tsim.in, 
Description
- Simple package for either calls, SMS or data or a combination of each.
- Prepaid: No billing shocks!
- There is no rent or monthly minimum usage.
- Lifetime validity on talk time, however phone number might change if it is not used.
- Call forwarding to India mobile or landline when not in use.
- Unused talk time/credit balance refundable for a year.
- We require a copy of your passport.
Voice / SMS Slabs
Countries are divided into slabs as below, giving you fixed number of minutes for each slab. Local calls are those within the same slab.
200 minutes/200 SMS when you are in one of:
Canada, Hong Kong, Israel, Japan, Malaysia, Mexico, Mongolia, Korea (South), Puerto Rico, Singapore, United States of America, Virgin Islands US
100 minutes/100 SMS when you are in one of:
Australia, Bangladesh, Bahamas, Bermuda, Brazil, Brunei Darussalam, Bhutan, Chile, Cambodia, Colombia, Costa Rica, Cyprus, Czech Republic, Germany, Denmark, France, Faroe Islands, Guadeloupe, Greece, French Guiana, Hungary, Indonesia, Ireland, Iceland, Kazakhstan, Kuwait, Laos, Liechtenstein, Martinique, Nigeria, Norway, New Zealand, Pakistan, Peru, Poland, Portugal, Paraguay, Réunion, Romania, Slovakia, Sri Lanka, Sweden, Taiwan, Thailand, United Kingdom, Vietnam
50 minutes/50 SMS when you are in one of:
Afghanistan, Andorra, Angola, Anguilla, Aruba, Argentina, Armenia, Antigua and Barbuda, Austria, Bahrain, Barbados, Belgium, Bulgaria, Bolivia, Botswana, Cayman Islands, China, Croatia, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, Gibraltar, Grenada, Guatemala, Guyana, Honduras, Iran, Iraq, Italy, Jamaica, Jordan,Kenya, Kyrgyzstan, Latvia, Lebanon, Libya, Lithuania, Luxembourg, Macao, Macedonia, Malta, Mauritius, Mexico, Morocco, Mozambique, Nepal, Netherlands, Netherlands Antilles, Panama, Philippines, Qatar, Russian Federation, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and Grenadines, Saudi Arabia, Serbia, Slovenia, Spain, South Africa, Sudan, Swaziland, Switzerland, Tajikistan, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Venezuela, Virgin Islands UK, Yemen
Exceptions: In Austria, Belgium, Bulgaria, Croatia, Estonia, Finland, Georgia, Gibraltar, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Serbia, Slovenia, Spain, Switzerland, Tajikistan, Ukraine you get 100mins of calls to India
25 minutes/25 SMS when you are in one of:
Albania, Algeria, Azerbaijan, Benin, Bosnia and Herzegovina Burkina Faso, Belarus, Cameroon, Cape Verde, Côte d’Ivoire, Equatorial Guinea, , Fiji, French Polynesia, Gabon, Gambia, Ghana, Guinea-Bissau, Lesotho, Malawi, Mali, Mayotte, Moldova, Monaco, Montenegro, Montserrat, Myanmar, Namibia, New Caledonia, Nicaragua, Niger, Rwanda, Senegal, South Sudan, Syria, Tanzania, Timor-Leste, Uganda, Zambia, Zimbabwe
Exceptions: In Albania, Bosnia and Herzegovina, Fiji, Mayotte & Monaco you get 100mins of calls to India
Data Slabs
2GB when you are in one of:
Austria, Denmark, Greece, Hong Kong, Ireland, Italy, Norway, Poland, Sweden, Taiwan, Turkey, United Kingdom
1GB when you are in one of:
Afghanistan, Albania, Australia, Azerbaijan, Belarus, Belgium, Botswana, Bulgaria, Cameroon, Canada, Central African Republic, Congo, Congo (Democratic Republic), Cote D’ivoire, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Gibraltar, Guadeloupe, Guinea, Guinea-Bissau, Hungary, Iceland, Israel, Kazakhstan, Kyrgyzstan, Korea (South), Latvia, Lesotho, Liechtenstein, Liberia, Lithuania, Luxembourg, Macedonia, Malawi, Malta, Mozambique, Myanmar, Netherlands, New Zealand, Niger, Nigeria, Portugal, Puerto Rico, Réunion, Romania, Russian Federation, Rwanda, Senegal, Serbia, Seychelles, Slovakia, Slovenia, Spain, South Africa, Sri Lanka, Swaziland, Switzerland, Tanzania, Uganda, Ukraine, United States of America, Zambia
500MB when you are in one of:
Armenia, Cape Verde, Chile, China, Costa Rica, Dominican Republic, El Salvador, Fiji, Gabon, Guatemala, Honduras, Indonesia, Iran, Japan, Kuwait, Mauritius, Mexico, Montenegro, Mongolia, Malaysia, Nicaragua, Oman, Peru, Philippines, Samoa West, Singapore, Tajikistan, Thailand, Uruguay, Uzbekistan, Vietnam
250MB when you are in one of:
Algeria, Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahrain, Bangladesh, Barbados, Bermuda, Bolivia, Brazil, British Virgin Islands, Brunei Darussalam, Cayman Islands, Cambodia, Chad, Colombia, Dominica, Ecuador, Egypt, Faroe Islands, Gambia, Grenada, Guyana, Guernsey, Haiti, Isle of Man, Jamaica, Jersey, Jordan, Kenya, Laos, Macao, Mauritania, Moldova, Nepal, Netherlands Antilles, Oman, Pakistan, Panama, Paraguay, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and Grenadines, Saudi Arabia, Sierra Leone, Tonga, Turks and Caicos Islands, United Arab Emirates
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card into the first SIM card slot
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside coverage countries will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
Receiving calls
People anywhere in the world can dial your UK number directly to reach you, for example, +44774132 12345.
Making Calls through Reverse Call
This SIM uses reverse call for outbound calls. When you dial using reverse call, the call disconnects and you receive a return call connecting you with the number you want to speak to.
If you fail to get a call back, redial the number followed by the “#” key.
Making local calls
For the purposes of this card, local calls include calls to any country in the same slab as the country from which you are calling. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.
Emergency Call Number.
Please note Europe emergency call number “112” will NOT work in this card.
Making calls to India
Remember to add the country code when making calls to India. Check that the number begins with +91 before dialing. E.g. to call India number 022 24216344, dial +91 22 24216344
Helpdesk
TSIM’s customer service agents can be reached via email at services@tsim.in or phone +91 22 24216344.
Should you use automatic or manual network selection?
There are two ways of selecting a network. You can either set your handset to use AUTOMATIC Network selection or MANUAL selection. When using automatic selection the handset will look for all networks that it is able to attach to and logs onto the first network it finds. When using manual selection you must manually search through the networks and select a network to attach to. We recommend using automatic network selection. Please refer to your handset manual to check the default settings for your phone.
Setting up call forwarding/divert
To activate call forwarding/call divert, dial *102(phone number in international format)#. You will get a confirmation message on the screen. For eg. *102912224216344#. To deactivate dial *103#
Setting data on your phone
Please ensure Mobile Data & Data Roaming is enabled on your phone. Setup APN (Access Point Name) manually as follows:
Set Access Point Name (APN) in your smartphone to “globaldata” without any username or password
On Android Phones, tap the Menu button / Settings / Mobile networks / Access Point Names / New APN / Set Name & APN as “globaldata” / OK / Save
On iPhone: Tap Settings / General / Network / Cellular Data Network / APN and enter “globaldata”. Leave username & password blank. Tap Network
On iPhone6 & above:
a. While connected to WiFi, open Safari and goto: m.apnchanger.org
b. Select Manual
c. Enter “globaldata” in APN Name (small letters & no spaces) and click install.
d. If asked for a PIN enter your iPhone 4 digit unlocking PIN
e. Approve the installation of the unsigned profile.
