TSIM team excellent is their prompt action and courtesy to take responsibilities. We were in a hurry for Europe and was in need of mobile data for Macedonia and Montenegro.
    thanks

    • Services Tsim

      Thank you for the kind words for our team.

  13. Rated 4 out of 5

    sameersavla (verified owner)

    Card worked really well for most of the trip. We visited 8 countries and it worked in all of them except for Bosnia, which is not on the list. I would request them to add this to the list as well since neighboring countries like Montenegro and Serbia are covered. The only issue I had was when I was in Dubrovnik in Croatia. Mobile data was either not working or was extremely slow. I also did not receive any local numbers during my entire trip. Not sure if anything special needs to be done to get the local numbers, but we didn’t really need it, so it was fine.

    • Services Tsim

      Thank you for your kind words and for detailing the countries in which it worked. The EU only economy card does not get allocated local numbers.

  14. Rated 5 out of 5

    Yazdi Buhariwalla

    I am been using TSIM for the last 3 years and it’s very convienent and conectivity too is good. I did face some problems but the customer service team of ARCHANA & ALISHA is worth Thanking as they are very prompt & helpful at any given time.
    It’s been little expensive but it’s worth value for money as I am using Lifetime Refundable Europe SIM card.
    Good Luck and keep it up !

    • Services Tsim

      Thank you for the kind words for our staff and for your continued support.

  15. Rated 5 out of 5

    Veda Hari

    The Europe SIM Card worked quite well for our stay in Germany and Hungary. It worked well to call within and to India. Nevertheless had a seamless experience using the SIM. Though we did not necessarily need a local number, I was not sure how to get one., would be helpful if your team puts the instructions on the website. Registering on three.co.uk to view balance and usage was really helpful. Again request you team to update the same for a logged-in user account or otherwise. These updates will be customer friendly. Thank you

    • Services Tsim

      Thank you for your kind words and for detailing the countries in which it worked. Thanks also for the suggestions. The EU only economy card does not get allocated local numbers.

  16. Rated 4 out of 5

    Ramanathan (verified owner)

    The Europe SIM card worked quite well, both in Spain and Portugal. For the data, do note that `Data roaming’ option needs to be switched on. The given UK number worked (for incoming from India), though local numbers came on entry at different countries, I am not sure whether they worked. Nevertheless, I was able to call India as well as the local telephone numbers using the SIM. As data worked quite well, connecting via data was not an issue.

    • Services Tsim

      Thank you for your kind words and detailed review.

  17. Rated 3 out of 5

    Prajna shriyan (verified owner)

    I had bought 2 sims it for 14 days for paris and switzerland,the data worked well after we called your customer care and they rectified it.But i couldnt receive or call any india numbers ( as others from the group had activated international calling on Indian numbers)The only calls i could place were to the other tsim number.

    • Services Tsim

      We are sorry the calling did not work for you. When we called you the call connected immediately, hence the helpdesk took no further action. We will be in touch with you for further action and thank you for your balanced review.

  18. Rated 5 out of 5

    Vinay Khadilkar (verified owner)

    I used the card for 2 weeks in Central Europe. It worked very well for local as well as India calls. Data connectivity was also very good. No complaints at all.

    • Services Tsim

      Thank you for your kind words and review.

  19. Rated 5 out of 5

    Sanjay Ketkar (verified owner)

    The TSIM service was the best we could have asked for. Not only were we able to get registered easily in different countries and place calls but we even received regular updates from TSIM about our current number and pending minutes of talktime.

    • Services Tsim

      Thank you for your kind words and review.

  20. Rated 5 out of 5

    Nandan Shah (verified owner)

    Super fast internet, always full 4G data, great network coverage and timely sms updates of rates for countries not covered in package.
    Easy calling app and direct calling and ample of data n minutes.
    No Hassel setup and use.

    • Services Tsim

      Thank you for your detailed review and kind words.

  21. Rated 5 out of 5

    Govind n Agarwal (verified owner)

    I used this sim for my Europe trip . The unlimited one month Europe sim is really very good . Lots of data .lots of call . It stayed connected all the time . 5star for this

    • Services Tsim

      Thank you for your kind words.

  22. Rated 4 out of 5

    Interics Design (verified owner)

    The sim card worked very well for the data but it was not possible to make / receive any voice calls and text messages. Very useful as a data sim card!

