- Simple package for either calls, SMS or data or a combination of each.
- Prepaid: No billing shocks!
- There is no rent or monthly minimum usage.
- Lifetime validity on talk time, however phone number might change if it is not used.
- Call forwarding to India mobile or landline when not in use.
- Unused talk time/credit balance refundable for a year.
- We require a copy of your passport.
Voice / SMS Slabs
Countries are divided into slabs as below, giving you fixed number of minutes for each slab. Local calls are those within the same slab.
200 minutes/200 SMS when you are in one of:
Canada, Hong Kong, Israel, Japan, Malaysia, Mexico, Mongolia, Korea (South), Puerto Rico, Singapore, United States of America, Virgin Islands US
100 minutes/100 SMS when you are in one of:
Australia, Bangladesh, Bahamas, Bermuda, Brazil, Brunei Darussalam, Bhutan, Chile, Cambodia, Colombia, Costa Rica, Cyprus, Czech Republic, Germany, Denmark, France, Faroe Islands, Guadeloupe, Greece, French Guiana, Hungary, Indonesia, Ireland, Iceland, Kazakhstan, Kuwait, Laos, Liechtenstein, Martinique, Nigeria, Norway, New Zealand, Pakistan, Peru, Poland, Portugal, Paraguay, Réunion, Romania, Slovakia, Sri Lanka, Sweden, Taiwan, Thailand, United Kingdom, Vietnam
50 minutes/50 SMS when you are in one of:
Afghanistan, Andorra, Angola, Anguilla, Aruba, Argentina, Armenia, Antigua and Barbuda, Austria, Bahrain, Barbados, Belgium, Bulgaria, Bolivia, Botswana, Cayman Islands, China, Croatia, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, Gibraltar, Grenada, Guatemala, Guyana, Honduras, Iran, Iraq, Italy, Jamaica, Jordan,Kenya, Kyrgyzstan, Latvia, Lebanon, Libya, Lithuania, Luxembourg, Macao, Macedonia, Malta, Mauritius, Mexico, Morocco, Mozambique, Nepal, Netherlands, Netherlands Antilles, Panama, Philippines, Qatar, Russian Federation, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and Grenadines, Saudi Arabia, Serbia, Slovenia, Spain, South Africa, Sudan, Swaziland, Switzerland, Tajikistan, Trinidad and Tobago, Turkey, Turks and Caicos Islands, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Venezuela, Virgin Islands UK, Yemen
Exceptions: In Austria, Belgium, Bulgaria, Croatia, Estonia, Finland, Georgia, Gibraltar, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Serbia, Slovenia, Spain, Switzerland, Tajikistan, Ukraine you get 100mins of calls to India
25 minutes/25 SMS when you are in one of:
Albania, Algeria, Azerbaijan, Benin, Bosnia and Herzegovina Burkina Faso, Belarus, Cameroon, Cape Verde, Côte d’Ivoire, Equatorial Guinea, , Fiji, French Polynesia, Gabon, Gambia, Ghana, Guinea-Bissau, Lesotho, Malawi, Mali, Mayotte, Moldova, Monaco, Montenegro, Montserrat, Myanmar, Namibia, New Caledonia, Nicaragua, Niger, Rwanda, Senegal, South Sudan, Syria, Tanzania, Timor-Leste, Uganda, Zambia, Zimbabwe
Exceptions: In Albania, Bosnia and Herzegovina, Fiji, Mayotte & Monaco you get 100mins of calls to India
2GB when you are in one of:
Austria, Denmark, Greece, Hong Kong, Ireland, Italy, Norway, Poland, Sweden, Taiwan, Turkey, United Kingdom
1GB when you are in one of:
Afghanistan, Albania, Australia, Azerbaijan, Belarus, Belgium, Botswana, Bulgaria, Cameroon, Canada, Central African Republic, Congo, Congo (Democratic Republic), Cote D’ivoire, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Gibraltar, Guadeloupe, Guinea, Guinea-Bissau, Hungary, Iceland, Israel, Kazakhstan, Kyrgyzstan, Korea (South), Latvia, Lesotho, Liechtenstein, Liberia, Lithuania, Luxembourg, Macedonia, Malawi, Malta, Mozambique, Myanmar, Netherlands, New Zealand, Niger, Nigeria, Portugal, Puerto Rico, Réunion, Romania, Russian Federation, Rwanda, Senegal, Serbia, Seychelles, Slovakia, Slovenia, Spain, South Africa, Sri Lanka, Swaziland, Switzerland, Tanzania, Uganda, Ukraine, United States of America, Zambia
500MB when you are in one of:
Armenia, Cape Verde, Chile, China, Costa Rica, Dominican Republic, El Salvador, Fiji, Gabon, Guatemala, Honduras, Indonesia, Iran, Japan, Kuwait, Mauritius, Mexico, Montenegro, Mongolia, Malaysia, Nicaragua, Oman, Peru, Philippines, Saudi Arabia, Samoa West, Singapore, Tajikistan, Thailand, Uruguay, Uzbekistan, Vietnam
250MB when you are in one of:
Algeria, Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahrain, Bangladesh, Barbados, Bermuda, Bolivia, Brazil, British Virgin Islands, Brunei Darussalam, Cayman Islands, Cambodia, Chad, Colombia, Dominica, Ecuador, Egypt, Faroe Islands, Gambia, Grenada, Guyana, Guernsey, Haiti, Isle of Man, Jamaica, Jersey, Jordan, Kenya, Laos, Macao, Mauritania, Moldova, Morocco, Nepal, Netherlands Antilles, Oman, Pakistan, Panama, Paraguay, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and Grenadines, Sierra Leone, Tonga, Turks and Caicos Islands, United Arab Emirates
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card into the first SIM card slot
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside coverage countries will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
People anywhere in the world can dial your UK number directly to reach you, for example, +44774132 12345.