On some iPhone devices you will need to remove the existing current Profile (found in Settings-> General -> Profile -> Existing Profile -> Remove) before installing the Globaldata APN.
On Windows Phone: Go to Apps list / Settings / Mobile Network / Add Internet APN / Set APN as “globaldata” / Save
Checking your Balance
You will periodically get automatic balance messages on your phone. Another way to get balance information is to dial +163 162 10 001 from your phone and disconnect after a few rings. The call will not be answered and you will not be charged for that call. You will later receive an SMS with balance information.
Online Refill
Use this link to instantly add credit to this card. This link requires you to know either the SIM serial number (printed on the SIM) or the SIM phone number. If you are sure of neither, it is best to use the drop down under “New Card or Refill?” and choose Refill. Our helpdesk will trace out your earlier TSIM phone number and if necessary verify it with you before crediting the card.
Refund Policy
You are eligible for a refund on unused talktime/data with usage rounded to the next slab. I.e. If you use 2.8GB after subscribing to a 6GB SIM card, your usage will be taken to be 4GB, and you will get refund on the difference between the price of a 4GB and 6GB card. This refund is available for 12 months after payment.
Melroy Pereira (verified owner) –
Fantastic product!!! Highly recommended!!!! Will suggest my friends too, buy this sim card!!!!
Services Tsim –
Thank you for your kind review and recommendation.
janetrizvi (verified owner) –
There’s nothing on the website to indicate that if a ‘lifetime validity’ card isn’t used for a long time it will expire. At worst, we’re told, the number may change. But when I went to refill my card for my forthcoming trip to the UK I was told that because it hadn’t been used for a long time it had expired & I’d have to buy another. The copany has cheated me, & I shan’t be buying any of their products again.
Services Tsim –
When the number changes due to lack of use, we need to change the physical SIM card too. Please note there was and is no separate charge for the SIM card therefore there is no monetary loss to you on this. Any remaining balance on the previous card is useable towards the new SIM card you take from us. Trust we have answered your concerns and hope you will give us another chance to serve you.
Kalaimani RAMASAMY (verified owner) –
Very useful. It doesn’t work sometime.
Services Tsim –
Thank you for your balanced review.
Johny Kulamakkattu (verified owner) –
I used the Global Card in Jan / Feb 20 for USA and Qatar trip. It worked well, though initially it was not connecting to network. It is required to switch Automatic to Manual selection of Network provider. In USA calls and Data worked fine, but in Qatar only calls, could not connect to internet.
Services Tsim –
Thank you for your balanced review.
maharshi bhaswant (verified owner) –
This is a great sim and helping me in using different countries without changing to country specific sim. No need to wait for the activation as well.
Good quality calls and i recommend to people who travel frequently.
Can not comment on internet as I have not used.
Services Tsim –
Thank you for your kind review and recommendation.
Yazdi Buhariwalla (verified owner) –
No second thought to go for a change as I am using TSIM for the last couple of years.
Connectivity is good and service by the team like Alisha & Archana is excellent .
Keep doing the good work.
Services Tsim –
Thank you for your kind words for our team and continued support.
Yazdi Buhariwalla (verified owner) –
TSIM is always on my top priority. I am using this Globlal Lifetime SIM card since last 7 years and it’s working great.
The local support in MUMBAI is excellent.
Services Tsim –
Thank you for your kind words.
Ajay –
This card did not work for data in Philippines . I wasted about 4 hours with customer service and they asked me to send all sort of screen shots which I did . Country was mentioned in the first place but after few hours, they said it will not work for Philippines, it was shocking . More shocking was that despite paying for faster delivery, blue dart guy did not deliver the SIM card at my place despite several reminders to customer services. Useless customer service and poor logistics partnerships.
Services Tsim –
This SIM card has no coverage for Data in Philippines. We are sorry the agents did not immediately point this out when you reached. They had got confused by the fact that you were in Malaysia the previous day. We apologise for this inconvenience and are taking steps to ensure our helpdesk does not repeat this mistake. We will be in touch with you for a refund.
Harshad Khatavkar (verified owner) –
The SIM worked seamlessly along with data and am very pleased with the product.
Services Tsim –
Thank you for your kind review.
Amit poonji (verified owner) –
The sim works very efficiently. Requires some set up which can be difficult for some people
Services Tsim –
Thank you for your kind and balanced review. It is true that sometimes the APN needs to be setup which can be challenging.
Jassi Gill (verified owner) –
I recently used Tsim Global Unlimited Sim card in France & Italy for 10 days…the card worked flawlessly with good Data & call coverage…it is highly recommended for foreign travel…fairly priced & compatible with most networks
Services Tsim –
Thank you for your kind review and for confirming the countries in which it worked.
Harish Kumar (verified owner) –
I used TSIM’s Europe Sim while I was on my italy trip and it worked so well there. No problem at all in terms of using for calling to India, & local. Also internet connectivity works well. We definately recommend to everyone. Thanks for TSIM for providing such a lovely services to their customers in abroad.
Services Tsim –
Thank you for your kind words and recommendation.
Ramesh Gangadharan (verified owner) –
I had availed T-SIM’s Lifetime Global SIM Card since I had to travel to US, Dubai, Srilanka & Singapore so that I could utilize for my official as well personal trip. Happy with my decision as I had seamless data & call connectivity connectivity throughout my trips.
I had ordered new SIM 1 day before travel (before 6pm) and received the SIM within 6pm next day through BlueDart courier. As explained put the SIM in SIM Slot #1. Once I switched on my cell at the destination countries, started to work without any issues.
Minor observation was , it is required to switch Automatic to Manual selection of Network provider.
Services Tsim –
Thank you for your kind and detailed review.
YAZDI BUHARIWALLA (verified owner) –
5*is too less. I would rate 7*
The support staff Alisha & Archana are very supportive. Using TSIM since last couple of years is very user free.
Services Tsim –
Thank you for your kind words!
Anuraag (verified owner) –
I used this sim card in Turkey and Greece. I got 4g speeds throughout and had no problems anywhere. The connectivity was good and even though the first connection took a couple of minutes, the overall service was remarkable.
Services Tsim –
Thank you for your kind review and for specifying the countries in which it worked.
S. Desa (verified owner) –
Used this SIM card in Malaysia and UK. Had no problem with voice calls and data in both places. Initially, it did not work after I landed and while I was in London Airport. However, it started the minute I got out of the airport.
This is a very convenient service considering you can use the same SIM for all countries. Moreover, you can keep the balance on your SIM and use it on your future trips.
Services Tsim –
Thank you for your kind review and for confirming the countries in which it worked.
Chandramouli P (verified owner) –
While it worked most of the time (in Germany/Netherlands), it had issues when there was a swap from Wifi to data. I had to switch the phone off and turn it back on. Would be nice if they can have a 4G data connection since most of the time it was in 3G. Also had issues several times calling landline numbers in India.
Services Tsim –
Thank you for your balanced review and for confirming the countries in which it worked. We are working on increasing the 4G coverage this year.
Vyas tarkeshkumar hasmukhray (verified owner) –
It is really great satisfaction when we go abroad and after that we connect our family and friends immediately after leaving our home country. Really great products and superb service.
Services Tsim –
Thank you for your kind words.
Pranjal (verified owner) –
Quite good. So far tested in Singapore and China. Works well. It may take some time (Couple of minutes) to start working when we change the country but works well. Good options for everyone who is traveling in multiple countries, or who often go on foreign trips. This will ensure you have the same number in every trip and you/your loved once can contact in case of emergency (or otherwise too) right from when you land. Recommended.