    • Services Tsim

      We are looking into the specifics of your case to see why you were unable to make calls. Thank you for bringing this to our notice.

  23. Rated 4 out of 5

    Poruse (verified owner)

    It’s a good card. In all aspects the functionality was good. No problems except one. Calling India. The roundabout way which is configured for calling India is not helping at all. Otherwise this card is good for Europe. Satisfied.

    • Services Tsim

      It is true the Economy Europe Card is not convenient to call India. However, it does give the best data experience and works well for calling locally. If calling India is the more important feature, we recommend the non-economy versions of this card. Thank your for your review.

  24. Rated 5 out of 5

    Harssh shah (verified owner)

    Worked well through Croatia , Italy , Slovenia , Germany and. Chezh republic
    In Slovenia we could call using whatsapp and also local numbers in Slovenia but not elsewhere
    Data was mostly 3G and 2g
    Overall satisfied

    • Services Tsim

      Thank you for your kind words and review

  25. Rated 5 out of 5

    Danny Raj M (verified owner)

    I used TSIM for my trip to Italy (used it in cities: Milan and then Trieste). There was a good reception and the internet also worked well. There was no problem making local or international calls using the SIM.

    • Services Tsim

      Thanks for your review with details of the locations used in.

  26. Rated 5 out of 5

    Umesh Pherwani (verified owner)

    I used the unlimited europe sim option for 15 days. I am extremely satisfied with the service. My trip started in London, on to paris belgium, amsterdam, germany, austria and italy. The phone and data worked seamlessly. If a small glitch did come with the data it was immediately rectified by the service centre. Moin was available on call throughout offering his support. Very happy and will definitely be using their services again for my future trips.

    • Services Tsim

      Thanks for your review with details of the locations used in.

  27. Rated 3 out of 5

    Sudheendran (verified owner)

    The sim was activated only after one day, after an email complaint was made, though the dates of activation was mentioned by me while purchasing. The web calling app was useless as it would work only if internet is on. As a result, every call had to be made through the UK access center which made calling a cumbersome affair. Connecivity was fair but audio quality needs improvement.

    • Services Tsim

      Thank you for your review. We regret the inconvenience caused due to the non activation of the SIM.
      The TSIM Web Calling App, as the name suggests, does require internet connectivity to function. Nevertheless, we do have SIMs which allow you to make direct calls. Please visit the page https://www.tsim.in/product/unlimited-europe-sim-card/ & check the options

  28. Rated 3 out of 5

    Geethika Agastya (verified owner)

    Data worked fine. Initially the service was not activated until we contacted someone using free wifi from the airport. Took them a day to figure that out.
    Outgoing calls to India were unsuccessful. The two number dialing process is tedious and didn’t work.

    The travel adapter provided is bad. It’s loose and does not fit into the plug points

    I will not use this service again. I had better service with another company.

    • Services Tsim

      We apologise for the confusion regarding your SIM activation. It is true the 2 stage dialing for India in the economy card is less convenient and takes getting used to. But once a customer gets the hang of it, we find that usage of the feature is very high. Also, where possible we recommend WhatsApp calling to India. We are sorry we did not meet your expectations in this trip.

  29. Rated 5 out of 5

    Jose Paul (verified owner)

    I traveled with this in Italy,Switzerland,Germany,Prague and Austria.
    Never faced an issue .Speed is also good .
    It worked seamlessly .

    The adapter I received along with the SIM was really useful and of very good quality.
    It really helped us to charge multiple phones.Love it.

    Excellent services,no other words.

    • Services Tsim

      Thanks for your review as also for confirming the locations.

  30. Rated 5 out of 5

    Shiv ratan Agrawal (verified owner)

    It was a good experience , using TSIM. I travelled to eight countries and the SIM worked flawlessly. At times it was required to be switched off and on while changing countries, however I suppose that is normal.

    Excellent services.

    • Services Tsim

      Thanks you for your review. Yes, it is always advisable to restart the phone while crossing international telecom borders.

  31. Rated 5 out of 5

    Harish Salehundam (verified owner)

    It was very nice experience which feels like national roaming… The price was tooooo low when compare to other sites…

    • Services Tsim

      Thanks for your review

  32. Rated 4 out of 5

    Yash Shah (verified owner)

    It was very good experience using TSim. Only thing to rectify is that after talking for 20 mins at stretch, phone gets automatically disconnected.
    We used it for Denmark, Norway & Sweden(Scandinavian Countries).

