Refundable Lifetime Global Data SIM

Description

• Simple package for data
• Prepaid: No billing shocks!
• There is no rent or monthly minimum usage.
• Lifetime validity on available data.
• Unused data refundable for a year.
• We require a copy of your passport.

Data Slabs

Countries are divided into slabs as below, giving you fixed amount of data for each slab.

Countries in Slab 1:

Albania, Armenia, Australia, Austria, Belarus, Belgium, Bulgaria, Canada, Chile, China, the Democratic Republic, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, Korea,  Republic of, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia,  the former Yugoslav, Malta, Moldova,  Republic of, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russian Federation, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan,  Province of China, Tajikistan, Thailand, Turkey, Ukraine, United Kingdom, United States, Uruguay, Vanuatu, Virgin Islands (British)

Countries in Slab 2:

Argentina, Anguilla, Antigua and Barbuda, Azerbaijan, Bahrain, Barbados, Brazil, Brunei Darussalam, Cambodia, Cayman Islands, Congo the Democratic Republic, Colombia, Costa Rica, Cyprus, Ecuador, El Salvador, Fiji, Ghana, Grenada, Guadeloupe, Guatemala, Indonesia, Japan, Jamaica, Jordan, Lesotho, Macao, Malaysia, Martinique, Mexico, Montenegro, Montserrat, Mozambique,  Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Puerto Rico, Réunion, Samoa West, Saudi Arabia, Singapore, Saint Kitts and Nevis, Saint Lucia, Saint Vincent, Sri Lanka, Tonga, Turks and Caicos Islands, United Arab Emirates, Uzbekistan, Venezuela, Virgin Islands (British)

Using the SIM Card

Using the SIM Card for the first time

1. Power off your phone
2. Insert your new SIM card
3. Power on your phone
4. Your phone should connect on a GSM/WCDMA/LTE network.

Please also note, using this SIM card to surf Internet or make calls outside coverage countries will significantly reduce the data capacity, or even cause the SIM card to stop functioning.

Voice Calls

Voice calls using apps such as WhatsApp are supported on this SIM. However, individual countries may block certain apps.

Emergency Call Number.

Please note Europe emergency call number “112” will NOT work in this card.

Helpdesk

TSIM’s customer service agents can be reached via email at services@tsim.in or phone +91 22 24216344.

Should you use automatic or manual network selection?

There are two ways of selecting a network. You can either set your handset to use AUTOMATIC Network selection or MANUAL selection. When using automatic selection the handset will look for all networks that it is able to attach to and logs onto the first network it finds. When using manual selection you must manually search through the networks and select a network to attach to. We recommend using automatic network selection. Please refer to your handset manual to check the default settings for your phone.

Setting data on your phone

Dial *172# from your phone to receive APN Settings automatically. You will receive an error message if your handset does not support the automatic APN Setting option.
On iPhones, you will receive an SMS with a link to download a file. Connect to the internet via Wi Fi or Hotspot to download the file. Run / Execute the downloaded file to setup APN.

To setup APN Manually, do the following:

Set the Access Point Name (APN) in your smartphone to “globaldata” without any username or password.
On Android Phones, tap the Menu button / Settings / Mobile networks / Access Point Names / New APN / Set APN as “globaldata” / OK / Save
On iPhone: Tap Settings / General / Network / Cellular Data Network / APN and enter “globaldata”. Leave “Username” and “Password” blank. Tap Network
On iPhone6 & above:
a. While connected to WiFi, open Safari and goto: m.apnchanger.org
b. Select Manual
c. Enter ‘globaldata’ in APN Name (small letters & no spaces) and click install.
d. If asked for a PIN enter your iPhone 4 digit unlocking PIN
e. Approve the installation of the unsigned profile.
On some iPhone devices you will need to remove the existing current Profile (found in Settings-> General -> Profile -> Existing Profile -> Remove) before installing the Globaldata APN.
On Windows Phone: Go to Apps list / Settings / Mobile Network / Add Internet APN / Set APN as “globaldata” / Save

Online Refill

Use this link to instantly add credit to this card.

Refund Policy

You are eligible for a refund on unused talktime/data with usage rounded to the next slab. I.e. If you use 1.8GB after subscribing to a 4GB SIM card, your usage will be taken to be 2GB, and you will get refund on the difference between the price of a 2GB and 4GB card.