I have used Other Tsim for USA also, that also worked well. Overall TSIM is recommended and I am satisfied with their service.
Deven Verma (verified owner) –
Thank you for your kind review, recommendation and continued support.
Sandeep Nyati (verified owner) –
I bought this card last year and have used it successfully in Turkey, Greece and many other countries. I recommend everyone who is a global traveler to have one. It has life time validity and connectivity I very good.
Services Tsim –
Thank you for your kind words and for specifying where the SIM card worked.
Malvika Ambekar (verified owner) –
This sim works well for calling but APN setting was a task. Finally throughout the trip of ten days I couldn’t use the data service. Was only able to use calling service. Had friends who just watched on top international calling and data service on to their existing services only. I felt rather buying a sim, it’s way more convenient to latch on the international services.
Services Tsim –
We are sorry you could not get the APN setting in place during your trip. Most versions on this card require one time APN setting. We wish you had contacted us during your trip so that we could have guided you in the setup. Thank you for your balanced review.
rakeshg2000 (verified owner) –
worked well in south africa.
the data was also well connected.
in cape town,Johannesburg it has a very good coverage
thanks tsim
Services Tsim –
Thank you for your kind review and for specifying the areas in which it worked.
JAYACHANDRAN ELANGO (verified owner) –
I had purchased Lifetime Global Sim Card from TSIM and installed in my Samsung A30 Phone. It was working for about couple of hours since I landed in Milan / Genoa in the evening on 9-July. Thereafter it did not work at all. I had called up TSIM from Genoa on 10-July from alternate number. I was asked to remove the Sim and re-install after 10 minutes. I tried many times like this, without success. I was put into lot of inconvenience. After couple of days I returned to India and approached TSIM. They informed that because of the Network Problem, SIM would not have worked. I was unable to buy this argument. Even though TSIM refunded my amount it left a bitter taste for me.
Services Tsim –
We are sorry we could not solve your problem in time. Thank you for taking the time to write this review.
Rizu (verified owner) –
Worst experience in gulf edition of my journey with this communicative medium.
Hindered telecomm services with unreasonable price hook ups. Not recommended to use in gulf area. Don’t know about other places. No hard feelings.
Services Tsim –
It is true telecom costs are high in the gulf area due to termination charges by the local telecpm companies. We are sorry for the inconvenience and thank you for your review.
DRGYPATEL (verified owner) –
Good Sim.
Anywhere useful.
Local partner networks sometimes not good.
But, useful in emergency.
Services Tsim –
Thank you for your kind review.
Sumanta Chakraborty (verified owner) –
Initially I was a bit skeptic on whether to use this or not. But it turned out to be an excellent choice. During my transit through Doha it did not work. But through my family using internet wifi I came to know that the sim must be inserted in the first sim slot to work. The company should have mentioned this somewhere explicitly. Later I changed to first sim slot and it worked in Germany, Spain, Italy and Slovenia perfectly. I will be transiting through Doha again on my return let us see if it works there or not. Nonetheless, it was a very good choice and thanks to Tsim.
Services Tsim –
Thank you for your kind and detailed review. It is true that in dual SIM card phones, the SIM card that provides Data should be inserted into the first SIM card slot. We have updated the product page to reflect this.
Neeraj (verified owner) –
Purchased SIM card for my Finland, Sweden and Norway trip. Although it worked in all countries, I faced some problems in Finland. The network didn’t work for several hours at one point of time. APN automatically changed and I had to reset it manually several times specially after crossing borders and sometimes even on highways and moving from one city to another in same country.
The most frustrating part however was frequent communication from T-sim side. From the time I ordered SIM and till I returned India, I kept getting messages to upload documents e.g. Passport and Visa, which I had already uploaded. Before departing, I contacted support staff about this issue and they confirmed that they received my documents and I shall ignore SMS and emails as they were arising because of a system fault. While abroad, I received message from T-SIM on my whatsapp (in addition to email) requesting document upload immediately failing which services will be discontinued. This was really annoying and unprofessional.
Overall, the purpose of communication was served but the experience was not a pleasant one.
Services Tsim –
We are sorry for the repeated email messages you received. This was due to the fact that you had multiple orders on the same day, but had uploaded your documents for just one. The email messages pertained to the other orders. We are updating our systems to ensure that documentation for multiple orders can be completed at once so that this issue does not recur. Thank you for taking the time to bring this to our notice and for the balanced review.
Yazdi Buhariwalla (verified owner) –
TSIM is Excellent. The backup team of Ms. Alisha & Archana is superb.
At times I use to not get the network and especially in this last 2 months in Europe and I was told to switch off my phone for few mins and than start and it was going well.
Sometimes I feel the consumption is wrongly calculated or something is wrong with the system as at times I feel I am charged wrongly.
Rest I am happy with TSim.
Services Tsim –
Thank you for your kind words for our team. We will investigate your usage and try to find why you feel you are at time charged wrongly.
Amit –
This sim is nothing more than a gamble. It may or may not work. If it works, voila you have a little cheaper sim. But if it doesn’t you will end up spending double the money or may be more.
Further if you are going to multiple places, avoid this as surely this wouldn’t work at all places
Services Tsim –
We are sorry the SIM card did not meet your expectations. The SIM card requires you to set APN, and in some cases do it again when crossing borders. Thank you for taking the time to share your experience.
P C Gupta (verified owner) –
Used in Canada and USA. Outgoing calls proved a challenge and had to contact the service team repeatedly. They were nice enough to respond each time and the solution was to remove and replace the SIM. Having to do that repeatedly to get the phone working was rather inconvenient.
Once connected, call quality was good.
Data did work despite repeated attempts and I am wondering what to do when I travel again in the near future.
Services Tsim –
We are sorry you had repeated trouble with the SIM. In Canada the SIM card works in reverse call principle and needs you to add a hash at end of the number. Also, while crossing borders, the phone settings sometimes need to be redone. We are sure the SIM card will serve you better in your future travels.
Gaurav Agrawal (verified owner) –
I did face some initial setup issue after I placed the sim in my phone. For a while I was not getting any signal and following the steps was not very easy on my one plus 6, but after like 10 mins of figuring while in the queue for immigration my sim was up and working. The network was great and I didn’t face any issue after my sim started working. Would definitely recommend the sim
Services Tsim –
Thank you for your kind words and recommendation.
Gaurav Agrawal (verified owner) –
I did face some initial setup issue after I placed the sim in my phone. For a while I was not getting any signal and following the steps was not very easy on my one plus 6, but after like 10 mins of figuring while in the queue for immigration my sim was up and working. The network was great and I didn’t face any issue after my sim started working
Services Tsim –
Thank you for your kind words and understanding.
Yazdi Buhariwalla (verified owner) –
Excellent services. No words to express as it’s value for money. The backup team of Ms. Archana & Ms. Alisha is beyond par. Either of them respond immediately.
I highly recommend TSIM as I am been using it since last 5 years now.
Keep it up.
Services Tsim –
Thank you for your kind words and continued support.
Prashanth Bavimane (verified owner) –
I have been using this for the past 2+ yrs. now. Just insert the SIM, it automatically latches on to a network and you are connected. Both voice and data work seamlessly no matter where you are. It’s that easy! It’s the most economical and best international SIM you can buy in India. Highly recommended.
Services Tsim –
Thank you for your kind words and for your continued support.
