Refundable Lifetime Global SIM Card

Rated 4.38 out of 5 based on 78 customer ratings
(78 customer reviews)

989.007,489.00

Order worth Rs1,300 to be eligible for free shipping option AND a free gift!

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TSIM’s World Wide SIM card lets you roam the world with a single UK number. Local calls, calls to India, Incoming, SMS & 3G/4G Data are included in one flexible package. Outgoing is by direct dial in most European countries and reverse call in others. These lifetime validity permanumber SIMs are perfect for frequent travelers.
  • 165 countries in one SIM!
  • Incoming calls, Local calls, calls to India, SMS and 3G/4G Data in one package
  • Prepaid with Lifetime Validity.
  • Call forwarding to your India number when not traveling!
  • Refundable – pay only for what you use!
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Express shipping: Order before 5PM to get this by 11AM tomorrow. (In most cities. Weekdays only.)

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Description

For intermittent world wide travel use our Lifetime Validity Global SIM card. It includes incoming calls, local calls, calls to India, SMS, 3G/4G Data in one simple package. Lifetime validity allows you to have the same number each time you travel.
  • Simple package for either calls, SMS or data or a combination of each.
  • Prepaid: No billing shocks!
  • There is no rent or monthly minimum usage.
  • Lifetime validity on talk time, however phone number might change if it is not used.
  • Call forwarding to India mobile or landline when not in use.
  • Unused talk time/credit balance refundable for a year.
  • We require a copy of your passport.

Voice / SMS Slabs

Countries are divided into slabs as below, giving you fixed number of minutes for each slab. Local calls are those within the same slab.

100 minutes/100 SMS when you are in one of:

Australia, Bermuda, Brazil, Brunei Darussalam, Cambodia, Canada, Chile, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, France, French Guiana, Germany, Greece, Guadeloupe, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Japan, South Korea, Kuwait, Luxembourg, Malaysia, Malta, Martinique, Mayotte, Mexico, Mongolia, Namibia,  New Zealand, Nigeria, Norway, Paraguay, Peru, Puerto Rico, Réunion, Romania, Singapore, Slovakia, South Africa, Spain, Sweden, Thailand, United Kingdom, United States, Uzbekistan, Venezuela, Vietnam, U.S. Virgin Islands

50 minutes/50 SMS when you are in one of:

Albania, Andorra, Argentina, Armenia, Austria, Bahrain, Bangladesh, Belgium, Botswana, Bulgaria, China, Croatia, Dominican Republic, Egypt, El Salvador, Estonia, Faroe Islands, Fiji, Finland, Georgia, Ghana, Gibraltar, Guatemala, Guyana, Italy, Kazakhstan, Kenya, Kosovo, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liechtenstein, Lithuania, Macao, Macedonia, Mauritius, Moldova, Montenegro, Morocco, Netherlands,  Netherlands Antilles, Northern Cyprus, Panama, Philippines, Poland, Portugal, Qatar, Russian Federation, Saudi Arabia, Serbia, Slovenia, Sri Lanka, Swaziland, Switzerland, Syrian Arab Republic, Taiwan, Tajikistan, Turkey, Ukraine, United Arab Emirates, Uruguay, Yemen

Exceptions: In Albania, Armenia, Austria, Belgium, Bulgaria, Croatia, Estonia, Finland, Georgia, Ghana, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Macedonia, Montenegro, Netherlands, Poland, Portugal, Russian Federation, Serbia, Slovenia, Switzerland, Tajikistan, Turkey & Ukraine you  get  100mins of calls to India

25 minutes/25 SMS when you are in one of:

Afghanistan, Algeria, Anguilla, Antigua, Antigua and Barbuda, Aruba, Azerbaijan, Barbados, Belarus, Benin, Bolivia, Bosnia, Burkina Faso, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Congo, Congo DR, Côte d’Ivoire, Dominica, Ecuador, French Polynesia, Gabon, Grenada, Guinea, Haiti, Honduras, Iraq, Jamaica, Jordan, Liberia, Libya, Mali, Malawi, Monaco, Montserrat, Mozambique, Myanmar, Nepal, Nicaragua, Niger, Oman, Pakistan, Occupied Palestinian Territory , Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent, Senegal, South Sudan, Suriname, Tanzania, Togo, Trinidad and Tobago, Turks and Caicos Islands, Uganda, Virgin Islands (British), Zambia, Zimbabwe