    • Services Tsim

      Thank you for your kind words. We will investigate this issue of disconnection.

  33. Rated 5 out of 5

    Niroop

    Very satisfied. Worked all the time, even on the Rhine cruise.

    • Services Tsim

      Thank you for your kind words.

  34. Rated 4 out of 5

    nitindisha (verified owner)

    It was hassle free, the car d got activated as soon as we landed. Found it very useful and cost effective especially for holidays where u don’t need to take calls on your regular number.

    • Services Tsim

      Thank you for your kind words.

  35. Rated 1 out of 5

    karthik.k.iyer (verified owner)

    Hi. I am using a TSIM Europe economy sim with 12 GB data. Data works well but the india calling is not working at all. The UK access number when dialled asks for some account number which i don’t know about and the android app doesn’t install…

    • Services Tsim

      We are sorry the India calling on your economy card did not work at first. We have improved our setup procedure to avoid such problems. Thank you for bringing this to our notice.

  36. Rated 3 out of 5

    Umesh Varshney (verified owner)

    The data use quality was good. My experience with the voice quality for calls on landlines or the mobile networks was not good (interrupted voice) for my travel in Spain and Sweden. WhatsApp gave better quality. The quality of voice was superior for the TSIM services I used for my travel in USA on an earlier occasion.

    • Services Tsim

      We are sorry for the trouble you had with calling. We have attempted to find the cause for poor quality with the operator but are unable to get a satisfactory response. We thank you for your understanding.

  37. Rated 5 out of 5

    RAJAN.DIWAKAR (verified owner)

    I have purchased TSIM unlimited Europe plan for my 7 day trip to France and Switzerland. TSIM did the great job and it really worth for the money i got it. I didn’t face any connectivity issue in any of the place in europe. Good signal strength and internet connectivity. Also they allocated France and Switzerland number for me.

    • Services Tsim

      Thank you for your kind words and detailed review.

  38. Rated 1 out of 5

    Uthara (verified owner)

    Terrible experience. I could make calls and send SMS.

    1. Could not receive any call. Whoever tried my number could not get through.
    2. Could not receive any SMS. I was able to send but nobody was able to reply.
    3. Constantly bad network. I had to reboot multiple times.
    4.Data connection was even worse. Did not work almost through the trip.

    Will not recommend to anyone.

    • Services Tsim

      We apologise for the inconvenience faced by you. Unfortunately the phone you used was not compatible with 4G and had just one band of 3G. It is to avoid such situations that we request customers to select “check my phone”, so that our helpdesk can assist you in phone compatibility with networks in countries you intend to visit. Thank you for taking the time to share your feedback.

  39. Rated 5 out of 5

    nikhil jagini (verified owner)

    It worked well through out our trip. We used it in France, Greece & Netherlands. Apart from a couple of times when we had to restart our mobiles to pick up network, it worked well. I would totally recommend it for Europe. I was a bit skeptical initially but I ain’t any more. Customer service is also pretty quick.

    • Services Tsim

      Thank you for your kind words and for specifying countries in which it worked.

  40. Rated 4 out of 5

    Devajeet Datta (verified owner)

    Outgoing calls and 4G data worked exceptionally well in France and Switzerland. Only problem was they didn’t allot a Swiss number so I could not get incoming calls.

    • Services Tsim

      Incoming is always available on the UK number you are provided with each SIM card. Any local numbers are an additional number on which to receive calls. Thank you for taking the time to review the product and for your kind words.

  41. Rated 5 out of 5

    Prashant Mukharjee (verified owner)

    Just awesome service. Worked very nicely.

    • Services Tsim

      Thank you for your kind words.

  42. Rated 5 out of 5

    Mansi Guliani (verified owner)

    TSIM SIM was very useful for our entire trip. We travelled to the UK, France, Germany and Switzerland and SIM was working all the time. We received a local number of the country travelled. Un interrupted Data services were also available all the time. This is highly recommended to all the travellers.

    • Services Tsim

      Thank you for your kind words and for detailing the countries in which it worked.