Kriti Gupta (verified owner) –
I got a refill of 400 min done on 9 may 2019 to my existing sim. All was good till I randomly went and checked the balance, turned out they had only topped up the sim with 380 min. Post that i’ve been in constant touch with the customer care. Every time i sent a message i had to explain the issue all over again as no one had any clue. I messaged them continuously for 6 days, and the only response i got was “the balance minutes will be added to the sim, and you can check it in 24 hours”. Till date neither have i got those balance minutes, neither has anyone from the customer care reached out to me. No follow ups done, no confirmations sent…pathetic customer service
Services Tsim –
We apologise for the confusion regarding your order. We advise customers to use the instant credit link to refill the card, rather than the drop down “New Card or Refill?”. The drop down is left as a courtesy for customers that have neither the SIM phone number or serial number at hand, or are unsure of these. These numbers are then searched out by our team and verified for the customer. The process of adding credit is a 2 stage one, in which some credit is added immediately to facilitate emergency use and the rest after the verification process is complete. At this point you should certainly see your complete credit added.
We thank you for bringing these issues to our notice. We are adding some explanations on when to use the drop down on the product page, as also improving the process of adding refill based on your feedback.
Ninad (verified owner) –
I was very excited about the concept of a lifetime global card so I purchased one for my trip to Egypt and Jordan. In Egypt, at Cairo I could make calls but I had purchased the phone for data and it just wouldn’t work. I contacted the customer care in India and they were very responsive but the problem wasn’t fully solved. I could use the net intermittently at Cairo. Later when I visited other places like Aswan etc. there was neither voice nor data available. I tried everything that I was told over wsapp when I had wifi connection but to no avail. Unfortunately I lost my phone in Jordan so I couldn’t check the service there.
Bottom line is that at least for Egypt this was money down the drain. I sure hope that they fix the issues because the concept of a single international number is truly good.
Services Tsim –
We are sorry for the trouble you had using our service in Egypt. We are processing a refund for the balance in your lost SIM and hope you will give us a chance to serve you in future trips.
Jaydeb Sarkar –
This is a good initiative by TSIM – very effective for regular foreign travelers (or even if you travel once in every year). You recharge/top-up and then the unused balance remains intact for your next visits. The price is very comparable (probably cheaper than other provider with day limitation offers). Also you own the mobile number and remains with you for lifetime. Very much recommended.
Services Tsim –
Thank you for your kind words and for detailing the advantages of this card.
Rajiv Shroff –
The sim card worked well in Australia and New Zealand. I mainly used it for data services. Thank you
Services Tsim –
Thank you for your kind words.
Umesh Varshney (verified owner) –
During my recent Japan trip, I faced problems with the activation of data on my refundable lifetime global SIM (despite following full SOP). However, the service/help rendered by the Tsim team was excellent, and I was able to use the data from day 2 of my visit.
Services Tsim –
We are sorry about the problems you faced with Data setup on day one of your trip and thank you for your balanced review.
Ashok Kumar Mandal (verified owner) –
It is very useful and got connected on landing at USA airport. I could connect to my relative who had come to meet at the airport. Though inside apartment the signals are week but outside connectivity is okay. I would recommend international travellers to use this SIM. Happy connectivity.
Services Tsim –
Thank you for your review and kind recommendation.
s.sandhya (verified owner) –
Excellent card and really outstanding service from the team at TSIM. Always very prompt in responding on the Chat as well as via Whats App etc.
Services Tsim –
Thank you for your kind words.
Amit Verma (verified owner) –
Really helpful for frequent traveller. Great service by T-Sim
Services Tsim –
Thank you for your kind words.
Dinesh Kumar Thumbe (verified owner) –
This is very useful sim, since I am traveling all over the world. Customer service representative is very helpful in explaining the features of this sim.
Services Tsim –
Thank you for your kind words.
Shombhadra Bhattacharya (verified owner) –
Using it for a period of time, no issue with connectivity only drawback is for balance enquiry. no SMS after repeated call/SMS. required improvement.
Services Tsim –
We apologise for the trouble you had with finding your balance. We are working on improving it. Thank you for taking the time to bring your experiences to our site.
Dr Soumyajit Poddar (verified owner) –
I had very bad experience with T SIM card. I bought 2 nos Tsim for me & my wife during visit to Egypt. On 18.12.2018 after landing at Cairo about 10AM I found both card inactive. I called my father at Kolkata by other persons mobile (Matrix sim).He instantly communicated customercare at Mumbai. The Kolkata agent said that it will be activated soon,after that he did not attend the phone call of my father.The T sim customercare were helpful but failed to activate it at that time. My father contacted customer care about 16 times till 11.30 PM but sim was not activated. Next day In the morning (19.12.18) it was activated. It was really very frustrating and uncertain about this sim.
Services Tsim –
We apologise for the delayed activation of your SIM card. Due to the time taken to deposit your payment by our agent and the short time available, the credit was not applied in time for your travel. We have revised our procedures for urgent activations so that this does not repeat. Thank you for taking the time to describe your experiences.
anchal12gupta (verified owner) –
Used in Sweden and Amsterdam and there were no issues at all with SIM card.
The only problem I had was while getting the SIM delivered to my place, I paid for 1 day delivery but it took almost 4 days to get the SIM delivered. I had to make so many calls to TSIM customer care and even visited Bluedart office multiple times. I was surprised when I came to know that Bluedart has misplaced the SIM card but luckily I finally got it just a day before my travel.
Services Tsim –
We apologise for the inconveniences with delivery. We keep performance statistics of our delivery partners and will not hesitate to change them to improve customer service. Thank you for finding the time to detail your experience.
Ravindra Jain –
Used it in South Korea recently mainly for data service which was good.
Services Tsim –
Thank you for your kind review and for detailing the country in which it worked.
Nihal Singh (verified owner) –
I am using this sim for last two years. I used this in Australia, New Zealand, Japan, China, Korea, Taiwan and some of Europ countries. It has excellent connectivity. Very easy to use. Simple to recharge.
Its awesome.
Services Tsim –
Thank you for your kind review and for detailing the countries in which it worked.
Sandeep Nyati (verified owner) –
Good sim to carry for world traveler. I used it in turkey & Greece. Had no problem.
Services Tsim –
Thank you for your kind words and for confirming the countries in which it worked.
Deepak Jariwala (verified owner) –
The SIM was useful in USA and Mexico. The only downside was there is no direct calling. It is reverse calling. Was very useful in the GPS I needed for driving.
Services Tsim –
Thank you for your kind words. This card uses a combination of direct and reverse calling. In the countries you mentioned it uses reverse calling as you rightly pointed out.
Services Tsim –
UPDATE: USA and Mexico are now direct dial in this card.
Sandeep Nyati (verified owner) –
Good product. Worked satisfactory in Turkey & Greece. Was very useful. However with the competition with Jio, it may require price cut.
Services Tsim –
Thank you for your kind words. We will watch out for competition.
Atanu Maulik (verified owner) –
I have been using this card for a while now and visited quite a few countries. For the most part it worked well. But I was quite disappointed with it during my recent visit to Kenya and UAE. First of all, data was not available in Kenya. Which is a huge disappointment as data is more important these days than voice calls. Next, the rate was twice in UAE than the normal rate. Most disappointing of all is the fact that there is NO WAY to recharge if I am abroad and run out of data. Obviously, I can’t use my Indian credit card as I am not getting the OTP on this TSIM number and strangely, TSIM does not allow the use of foreign credit cards. This policy of TSIM is really bizarre given the fact that this card is exclusively for use abroad. Also they did not provide any credit despite I being their loyal customer. I contacted their customer support asking for some data credit which I promised to repay as soon as I return home. But they refused. I was absolutely let down during my recent trip and I am seriously considering using some other SIM for my next visit abroad.