Data Slabs

1GB when you are in one of:

Albania, Armenia, Australia, Austria, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Ghana, Greece, Guadeloupe, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Kazakhstan, South Korea, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia (Yugoslav), Malta, Mexico, Netherlands, New Zealand, Norway, Papua New Guinea, Poland, Portugal, Réunion, Romania, Russian Federation, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Ukraine, United Kingdom

500MB when you are in one of:

Anguilla, Antigua, Barbados, Brazil, British Virgin Islands, Canada, China, Chile, Colombia, Fiji, Gibraltar, Grenada,  Guatemala, Indonesia, Kuwait, Moldova, Montenegro, Netherlands Antilles, Paraguay, Saint Kitts and Nevis, Saint Vincent, Saudi Arabia, Tonga, United States, Uruguay, Vanuatu, Vietnam

250MB when you are in one of:

Antigua and Barbuda, Argentina, Aruba, Azerbaijan, Bahrain, Bangladesh, Cambodia, Cayman Islands, Costa Rica, Dominican Republic, Ecuador, Egypt, El Salvador, Honduras, Jamaica, Japan, Jordan, Lesotho, Malaysia, Montserrat, Pakistan, Panama, Peru, Philippines, Puerto Rico, Sri Lanka, Turks & Caicos Islands, Uzbekistan, Venezuela

125MB when you are in one of:

Botswana, Brunei Darussalam, Côte d’Ivoire, Dominica, Macao, Morocco, Nicaragua, Nigeria, Oman, Saint Lucia, Tanzania, Uganda, United Arab Emirates, Yemen, Zambia

Using the SIM Card

Using the SIM Card for the first time
  1. Power off your phone
  2. Insert your new SIM card
  3. Power on your phone
  4. Your phone should connect on a GSM/WCDMA/LTE network.

Please also note, using this SIM card to surf Internet or make calls outside coverage countries will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.

Receiving calls

People anywhere in the world can dial your UK number directly to reach you, for example, +44774132 12345.

Making Calls through Reverse Call

This SIM uses reverse call for outbound calls. When you dial using reverse call, the call disconnects and you receive a return call connecting you with the number you want to speak to.

If you fail to get a call back, redial the number followed by the “#” key.

Making local calls

For the purposes of this card, local calls include calls to any country in the same slab as the country from which you are calling. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.

Emergency Call Number.

Please note Europe emergency call number “112” will NOT work in this card.

Making calls to India

Remember to add the country code when making calls to India. Check that the number begins with +91 before dialing. E.g. to call India number 022 24216344, dial +91 22 24216344

Helpdesk

TSIM’s customer service agents can be reached via email at services@tsim.in or phone +91 22 24216344.

Should you use automatic or manual network selection?

There are two ways of selecting a network. You can either set your handset to use AUTOMATIC Network selection or MANUAL selection. When using automatic selection the handset will look for all networks that it is able to attach to and logs onto the first network it finds. When using manual selection you must manually search through the networks and select a network to attach to. We recommend using automatic network selection. Please refer to your handset manual to check the default settings for your phone.

Setting up call forwarding/divert

To activate call forwarding/call divert, dial *102(phone number in international format)#. You will get a confirmation message on the screen. For eg. *102912224216344#. To deactivate dial *103#

Setting data on your phone

Please ensure Mobile Data & Data Roaming is enabled on your phone. Setup APN (Access Point Name) manually as follows:

Set Access Point Name (APN) in your smartphone to “globaldata” without any username or password