  43. Rated 5 out of 5

    Anil Maheshwari

    TSIM unlimited Europe SIM Card was very useful during our trip to Spain and Italy. It even worked in Istanbul (our flight got diverted due to weather and TSIM worked there as well) ! It was a big relief. As soon as we landed, we got Spain local number and that was helpful in booking in restaurants as they asked for local number. However, no local number was received in Italy. But that didn’t create any problem for us. We could use GPS throughout our journey of two weeks.
    Would use TSIM again when we visit Europe next.
    Would highly recommend all overseas travellers to use TSIM.

    • Services Tsim

      Thank you for your kind words and detailed review. We are unable to provide Italy numbers due to local regulations recently put in place there.

  44. Rated 5 out of 5

    vembu.n

    Tsim was very helpful during my recent visit to USA. On arrival my mobile was active for voice and data. I will recommend to everyone visiting to make use of TSIM

    • Services Tsim

      Thank you for your kind words.

  45. Rated 5 out of 5

    ANAND ROY (verified owner)

    Well i would like to thanks the whole TSIM team for there brilliant service. It was flawless and uninterrupted service; Every country i visited, i had good connectivity and Data was perfect 3G/4G. I never founded any issue while i was on the go as well. Initially i was very much uncertain to buy TSIM service, But one of my friend had used this service he recommend me this and i was totally SOLD!! I used this “Unlimited Europe SIM Card” and i hope if anyone is looking for international sim card for travel this is the place to be!
    Cheers!

    • Services Tsim

      Thank you for your glowing review. Such kind words make our work enjoyable.

  46. Rated 5 out of 5

    Trupti Datye (verified owner)

    I used this in Italy. I went for local Italian number option which did actually show up whenever I called anyone locally. The calls to local numbers and also to India worked fine.The data coverage was excellent. I did a 14 day road trip through Italy and I used Google Maps GPS throughout with this SIM. Per day usage was hardly 25 MB of the 250 MB limit provided per day. I received the SIM within two days after ordering. Completely satisfied with the service and would recommend it.

    • Services Tsim

      Thank you for your detailed review and recommendation.

  47. Rated 3 out of 5

    Nonom (verified owner)

    Nothing great to boast of. [Reference to trademarks edited]. Tsim customer service also needs a revamp and training. At the start after many attempts to find some aid on the call centre one advisor atlast came to our aid to set things right. Meanwhile i had to use the hotel wifi. Stress and discomfort needs to be eliminated for being outstanding. Otherwise tsim is as mediocre as other network companies. There are errors to amend. First start in sales dept. with a good attitude.

    • Services Tsim

      We apologise for the inconvenience and appreciate the effort you have taken to bring these issues to our notice.

  48. Rated 5 out of 5

    Newbin Santhosh

    I used it in Brussels-Belgium, Frankfurt-Germany and all around Iceland (Ringroad). Good coverage except for some remote areas in Iceland. it worked excellent.

    • Services Tsim

      Thank you for your kind words and for confirming the exact areas where the SIM card worked.

  49. Rated 3 out of 5

    Ayusman Acharya (verified owner)

    The SIM is good to use. But the customer service is the worst ever service. They initially, by mistake recharged more amount to my sim and told me that is my balance. Then they suddenly deducted a big amount telling me it was mistakenly recharged. So I had a great trouble abroad. They took extra charge for express delivery, but they delivered me at the last moment at the airport. They took 150 rupees for checking my mobile, but I didn’t receive any call. They did not refund that amount also. Some of their customer support staffs are really ignorant. I am happy with the call quality and all, but due to the service I will try not to go with tsim in future.

    • Services Tsim

      We apologise for the inexcusable confusion in handling your order. We are processing refunds on shipping and check-my-phone. We are also sending you a coupon towards future purchases and appeal to you to give us another chance to serve you. Thank you for taking the time to bring this to our notice. It will help us improve our systems.

  50. Rated 3 out of 5

    Dr. Hemanth Paul (verified owner)

    While the concept is good of using a single SIM, only when it works… on several occasions the SIM card was not recognised and this was completely random (not while travelling between countries). You could wake up one morning and find an error message, which left you high and dry! The customer service leaves a lot to be desired, never respond promptly, always have the same response.. checking with our technical team!

    • Services Tsim

      We apologise for the inconvenience faced by you. We will check to see what has caused the issue in your case. Thank you for taking the time to leave feedback.

  51. Rated 5 out of 5

    Arun (verified owner)

    I was on a 15 day trip to Europe through Poland, Austria, Czech Republic, Netherlands and UK. The SIM worked perfectly fine throughout the journey and I am very happy with the kind of service they provided.