Services Tsim –
We apologise for the inconvenience caused to you. As an old customer, our helpdesk should have arranged to get your card functioning in some way. Thank you for bringing to our notice the difficulty in recharging your SIM card when the Indian mobile is not available due to the OTP. The OTP (or 2 factor) is an RBI requirement, however we are looking for a way to work around this issue. We will also redouble efforts to get data coverage in Kenya. As for rates in Dubai, our hands are tied due to the duopoly in that market.
Services Tsim –
We are glad to report that we have been able to add data service in Kenya. Thank you for your feedback enabling this.
George Varghese (verified owner) –
T SIM worked great throughout my recent Europe trip. Connectivity for calling as well as for data was excellent around places like Paris,Interlakken, Lucerne, Venice, Florence & Rome where I stayed . I would recommend T SIM for travellers to Europe anytime.
Services Tsim –
Thank you for your recommendation and for detailing where the SIM card worked.
Sohini Das (verified owner) –
It is a good sim for using in many countries. Helped me in Nepal and China.
Services Tsim –
Thank you for your kind review and for confirming the countries in which it worked.
Nilima –
Very happy with the sim
Services Tsim –
Thank you for your kind words.
Jani (verified owner) –
I had purchased 2 sims for our travel to Europe.
They worked perfectly through out my trip.
Onlt one minor hitch. On return one of the sim did not work in UAE.
Otherwuzr very satisfied with it.
Services Tsim –
Thank you for your kind words and balanced review. As per our records, one of your SIM cards registered to the correct network right away, while the other was in the process of doing so. It went offline before it could register on the correct network (DU). Some times the SIM takes time to register. We recommend turning off the phone for 5 – 10 minutes if it does not register at once in a new country. We apologise for the inconvenience.
Pankaj Mehta (verified owner) –
Excellent experience always
Very reliable
Immediate response from Mr Moin
Services Tsim –
Thank you for your kind words.
Amit Kumar Srivastava (verified owner) –
I used Moto Phone. Auto latch was not happening at all. I needed to manually search the network every time I changed the country, to check each operator available and try to latch in one by one. After multiple attempts only, I could be able to latch in one of the available operators. In Estonia (Tellin) it did not work at all.
However once it latched to any network and signal is shown, it worked properly. Further the calling through app did not work at many places where free wifi was available. Instead I used whatsapp call from those locations in Helsinki, Switzerland and Paris.
Services Tsim –
This SIM card will normally select network automatically in all the countries you traveled in. However, if it does not immediately do so, it is recommended to turn off the phone for 10 minutes and turn it on again. If initially you manually select a network, then you will need to do so everywhere you travel till you switch back to auto mode. We regret the inconvenience.
Arijit (verified owner) –
Nice and a very convenient product to use. No Signal interruption as of now
Services Tsim –
Thank you for your kind review.
Umesh Varshney (verified owner) –
Works well once one gets the settings on the phone right. A major advantage I see is that one can keep the same number for all the trips. If TSIM could send the balance information on a regular basis (possibly through e-mail) it would help a lot.
Services Tsim –
Thank you for your kind words and suggestion. We will act on it.
MS (verified owner) –
Worked well in Europe
seamless connectivity across countries
had some difficulty in Kenya but got through after some tries
balance information service needs improvement
..didn’t get sms despite many calls
Services Tsim –
We are sorry you did not receive the balance SMS. Thank you for your balanced review.
Sandhya –
Very good and easy to use anywhere
Services Tsim –
Thank you for your kind words.
dari_darshan (verified owner) –
Had taken Refundable Lifetime Global SIM Card for my Europe trip. Wanted it for data only. Didnt make any calls. Data connectivity was very good. Fast and reliable. Used it for all google maps to travel within Italy(Rome, Pisa, Venice) Swiss and Paris.
Details on remaining data was sent via SMS. This is somethings not right data. First time when i activated the SIM it showed only half of actual capacity to be available. Ping the helpline on whatsapp. They can give the exact details. They are quick at responding.
Services Tsim –
We apologise for the trouble you had with our SMS balance feature. Thank you for your balanced review and for confirming the areas in which the card worked.
uvarshney (verified owner) –
I used the SIM for trips to Korea, Canada and USA. The SIM worked well. However, in the US it required change of settings for data. It would be helpful, if at the time of the sale the customer is alerted about the possibilities of the need of change in the APN settings.
Services Tsim –
Thank you for your kind words, for confirming the countries in which it worked and for your suggestion. It is being forwarded to the concerned people for action.
Abhishek Rai (verified owner) –
Have been using tsim for about more than a year now. Very easy and quick response customer care. Hassle free recharge system.
Services Tsim –
Thank you for your kind words and continued support.
AJ (verified owner) –
I used the TSIM card for my trip to Portugal, Spain and Greece & the network was extremely good, even in the remote areas of countries I visited. No problems whatsoever. Every time I travel, I used to buy the local sim card. But this time I am so happy to bought the Global TSim card. No more worries to visit local stores and buy local sim cards. I brought 2 GB for cost of Rs. 2400 so basically it was just Rs. 1.15 per MB, too cheap and a steal deal.
Services Tsim –
Thank you for your kind words and detailed review.
Satish Bhadri (verified owner) –
A great Sim to carry abroad, worked great in Canada. I am going to use it in Portugal next month and in turkey in September. I recommend this to all international traveling community
Services Tsim –
Thank you for your kind words and for confirming the country in which it worked.
Abhishek Rai (verified owner) –
Great sim… I m a seafarer .. it helps me connect easily anytime I m near to a range of networks. Easy to recharge and good customer support.
Services Tsim –
Thank you for your review and kind words for our customer support.
Prakash Gurbaxani (verified owner) –
While pre-sale, you get great service, post sale you get none. Tried using the card in Hong Kong-got data connected to an Israel provider. Voice did not work. Tried in the US: San Francisco. Neither voice nor data worked. Was badly stranded at the airport and had to depend on a whimsical public wifi. Contacted tsim and got acknowledgements but no solutions or call backs. Never again
Services Tsim –
We apologise for the trouble you had in USA. In Hong Kong the card works on call back principle. We are processing a refund and thank you for taking the time to write in.
s.sandhya (verified owner) –
Worked very well in Europe but had some difficulty in Mexico. But that was promptly resolved by TSIM staff when I emailed them the issue.
Services Tsim –
Thank you for your kind words and understanding.
Sony (verified owner) –
I used the TSM sim card while I was in Greece & the network was good. I even called India on transit from Bahrain. No problems whatsoever. Everytime I travel, I used to buy the local sim card. But this time I bought the Global Sim card. I recommend travellers to buy this & keep it safely because next time you travel you can use this with a changed number.
Services Tsim –
Thank you for your detailed review and for confirming the countries where it worked. It is not necessary that the number will change when you travel next.
T Desai –
Was very disappointed with service of Tsim. SIM card did not work for 5 days out of my 14 day trip. No calls, no data. After sending multiple emails and WhatsApp messages, service began after 4 days of my trip. And again, the second last day of my trip, service stopped. Again I contacted Tsim and complained and I was informed my limit was used up. I replied saying that was impossible as I knew my usage was well below what I had purchased. Then when I was at the airport returning to India, service resumed again.
The whole point of buying a SIM from India is so you are always connected from the moment you land. It was so inconvenient to look for WiFi zones so that I could even email Tsim about not having service. And then they cut my service at the end even though I had much of my limit still left.
They also say “refundable-pay for what you use”. When I asked Tsim for the refund after my return for unused calls/data, then I was informed of all the conditions and but given any refund.
I had a horrible experience with Tsim.
Additionally, the customer service is not 24 hours. When in Brazil and USA, I would email Tsim and would only get a response 12+ hours later which is basically India working hours. So my whole day would go without network or even a response from Tsim. Sometimes the response would be “please restart your phone and try again” which is obviously something you’ve already tried.