On Android Phones, tap the Menu button  /  Settings / Mobile networks  / Access Point Names / New APN / Set APN as “globaldata” / OK / Save
On iPhone: Tap Settings / General / Network / Cellular Data Network / APN and enter “globaldata”. Leave username & password blank.  Tap Network
On iPhone6 & above:
a. While connected to WiFi, open Safari and goto: m.apnchanger.org
b. Select Manual
c. Enter “globaldata” in APN Name (small letters & no spaces) and click install.
d. If asked for a PIN enter your iPhone 4 digit unlocking PIN
e. Approve the installation of the unsigned profile.
On some iPhone devices you will need to remove the existing current Profile (found in Settings-> General -> Profile -> Existing Profile -> Remove) before installing the Globaldata APN.
On Windows Phone: Go to Apps list / Settings / Mobile Network / Add Internet APN / Set APN as “globaldata” / Save

Checking your Balance

You will periodically get automatic balance messages on your phone. Another way to get balance information is to dial +163 162 10 001 from your phone and disconnect after a few rings. The call will not be answered and you will not be charged for that call. You will later receive an SMS with balance information.

Online Refill

Use this link to instantly add credit to this card.

Refund Policy

You are eligible for a refund on unused talktime/data with usage rounded to the next slab. I.e. If you use 2.8GB after subscribing to a 5GB SIM card, your usage will be taken to be 3GB, and you will get refund on the difference between the price of a 3GB and 5GB card.

Additional information

Weight 0.1 kg
Minutes

100 Incoming Minutes/100 Local Minutes/100 India Minutes/100 SMS or 1GB Data, 200 Incoming Minutes/200 Local Minutes/200 India Minutes/200 SMS or 2GB Data, 300 Incoming Minutes/300 Local Minutes/300 India Minutes/300 SMS or 3GB Data, 400 Incoming minutes/400 Local Minutes/400 India Minutes/400 SMS or 4GB Data, 500 Incoming Minutes/500 Local Minutes/500 India Minutes/500 SMS or 5GB Data, 600 Incoming Minutes/600 Local Minutes/600 India Minutes/600 SMS or 6GB Data, 700 Incoming Minutes/700 Local Minutes/700 India Minutes/700 SMS or 7GB Data, 800 Incoming Minutes/800 Local Minutes/800 India Minutes/800 SMS or 8GB Data, 900 Incoming Minutes/900 Local Minutes/900 India Minutes/900 SMS or 9GB Data, 1000 Incoming Minutes/1000 Local Minutes/1000 India Minutes/1000 SMS or 10GB Data

New Card or Refill?

New, Refill

78 reviews for Refundable Lifetime Global SIM Card

  1. Rated 4 out of 5

    Saurabh (verified owner)

    This is a great SIM and really helped me while i was in Israel for local as well as talking to India.

    Call quality is also great and i recommend it to people traveling on business.

    Unfortunately data plan could not get activated as a result local travel through google map was slightly constrained.

    • Services Tsim

      Thank you for your review and we apologise for the trouble you had with the Data.

  2. Rated 5 out of 5

    CANUTE DMELLO (verified owner)

    I have been using TSIM for the past 5-6 Years & have not incurred any problems so far whether I travel UK, Europe or any other destination & best part is I don’t have to change my number….I have & will recommend people to use TSIM for your Business or Leisure Travels.

    • Services Tsim

      Thank you for your kind words

  3. Rated 4 out of 5

    Venus Jewellers (verified owner)

    Good sim,works well in most of countries

    • Services Tsim

      Thank you for your kind words.

  4. Rated 5 out of 5

    Rajeev Agarwal (verified owner)

    Excellent card and worked perfectly.
    Recommended for all travellers.

    • Services Tsim

      Thank you for your kind words and review

  5. Rated 5 out of 5

    imran hodekar

    Very very useful ..I am working in marchant navy travelling around the world this card is working perfect in all countries.. Highly recommend.

    • Services Tsim

      Thank you for your kind words and recommendation.

  6. Rated 5 out of 5

    Dr A A BAGMAR (verified owner)

    I used this card
    Found very useful
    Very economical
    Never had Network problem

    • Services Tsim

      Thank you for your kind words.

  7. Rated 5 out of 5

    PRITESH P SHAH (verified owner)

    i am going Europe all city perfect coverage really nice coverage

    • Services Tsim

      Thank you for your kind words.