Making Calls through Reverse Call
This SIM uses reverse call for outbound calls. When you dial using reverse call, the call disconnects and you receive a return call connecting you with the number you want to speak to.
If you fail to get a call back, redial the number followed by the “#” key.
Making local calls
For the purposes of this card, local calls include calls to any country in the same slab as the country from which you are calling. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.
Emergency Call Number.
Please note Europe emergency call number “112” will NOT work in this card.
Making calls to India
Remember to add the country code when making calls to India. Check that the number begins with +91 before dialing. E.g. to call India number 022 24216344, dial +91 22 24216344
TSIM’s customer service agents can be reached via email at firstname.lastname@example.org or phone +91 22 24216344.
Should you use automatic or manual network selection?
There are two ways of selecting a network. You can either set your handset to use AUTOMATIC Network selection or MANUAL selection. When using automatic selection the handset will look for all networks that it is able to attach to and logs onto the first network it finds. When using manual selection you must manually search through the networks and select a network to attach to. We recommend using automatic network selection. Please refer to your handset manual to check the default settings for your phone.
Setting up call forwarding/divert
To activate call forwarding/call divert, dial *102(phone number in international format)#. You will get a confirmation message on the screen. For eg. *102912224216344#. To deactivate dial *103#
Setting data on your phone
Please ensure Mobile Data & Data Roaming is enabled on your phone. Setup APN (Access Point Name) manually as follows:
Set Access Point Name (APN) in your smartphone to “globaldata” without any username or password
On Android Phones, tap the Menu button / Settings / Mobile networks / Access Point Names / New APN / Set Name & APN as “globaldata” / OK / Save
On iPhone: Tap Settings / General / Network / Cellular Data Network / APN and enter “globaldata”. Leave username & password blank. Tap Network
On iPhone6 & above:
a. While connected to WiFi, open Safari and goto: m.apnchanger.org
b. Select Manual
c. Enter “globaldata” in APN Name (small letters & no spaces) and click install.
d. If asked for a PIN enter your iPhone 4 digit unlocking PIN
e. Approve the installation of the unsigned profile.
On some iPhone devices you will need to remove the existing current Profile (found in Settings-> General -> Profile -> Existing Profile -> Remove) before installing the Globaldata APN.
On Windows Phone: Go to Apps list / Settings / Mobile Network / Add Internet APN / Set APN as “globaldata” / Save
Checking your Balance
You will periodically get automatic balance messages on your phone. Another way to get balance information is to dial +163 162 10 001 from your phone and disconnect after a few rings. The call will not be answered and you will not be charged for that call. You will later receive an SMS with balance information.
Use this link to instantly add credit to this card. This link requires you to know either the SIM serial number (printed on the SIM) or the SIM phone number. If you are sure of neither, it is best to use the drop down under “New Card or Refill?” and choose Refill. Our helpdesk will trace out your earlier TSIM phone number and if necessary verify it with you before crediting the card.
You are eligible for a refund on unused talktime/data with usage rounded to the next slab. I.e. If you use 2.8GB after subscribing to a 6GB SIM card, your usage will be taken to be 4GB, and you will get refund on the difference between the price of a 4GB and 6GB card. This refund is available for 12 months after payment.