Also, the refund on the ‘global refundable SIM card’ has conditions that aren’t clearly communicated while purchasing. Firstly, data and calls are linked in usage limit. So if u make a call, data is reduced and vice versa. That was not explained. Plus I bought a 200min/2gb data card but refund is only for above 100 calls/1gb. Also not explained at time of purchase. So the refund didn’t happen and service was non-existant 5-6 days of my 14 day trip.
I can’t even begin to explain not having service while abroad even after buying a SIM. Can’t use uber, maps, WhatsApp, calls, anything/everything.
Horrible experience.
Services Tsim –
We regret the poor performance of our card. Certain sudden changes made by our local operator in Brazil started a chain of issues that lead to the this. Thank you for taking the time to detail the issues. We are working to see that this does not happen again.
As for the refund, it is applicable only from slab to slab. i.e. if you take a 2GB card and use not even upto 1GB, then the difference between the price of the 1GB and the 2GB card is refunded. This is explained in greater detail on the product page. However, due the multiple issues you have had, the helpdesk will be in touch with you regarding this.
prajval.shastri (verified owner) –
I used the TSIM in London starting 25 May 2018. When purchasing the TSIM, the agent assured me that the SIM would start working as soon as I land in London. However it simply did not work. I tried implementing the steps several times, restarted the phone etc but nothing worked. I used the Heathrow airport WiFi to get in touch with customer service and followed their instructions as well (the same instructions as before). But the problem continued. I was getting the error message “not registered on this network”. After a while it started giving the error message
“The network is under maintainance. Please try after some time”. We could not make the very crucial calls to reach our accommodation. We had to ask passers-by to call for us. It is quite unacceptable that the network of a company such as TSIM goes down for maintainance in a busy place like London during the busiest time of the day !! Complaining to TSIM did not result in any response. I have preserved the long list of SMS messages at various times right into the night, each saying the same as above. Finally the SIM started working around 23:00, i.e., 9hours after we landed. There was no refund or any acknowledgement from TSIM. A Matrix SIM that I had on two previous trips to England had worked perfectly but was a temporary country-specific SIM. I therefore had thought TSIM was a better SIM but alas!
The SIM did not work properly in Houston airport in USA. Only text worked. Call-back and data did not work. In Morelia, Mexico, only text worked but calling and data did not. The SIM worked properly only in Frankfurt (airport).
Services Tsim –
We are sorry that the network in London did not work satisfactorily on the 25th of May. In some countries you need to setup APN manually as per the setting scard provided to you with the SIM. We apologise for the inconvenience.
rohaneagle (verified owner) –
mobile network connectivity was super and never experienced any call drops
Services Tsim –
Thank you for your kind words and review.
George S Parackal (verified owner) –
I had been to 6 different countries with this sim. I never lost connectivity anywhere.Good customer service too.Its been almost 10 months since I started using this sim, and I am satisfied using this product.
Services Tsim –
Thank you for your review and kind words.
Rohit Ahlawat (verified owner) –
great product, worked like a charm in Italy and Croatia, good customer support too
Services Tsim –
Thank you for your review and for detailing the countries in which it worked.
jideshharidas (verified owner) –
Used this sim while travelling to the Balkans with transit at Abu Dhabi. Call quality and data speed were good . Would highly recommend this sim to anyone who has a multi country travel planned. Only reason why i am rating a 4 and not 5 is due to 2 minor issues faced
1. Sim stopped working suddenly and when i contacted the customer service, they had mistakenly assumed i had run out of credit ( i had 2 GB data but services were stopped when i cross 1 GB ) – luckily this happened when i had access to wifi to contact customer service. Got resolved in about 2 hours so that was good.
2. Data did not work in Bosnia. Now i am not sure if, even if its a global sim, whether one needs to give the list of countries travelling to. I had only listed Serbia and Montenegro and Bosnia was an impulsive plan. Or maybe Bosnia isnt a place many people go to and hence data service isnt there.
Services Tsim –
Thank you for your detailed review and understanding. We confirm that this card does not have Data coverage in Bosnia. The list of countries in which Data works is listed under section “Data Slabs” in this product page.
hetal.asher (verified owner) –
I had purchased 2 lifetime validity global sim cards, and used them in Europe this year. Both cards worked fantastically well in Germany and Croatia.
Call quality was very good, and data connections speed was also remarkable.
Very good product. Would recommend to buy.
Services Tsim –
Thank you for your detailed review and for confirming the countries in which it worked.
sona shah (verified owner) –
very helpful, could stay in contact , great connectivity and range at this rate . thanks .
Services Tsim –
Thank you for your review.
Sameet Hirani (verified owner) –
Very nice.. worth it..Go for it..??
Services Tsim –
Thank you for the review
Tejas Shroff (verified owner) –
Excellent Sim – works well in all the countries that I visited over three weeks – UK, Ireland, Switzerland and France. Strongly recommend TSIM for all traveller’s.
Services Tsim –
Thank you for the review
Tejas Shroff (verified owner) –
The Sim card worked really well during my trip to UK, Ireland and Switzerland and France. Did not face any issue during the three weeks that I used the Sim. Am happy that I got the Sim from TSIM.
Services Tsim –
Thank you for the kind words
Ajay (verified owner) –
I used this card for my UK and Europe tour for nearly a month and found the service excellent from day one.
Services Tsim –
Thank you for your kind words and review.
SHIRISH BAGAL (verified owner) –
I have been using the TSIM lifetime validity card for some time and i am quite happy with the performance. It is a pain to get the data services started at the new location and proper instructions are not available on the website. Wish this could be improved.
Services Tsim –
Thanks for the review. We shall try & ensure detailed instructions for data setup are available to clients.
Varun (verified owner) –
Good superb network in France . Very good & prompt service . Only data consumption is a bit faster than expected .
Services Tsim –
Thanks for your review. Data speeds abroad are much faster than what is available in India & hence you may find that data consumption is higher than what is expected in India.
Noshir Bativala (verified owner) –
I had uesd this Sim in Russia and had no problems was working fine
Services Tsim –
Thank you for your kind words and review.
Kalaimani RAMASAMY (verified owner) –
Excellent Sim card. Worked fine for data and calling. All went well and it was handy for visiting few gulf and European countries. Thanks
Services Tsim –
Thank you for your kind words and for specifying where the card worked.
atanu.maulik (verified owner) –
I have been using TSIM Global card for an year now. Have been to 7 countries across Asia and Europe in that time and the card has performed more and less flawlessly everywhere except Myanmar where I didn’t use it as the rates were pretty bad there. Getting Internet connection soon after your aircraft lands in a country makes one’s life enormously easier. So I recommend this SIM very highly.
Services Tsim –
Thank you for your kind words and detailed review.
Neeraj Khemka (verified owner) –
I used the SIM in Europe in various countries. The data speed in central European countries was very bad and it was impossible to make a call using Whatsapp or even Skype out. Many times, the phone displayed No signal and I had to restart the phone to get signal again.
Services Tsim –
We have followed up with some operators in the countries in which you traveled. It is possible that due to the repeated crossing of borders in a short time span, the phone needed to be restarted repeatedly. We are making changes to our system to rectify this. We are sorry for the inconvenience and thank you for bringing this case to our notice.
Venkatesh (verified owner) –
.Me and my wife just returned from our 28 day vacation to US and Mexico. I purchased lifetime Global sim card and it was very useful to us. The only problem was on the first day when after in setting the sim it did not work and we had to request our daughter to call up customer service and get the sim going.
Services Tsim –
Thank you for your kind words. We are sorry the SIM did not function right away.
B. Modi (verified owner) –
Service and support are very good. Throughout my visit to African region and Middle East region
Services Tsim –
Thank you for your kind words and for confirming the countries in which it worked.