    There was this one time where I was unable to my 4G LTE internet work, so I contacted their support team. The support team handled the issue with great deal of importance they assured me that I would soon be able to connect to the internet. They helped me with the steps to change the network settings etc, and my internet worked again without any issues thereafter.

    I would really appreciate their support team and the overall service quality of TSIM throughout the trip! Thanks a lot!

    • Services Tsim

      Thank you for your kind words and understanding. We are sorry for the trouble you had with enabling 4G.

  52. Rated 3 out of 5

    RUBY KHANNA

    I used TSIM as a provider for travel through Europe as i did a road trip from Italy, france and germany. My sim did not start immediately on inserting, and had to reinsert a couple of times . My calls and sms worked fine, only data was erratic as some days i wouldnt receive any data and had to rely on local wi fi. The data package I had was for 250 MB per day on 3G, but i never used it upto limit due to this nor did i use even 10% of the 1000 minutes of calls available. But when I received network it worked well.
    Calls worked everywhere and i received the local numbers in Italy and france but not germany
    However, overall, TSIM is a good provider and I would recommend getting a TSIM before such travels

    • Services Tsim

      We are sorry for the erratic performance of our SIM on your trip and thank you for your patience and kind words. We will certainly check why Data was unavailable on some days.

      As for phone numbers, we are unable to provide numbers in Germany due to local regulations. The countries in which local numbers are available are listed on the product page.

  53. Rated 5 out of 5

    Krishna (verified owner)

    One of the best.There was no problem in using this sim.Go buy this sim.

    • Services Tsim

      Thank you for your kind words.

  54. Rated 4 out of 5

    Jeet Chugani (verified owner)

    The SIM worked wonderfully in all the countries I visited which included Hungary Croatia and slovenia where I was advised the cellular services are not so good.

    However there was an issue that when we were calling someone the number was showing unknown and the called party could not call back and at times the called party avoided accepting the call.

    The data package I had was for 250 MB per day on 3G. However the Data service worked perfectly but totally packed up the moment it reached exactly 2GB and there was no data service in the last few days of my tour. Whether 3G or 2G.

    • Services Tsim

      Thank you for your review. We are sorry for the unknown number problem on your calls. We will investigate this further.

  55. Rated 5 out of 5

    NISHANT (verified owner)

    Did a long road trip through Europe&USA and TSIM was indispensable. Worked almost everywhere, except briefly in Alsace when Data signal disappeared. Calls worked everywhere. Received local numbers in all countries (France, belgium, Netherlands, Austria, Switzerland & USA), but not in Germany. Local number were useful for table reservations etc. In USA used it in Chicago, Atlanta, Richmond and Washington.
    250MB per day Data was enough except for a one day.

    Recommended.

    • Services Tsim

      Thank you for your review and recommendation.

  56. Rated 4 out of 5

    Nimesh Jhawar

    TSIM is a nice provider for travel to Europe. My experience was fine and I would recommend getting a TSIM before such travels. Although my sim did not start immediately on inserting. But once I received network it was great.

    • Services Tsim

      Thank you for your kind words and recommendation. The SIM does take time to register, since it is a multi network card that chooses the best network to register to.

  57. Rated 4 out of 5

    Sanjana Jhawar

    I had taken the sim that would suffice a number of countries across Europe. the service was good. I only faced trouble in Prague with the data. My calls and sms worked fine, only data stopped working. However, professional from TSIM helped me through it.
    I guess it’s a good provider especially for multiple countries because most of my other friends who could not get a sim before entering Europe faced trouble getting a local sim for multiple countries. I would recommend TSIM during travel across multiple countries

    • Services Tsim

      Thank you for pointing out the usefulness of this product when visiting multiple countries. We apologise once again for the trouble you had with your data.

  58. Rated 5 out of 5

    vishal (verified owner)

    SIM was quite useful and connect easily in Europe in different country during travelling also Mrs. archana from TSIM help us to quide about sim , also data usage is useful connect fast ,

    • Services Tsim

      Thank you for your kind words.

  59. Rated 5 out of 5

    Sushree Mohanty (verified owner)

    Worked perfectly fine in all the countries I needed. Received a local number as soon as I landed in the respective countries. Data worked fine too and was fast. The only problem was that, in the data settings instructions on the website it isn’t mentioned that after doing all the settings on your phone you need to switch on data roaming only then your internet works ( for iPhone 6). Took me a while to figure out but then internet worked fine.