  8. Rated 5 out of 5

    Nilanjan Dev (verified owner)

    I am super happy with the service. I went to South Africa, used the Refundable Lifetime Global SIM Card for 12days. Excellent connectivity, never faced any problem anywhere. Would strongly recommend this sim to all.

    • Services Tsim

      Thank you for your kind words and recommendation.

  9. Rated 5 out of 5

    Shailesh Malke (verified owner)

    Excellent service. TSIM served my purpose . I was worried about my parents as they were in connected flights . I could reach them when they landed and was able to touch base with them at regular intervals wherever phone was reachable.

    • Services Tsim

      Thank you for your kind words. We are glad our SIM card served its purpose.

  10. Rated 5 out of 5

    Rajnish Patel (verified owner)

    Great SIM, recommended to many of friends, connectivity GREAT even from Mont Blanc Switzerland… 5 STAR PRODUCT

    just that i could not check balance, because i could not find the details for that..

    • Services Tsim

      Thank you for your kind words and for confirming where it worked.

  11. Rated 4 out of 5

    Irene Malik (verified owner)

    The most reasonably priced internet and voice package that can be bought in India for travel abroad. Worked well in UK, Europe & US. I’m going to stick with TSIM when I travel abroad next.

    • Services Tsim

      Thank you for your kind words and review.

  12. Rated 5 out of 5

    Prashant Patil (verified owner)

    Gr8 service and good features by Tsim….used it in usa and uk
    Value for money !

    • Services Tsim

      Thank you for your kind words and review.

  13. Rated 5 out of 5

    Rabindra Nath Patnaik (verified owner)

    Fully satisfied with the SIM. I am now in the fifth country in Europe and I have been using T-Sim both for voice calls and data. I rate with 5-Stars.

    • Services Tsim

      Thank you for your kind words and review.

  14. Rated 5 out of 5

    Rajeev Agarwal (verified owner)

    Used the card in Florida, USA & Singapore.
    The card worked well including the data.
    Only wish there was a easier way to set the apn settings.
    The incoming calls perfect.
    On outgoings calls sometimes did not get reverse call. On such calls the calls happened by putting # after the number

    • Services Tsim

      Thank you for your kind words and detailed review.

  15. Rated 1 out of 5

    Amit Agarwal (verified owner)

    During my trip to Singapore in July 2017, the sim given by Tsim did not work at all. I had to use my Indian roaming number incurring heavy charges.

    • Services Tsim

      We apologise for the inconvenience caused to you at Singapore. We are looking to see what caused the service issue.

  16. Rated 4 out of 5

    Shirish Bagal (verified owner)

    I used the card in Germany and USA. The performance was pretty good, and i had no real issues with it. The support team is also very helpful.

    • Services Tsim

      Thank you for your kind words and review.

  17. Rated 5 out of 5

    Sameet Hirani (verified owner)

    Very nice sim..Works all over..Only balance on card needs to be more detailed..A bit confusing..Rest awesome..Must buy..

    • Services Tsim

      Thank you for your kind words and review.

  18. Rated 4 out of 5

    R K Gupta

    It was a great purchase. However, the back end team response had been very poor in resolution of the issue. Secondly, you do not get any information on the balance and /or whether it requires top up.

    • Services Tsim

      We apologise for the responsiveness of our backend team. We are also working to bring better information about topups to the SIM card. Thank you for taking the time to provide feedback.

  19. Rated 1 out of 5

    Vinay Sinha (verified owner)

    Very poor performance. The global SIM only worked at Hong Kong and some areas of Beijing. At Shanghai, Hangzhou and Xian there was no network at all.

    • Services Tsim

      We apologise for the trouble you have had. We have made some changes in our network partners to ensure this does not happen again. Thank you for taking the time to bring this to our notice.

  20. Rated 5 out of 5

    Anurag Goel (verified owner)

    Great SIM, worked well in Canada.

    • Services Tsim

      Thank you for your kind words and for confirming its functioning in Canada.