PRAVEENCHANDRA Y T (verified owner) –
I used the Global TSIM first week of March 2018 during my personal tour to Egypt. Throught out Egypt, mobile signal was available. At Cairo Airport, when I switched on the mobile, signal was available. I travelled from Abu Simbel to Oswan to Luxor to Alexndria to Cairo. AT every place, mobile signal was available. The service was very good.
Services Tsim –
Thank you for your kind words and for providing in detail the areas in which it worked.
Senthil T (verified owner) –
I ordered this SIM and instructed to handover to me at Mumbai International Airport on en-route to Tokyo from Chennai. This was handed over to me on time and on COD basis. No hassles and no tension. The SIM worked perfectly during the visit. Hats off to TSIM! Very good connectivity in Japan.
Services Tsim –
Thank you for your kind words and for detailing how you purchased it and the country in which it worked.
Nihal Singh (verified owner) –
I am using it since last 25 days in couple of Australian ports. Very good connectivity.
Able to surf and make call easily without any issue so far.
Is nice and worth to buy.
Services Tsim –
Thank you for your kind words and for detailing the areas in which it worked.
Pratik (verified owner) –
Good
Services Tsim –
Thanks.
ravi0436 (verified owner) –
I have used this SIM for three countries China, Cambodia and Indonesia. I didn’t get any problem related to voice calling, but I was not able to connect internet continuously even after doing APN setting manually.I tried many times APN setting a few time it got connected with internet but most of the time it disappointed me.
Services Tsim –
We apologise for the inability to use data. We are inquiring into the specifics of the case and will get in touch with you via email. Thank you for taking the time to review the product.
Rabindra Nath Patnaik (verified owner) –
I am extremely happy with the performance of this SIM. After using it in Europe, now I am using in USA and Canada. I tried with Xiaomi Redmi 4. That phone is not usable in USA and Canada. The TSim tech guys informed me about this. So I used another phone. The support service was excellent. Thanks.
Services Tsim –
Thank you for your kind words and support.
vinod mal (verified owner) –
excellent card……excellent service…..
Services Tsim –
Thanks for your review.
Sandeep Deshmukh (verified owner) –
Great Sim card… Highly recommended for people traveling abroad… Fantastic experience during my abroad trip…Highlights as follows:-
1. Great service and prompt delivery to begin with.
2. Excellent customer service. Prompt replies to my emails and whatsapp messages. Action on my grievances was also very prompt.
3. Voice call services were flawless in UAE, Brazil, Germany, Austria and France
4. Two issues faced were as follows:-
(a) For activiting data connections, I had to repeatedly select the APN settings as ‘globaldata’ even in the same city… but it was a minor issue in my opinion
(b) Recharge was not automatic. Had to send emails / whats app messages to the customer service dept. It was done manually thereafter.
(c) Account balance cannot be seen automatically. Need to send a query to the customer service dept. However, they respond promptly on sending the query.
OVER ALL, A 5 STAR EXPERIENCE AND HIGHLY RECOMMENDED TO PERSONNEL TRAVELLING ABROAD.
Services Tsim –
Thank you for your detailed review. We are improving our recharge options and should be able to implement the changes very soon. We are investigating why you had to repeatedly enter the APN, and we apologise for the same.
Anjali (verified owner) –
I recently travelled to the USA, for which purpose I purchased a “Refundable Lifetime Global SIM Card”. I have to say I did not face any issues with regard to network drops. I was able to use the SIM throughout my trip without any issues. I might add that I did not however use it for phone calls but more so for data, and did not for minute regret my having purchased it.
No reason for not recommending it to my friends, if they ask for my views on SIM cards on there travels. Keep up the good work!!
Services Tsim –
Thank you for your kind words and review
Jayesh Dhingreja (verified owner) –
The Service was great. No network issues. The calling app also worked pretty well. Will surely recommend the product.
Services Tsim –
Thank you for your kind words and especially the review of our experimental calling app.
Vipul (verified owner) –
This SIM card is just GREAT in terms of ease of getting at home, connectivity, price, and really helped me while I was out of India. Call quality was good, while the data service was also not bad. There is no reason of not recommending this SIM/service while someone is travelling abroad.
Services Tsim –
Thank you for your kind words and review.
Shyam Umarji (verified owner) –
The sim card worked for incoming calls only and outgoing sms only. I was unable to make outgoing calls. I had to send sms to India, where my son contacted TSIM and they made some changes. The outgoing call facility started on the second day of my stay in Egypt.
Services Tsim –
Thank you for your review. We apologise for the trouble you had initially with your card.
Rahul Sinha (verified owner) –
Sim worked nice in USA, but not in Toronto, Canada.
Services Tsim –
Thank you for your review and for taking the trouble to bring this to our notice. We apologise for the trouble you had at Toronto.
Rajmohan Sathyadev (verified owner) –
I regularly used to buy country/region specific sim cards and this time I purchased 2 of those global life time sim cards with prepaid top ups. I used them in China and nowhere I got 3G or 4G. I only got very slow 2G network. I tried all auto/manual network settings. I used with one+5 and Vivo v7plus phones. In one sim card I did not even made one single call and when I tried to call a local number, I got a voice and sms mentioning your credit is over!!! The first thing what I did when I came back to India was to throw those sims in dust bin. I do not recommend those sims. Please buy country specific short time validity sims which really works.
Services Tsim –
We are sorry you have had a poor experience with our Global Card. According to records forwarded to us by our network partners, your SIMs were able to access Data till they ran out of credit on the 2nd and 27th Nov respectively. We are unable to check what speed this Data was accessed at. We agree with your comment that where ever available, country specific SIMs provide better performance.
Praveen (verified owner) –
Excellent service by TSIM. Got it delivered within 24 hours and the network was perfect in all travel zones. Even with single signal bar the call and data package worked perfectly.
Services Tsim –
Thank you for your kind words and review.
Sumeet Man Singh (verified owner) –
It did not inform you about your usage, and the sim suddenly died down on us at a time when we needed it in an emergency. We had to ask someone with data to recharge it. The number to dial ( which I inquired on email)later to tell balance did not work. kept saying incorrect code.So one had no way of knowing that the sim is working or not. In USA it worked in bits and parts. On return to UK, it again worked sporadically at Heathrow, and the data did not automatically reconnect.
Services Tsim –
We are sorry for the trouble you had using our product. We are inquiring into the specifics of your case to see what happened.
Prashanth Bavimane (verified owner) –
I was out in Europe and used your SIM and i must say it was a great experience… i did have trouble initially w/ the APN settings and but it worked well.
Your Customer Service is awesome… always ready to help.
Services Tsim –
Thank you for your kind words and understanding.
Balaji Sampathkumar (verified owner) –
This is a great SIM and really helped me while i was in Bangkok for talking to India.
4G network was pretty smooth as well and the coverage was good.
Call quality was also great and i recommend it to people traveling on business or on holidays.
Services Tsim –
Thank you for your kind words and recommendation.
pulakbhatta (verified owner) –
Had used SIMs of various companies in my earlier travels. However this time I was highly impressed on using the Global card during my recent tour of UK. Very extensive network and fast data that enables navigation through cell. The only suggestion would be for introduction of an automated no. from where to get information on balance and usage. On the whole, highly recommended!
Services Tsim –
Thank you for your kind words and recommendation.
Gurpreet Singh (verified owner) –
I used the Global Lifetime Validity Card in Canada. The service was very good. I could easily connect to India and local Canadian nos. Had no problem at all. In fact my entire balance was not even fully used, the service is so reasonably priced.
Now I am planning to use the same no for my Europe trip.