    Please include this in your data settings instructions:
    #Settings#Mobile Data#Mobile Data Options#Data Roaming

    • Services Tsim

      Thank you for your kind words and suggestion. We have forwarded it to our online team for action.

  60. Rated 4 out of 5

    Suresh Shenoy

    Had good voice coverage all over. Did not have data coverage in Bratislava. Speed was good. I did not face any issues other than the data problem in Bratislava.

    • Services Tsim

      We apologise for the trouble you had in Bratislava.

  61. Rated 5 out of 5

    shanmugha kumar (verified owner)

    very good . i had used for wrk in europe . and had no problem at all

    • Services Tsim

      Thank you for your kind words

  62. Rated 4 out of 5

    Ajay Chandra (verified owner)

    Services taken for Russia and it was excellent. No complaints and the best part is that net inter connectivity with Black berry was also good.

    This is the second experience with TSIM with the earlier one being Morocco and its good.

    • Services Tsim

      Thank you for your kind words and recommendation.

  63. Rated 5 out of 5

    NISHANT (verified owner)

    Used it for a short trip to Spain. Got an SMS with my Spain number as soon as I reached Barcelona. Had coverage throughout my trip, however I did not travel beyond urban areas. Data was fast everywhere and I did not use beyond my daily quota on any day.

  64. Rated 3 out of 5

    Kavitha (verified owner)

    My number showed up as ‘Unknown’ to everyone I called – out going Local calls in Luxemboug and India calls, and hence no one could call me back. Which means only outgoing calls were working, since no one could call me on an ‘Unknown’ number, I never had incoming calls.

    This was not rectified after repeated complaints.

    • Services Tsim

      We apologise for the inconvenience caused. We have raised a complaint with the operator involved and are working to ensure it does not happen again.

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Questions and answers of the customers

  1. Answered by the admin As per Fair Usage Policy (FUP), you will get 250 minutes minutes to India OR 250 incoming minutes OR 250 CUG minutes OR 125 local minutes OR a combination of above in 7 days. User will get Unlimited Data. High Speed Data for first 250MB per day; then unlimited at reduced speeds.
  2. There are no answers for this question yet. Answer now
  3. Answered by the admin

    We do have an express shipping option with delivery next business day. This would depend upon your Pin Code. You will be given the available options during the Order checkout process on the TSIM website.

  4. Answered by the admin

    Yes..you can forward the calls to your India number to this number. Please confirm the charges for the same with your local mobile operator in India.

  5. Answered by the admin Please use this link to instantly add credit to this card.
  6. Answered by the admin The SIMs can be purchased for upto a couple of months in advance. Although we recommend users to buy the SIMs about 7-10 days before their travel.
  7. Answered by the admin No..this is a non refundable SIM. For Refundable Europe SIM options, please visit https://www.tsim.in/product/lifetime-validity-europe-sim-card/
  8. Answered by the admin

    You should receive the local numbers for the for Czech Republic, Austria, Poland, Latvia,Lithuania, Estonia and Finland as soon as your TSIM SIM  first registers on any of the available networks in these countries.

  9. Answered by the admin

    Yes..the SIMs are Triple Cut & can be used as Regular, Micro or Nano.

  10. Answered by the admin Currently the economy SIM Card works on 3G and the others work on 4G.
  11. Answered by the admin

    You will need to select the "Check my Phone" option while ordering the SIM. Select this to have our trained helpdesk check your phones for compatibility. They will help you cancel or alter the order based on their findings. They can also recommend a new phone if you wish. Leave your phone model in the notes section at checkout, or ask for assistance to find the model number

  12. Answered by the admin

    Please visit https://www.tsim.in/product/unlimited-global-data-sim/ & select the 14 day Unlimited Data plan.

  13. Answered by the admin

    Yes! The Unlimited Europe SIM (Voice + Data) will have Unlimited Data (first 50MB/day @ 3G speeds, then at reduced speeds) for the duration of the validity selected.

  14. Answered by the admin

    For number of India minutes available, please visit https://www.tsim.in/fair-usage-policy-on-unlimited-calling/

    The SIM is normally delivered by courier within 2 business working days for most of the major destinations in India.

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