  21. Rated 5 out of 5

    pratiksha singh (verified owner)

    Amazing and fast service .I got it delivery in a day and fast documentation process. I used this in 5 countries with recharge of 989 for 10 days for my eastern Europe trip. 5 stars for service

    • Services Tsim

      Thank you for your kind words.

  22. Rated 4 out of 5

    Chiranjit Ojha (verified owner)

    When I bought this sim card I had some doubts whether it would work. But so far I have visited 2 countries and it has seamlessly delivered mobile network and 3g data to me (I had to set up the APN manually for data to work but that’s quite easy and works exactly like the instructions). And the best part is that I still have a lot of call time and data left (I had a good wifi connection in my hotel) that I intend to use a few months later when I travel abroad again to a third country. Had I not gone with this I’d have to buy a prepaid sim card from every individual country which would cost me 3-4 times as much total just till now, and those wouldn’t allow me to make calls to India on the cheap either. I’m glad I went for this product instead.

    • Services Tsim

      Thank you for your kind words and review.

  23. Rated 5 out of 5

    Atanu Maulik (verified owner)

    I used TSIM’s Refundable Lifetime Global SIM Card during my recent travel to France, Germany and Austria. The card got activated immediately upon landing and the data started flowing after I set the APN manually to “globaldata” as per instructions. The sim worked mostly without any issues as I moved from one country to the next. Only thing I needed to do was to restart the phone on entering a new country.

    I am very satisfied with TSIM and the service provided and the prices are also quite reasonable. As travel gets very easy one you are connected and apps like Google maps, Translate, etc. start working, I highly recommend getting a sim card before you start your trip.

    • Services Tsim

      Thank you for your kind words and for confirming the countries in which it worked.

  24. Rated 5 out of 5

    Rabindra Nath Patnaik (verified owner)

    Highly appreciated the smooth recharge process. Will love to get notifications when balance falls below 5% of the amount.

    • Services Tsim

      Thank you for your kind words. Your suggestion has been forwarded to the product development team.

  25. Rated 3 out of 5

    Tushar Jain (verified owner)

    Worked flawlessly in Malaysia. Had a lot of trouble in Japan initially and had to repeated call TSIM agents who were very kind and resolved some backend issue. IN the USA, the coverage was not at all good.

    • Services Tsim

      Thank you for your review and understanding

  26. Rated 5 out of 5

    Yogeshkumar

    I recently used the SIM card in Paris. The service was excellent. However, the Webcall utility did not work well. The quality of connection was not good most times.

    • Services Tsim

      Thank you for your kind words and for confirming the city in which it worked. We also thank you for trying out our web call App. We apologise for the trouble you had with it. It is experimental as of now, and we recommend using normal calling via the SIM for all important calls. Your feedback on the App has been forwarded to the developers.

  27. Rated 5 out of 5

    Ramesh Iyer (verified owner)

    I have been using it in Korea and Japan. Had initial teething problems with getting connected but was resolved soon and the service is good . I am able to connect to the net and do the whatsapp chat and audio calls without any problem. I am a seafarer and would recommend this card to all my fellow seafarers

    • Services Tsim

      Thank you for your kind words and recommendation.

  28. Rated 5 out of 5

    Gurpreet Singh (verified owner)

    I used the Global Lifetime Validity Card in Canada. The service was very good. I could easily connect to India and local Canadian nos. Had no problem at all. In fact my entire balance was not even fully used, the service is so reasonably priced.
    Now I am planning to use the same no for my Europe trip.
    Thanks Team TSIM for the excellent service.
    Dr. Gurpreet Singh

    • Services Tsim

      Thank you for your kind words and continued support.

  29. Rated 5 out of 5

    pulakbhatta (verified owner)

    Had used SIMs of various companies in my earlier travels. However this time I was highly impressed on using the Global card during my recent tour of UK. Very extensive network and fast data that enables navigation through cell. The only suggestion would be for introduction of an automated no. from where to get information on balance and usage. On the whole, highly recommended!

    • Services Tsim

      Thank you for your kind words and recommendation.