Thanks Team TSIM for the excellent service.
Dr. Gurpreet Singh
Services Tsim –
Thank you for your kind words and continued support.
Ramesh Iyer (verified owner) –
I have been using it in Korea and Japan. Had initial teething problems with getting connected but was resolved soon and the service is good . I am able to connect to the net and do the whatsapp chat and audio calls without any problem. I am a seafarer and would recommend this card to all my fellow seafarers
Services Tsim –
Thank you for your kind words and recommendation.
Yogeshkumar –
I recently used the SIM card in Paris. The service was excellent. However, the Webcall utility did not work well. The quality of connection was not good most times.
Services Tsim –
Thank you for your kind words and for confirming the city in which it worked. We also thank you for trying out our web call App. We apologise for the trouble you had with it. It is experimental as of now, and we recommend using normal calling via the SIM for all important calls. Your feedback on the App has been forwarded to the developers.
Tushar Jain (verified owner) –
Worked flawlessly in Malaysia. Had a lot of trouble in Japan initially and had to repeated call TSIM agents who were very kind and resolved some backend issue. IN the USA, the coverage was not at all good.
Services Tsim –
Thank you for your review and understanding
Rabindra Nath Patnaik (verified owner) –
Highly appreciated the smooth recharge process. Will love to get notifications when balance falls below 5% of the amount.
Services Tsim –
Thank you for your kind words. Your suggestion has been forwarded to the product development team.
Atanu Maulik (verified owner) –
I used TSIM’s Refundable Lifetime Global SIM Card during my recent travel to France, Germany and Austria. The card got activated immediately upon landing and the data started flowing after I set the APN manually to “globaldata” as per instructions. The sim worked mostly without any issues as I moved from one country to the next. Only thing I needed to do was to restart the phone on entering a new country.
I am very satisfied with TSIM and the service provided and the prices are also quite reasonable. As travel gets very easy one you are connected and apps like Google maps, Translate, etc. start working, I highly recommend getting a sim card before you start your trip.
Services Tsim –
Thank you for your kind words and for confirming the countries in which it worked.
Chiranjit Ojha (verified owner) –
When I bought this sim card I had some doubts whether it would work. But so far I have visited 2 countries and it has seamlessly delivered mobile network and 3g data to me (I had to set up the APN manually for data to work but that’s quite easy and works exactly like the instructions). And the best part is that I still have a lot of call time and data left (I had a good wifi connection in my hotel) that I intend to use a few months later when I travel abroad again to a third country. Had I not gone with this I’d have to buy a prepaid sim card from every individual country which would cost me 3-4 times as much total just till now, and those wouldn’t allow me to make calls to India on the cheap either. I’m glad I went for this product instead.
Services Tsim –
Thank you for your kind words and review.
pratiksha singh (verified owner) –
Amazing and fast service .I got it delivery in a day and fast documentation process. I used this in 5 countries with recharge of 989 for 10 days for my eastern Europe trip. 5 stars for service
Services Tsim –
Thank you for your kind words.
Anurag Goel (verified owner) –
Great SIM, worked well in Canada.
Services Tsim –
Thank you for your kind words and for confirming its functioning in Canada.
Vinay Sinha (verified owner) –
Very poor performance. The global SIM only worked at Hong Kong and some areas of Beijing. At Shanghai, Hangzhou and Xian there was no network at all.
Services Tsim –
We apologise for the trouble you have had. We have made some changes in our network partners to ensure this does not happen again. Thank you for taking the time to bring this to our notice.
R K Gupta –
It was a great purchase. However, the back end team response had been very poor in resolution of the issue. Secondly, you do not get any information on the balance and /or whether it requires top up.
Services Tsim –
We apologise for the responsiveness of our backend team. We are also working to bring better information about topups to the SIM card. Thank you for taking the time to provide feedback.
Sameet Hirani (verified owner) –
Very nice sim..Works all over..Only balance on card needs to be more detailed..A bit confusing..Rest awesome..Must buy..
Services Tsim –
Thank you for your kind words and review.
Shirish Bagal (verified owner) –
I used the card in Germany and USA. The performance was pretty good, and i had no real issues with it. The support team is also very helpful.
Services Tsim –
Thank you for your kind words and review.
Amit Agarwal (verified owner) –
During my trip to Singapore in July 2017, the sim given by Tsim did not work at all. I had to use my Indian roaming number incurring heavy charges.
Services Tsim –
We apologise for the inconvenience caused to you at Singapore. We are looking to see what caused the service issue.
Rajeev Agarwal (verified owner) –
Used the card in Florida, USA & Singapore.
The card worked well including the data.
Only wish there was a easier way to set the apn settings.
The incoming calls perfect.
On outgoings calls sometimes did not get reverse call. On such calls the calls happened by putting # after the number
Services Tsim –
Thank you for your kind words and detailed review.
Rabindra Nath Patnaik (verified owner) –
Fully satisfied with the SIM. I am now in the fifth country in Europe and I have been using T-Sim both for voice calls and data. I rate with 5-Stars.
Services Tsim –
Thank you for your kind words and review.
Prashant Patil (verified owner) –
Gr8 service and good features by Tsim….used it in usa and uk
Value for money !
Services Tsim –
Thank you for your kind words and review.
Irene Malik (verified owner) –
The most reasonably priced internet and voice package that can be bought in India for travel abroad. Worked well in UK, Europe & US. I’m going to stick with TSIM when I travel abroad next.
Services Tsim –
Thank you for your kind words and review.
Rajnish Patel (verified owner) –
Great SIM, recommended to many of friends, connectivity GREAT even from Mont Blanc Switzerland… 5 STAR PRODUCT
just that i could not check balance, because i could not find the details for that..
Services Tsim –
Thank you for your kind words and for confirming where it worked.
Shailesh Malke (verified owner) –
Excellent service. TSIM served my purpose . I was worried about my parents as they were in connected flights . I could reach them when they landed and was able to touch base with them at regular intervals wherever phone was reachable.
Services Tsim –
Thank you for your kind words. We are glad our SIM card served its purpose.
Nilanjan Dev (verified owner) –
I am super happy with the service. I went to South Africa, used the Refundable Lifetime Global SIM Card for 12days. Excellent connectivity, never faced any problem anywhere. Would strongly recommend this sim to all.
Services Tsim –
Thank you for your kind words and recommendation.
PRITESH P SHAH (verified owner) –
i am going Europe all city perfect coverage really nice coverage
Services Tsim –
Thank you for your kind words.
Dr A A BAGMAR (verified owner) –
I used this card
Found very useful
Very economical
Never had Network problem
Services Tsim –
Thank you for your kind words.
imran hodekar –
Very very useful ..I am working in marchant navy travelling around the world this card is working perfect in all countries.. Highly recommend.
Services Tsim –
Thank you for your kind words and recommendation.
Rajeev Agarwal (verified owner) –
Excellent card and worked perfectly.
Recommended for all travellers.
Services Tsim –
Thank you for your kind words and review
Venus Jewellers (verified owner) –
Good sim,works well in most of countries
Services Tsim –
Thank you for your kind words.
CANUTE DMELLO (verified owner) –
I have been using TSIM for the past 5-6 Years & have not incurred any problems so far whether I travel UK, Europe or any other destination & best part is I don’t have to change my number….I have & will recommend people to use TSIM for your Business or Leisure Travels.
Services Tsim –
Thank you for your kind words
Saurabh (verified owner) –
This is a great SIM and really helped me while i was in Israel for local as well as talking to India.
Call quality is also great and i recommend it to people traveling on business.
Unfortunately data plan could not get activated as a result local travel through google map was slightly constrained.
Services Tsim –
Thank you for your review and we apologise for the trouble you had with the Data.