  30. Rated 5 out of 5

    Balaji Sampathkumar (verified owner)

    This is a great SIM and really helped me while i was in Bangkok for talking to India.

    4G network was pretty smooth as well and the coverage was good.

    Call quality was also great and i recommend it to people traveling on business or on holidays.

    • Services Tsim

      Thank you for your kind words and recommendation.

  31. Rated 5 out of 5

    Prashanth Bavimane (verified owner)

    I was out in Europe and used your SIM and i must say it was a great experience… i did have trouble initially w/ the APN settings and but it worked well.
    Your Customer Service is awesome… always ready to help.

    • Services Tsim

      Thank you for your kind words and understanding.

  32. Rated 3 out of 5

    Sumeet Man Singh (verified owner)

    It did not inform you about your usage, and the sim suddenly died down on us at a time when we needed it in an emergency. We had to ask someone with data to recharge it. The number to dial ( which I inquired on email)later to tell balance did not work. kept saying incorrect code.So one had no way of knowing that the sim is working or not. In USA it worked in bits and parts. On return to UK, it again worked sporadically at Heathrow, and the data did not automatically reconnect.

    • Services Tsim

      We are sorry for the trouble you had using our product. We are inquiring into the specifics of your case to see what happened.

  33. Rated 5 out of 5

    Praveen (verified owner)

    Excellent service by TSIM. Got it delivered within 24 hours and the network was perfect in all travel zones. Even with single signal bar the call and data package worked perfectly.

    • Services Tsim

      Thank you for your kind words and review.

  34. Rated 1 out of 5

    Rajmohan Sathyadev (verified owner)

    I regularly used to buy country/region specific sim cards and this time I purchased 2 of those global life time sim cards with prepaid top ups. I used them in China and nowhere I got 3G or 4G. I only got very slow 2G network. I tried all auto/manual network settings. I used with one+5 and Vivo v7plus phones. In one sim card I did not even made one single call and when I tried to call a local number, I got a voice and sms mentioning your credit is over!!! The first thing what I did when I came back to India was to throw those sims in dust bin. I do not recommend those sims. Please buy country specific short time validity sims which really works.

    • Services Tsim

      We are sorry you have had a poor experience with our Global Card. According to records forwarded to us by our network partners, your SIMs were able to access Data till they ran out of credit on the 2nd and 27th Nov respectively. We are unable to check what speed this Data was accessed at. We agree with your comment that where ever available, country specific SIMs provide better performance.

  35. Rated 5 out of 5

    Rahul Sinha (verified owner)

    Sim worked nice in USA, but not in Toronto, Canada.

    • Services Tsim

      Thank you for your review and for taking the trouble to bring this to our notice. We apologise for the trouble you had at Toronto.

  36. Rated 3 out of 5

    Shyam Umarji (verified owner)

    The sim card worked for incoming calls only and outgoing sms only. I was unable to make outgoing calls. I had to send sms to India, where my son contacted TSIM and they made some changes. The outgoing call facility started on the second day of my stay in Egypt.

    • Services Tsim

      Thank you for your review. We apologise for the trouble you had initially with your card.

  37. Rated 5 out of 5

    Vipul (verified owner)

    This SIM card is just GREAT in terms of ease of getting at home, connectivity, price, and really helped me while I was out of India. Call quality was good, while the data service was also not bad. There is no reason of not recommending this SIM/service while someone is travelling abroad.

    • Services Tsim

      Thank you for your kind words and review.

  38. Rated 5 out of 5

    Jayesh Dhingreja (verified owner)

    The Service was great. No network issues. The calling app also worked pretty well. Will surely recommend the product.

    • Services Tsim

      Thank you for your kind words and especially the review of our experimental calling app.

  39. Rated 4 out of 5

    Anjali (verified owner)

    I recently travelled to the USA, for which purpose I purchased a “Refundable Lifetime Global SIM Card”. I have to say I did not face any issues with regard to network drops. I was able to use the SIM throughout my trip without any issues. I might add that I did not however use it for phone calls but more so for data, and did not for minute regret my having purchased it.

    No reason for not recommending it to my friends, if they ask for my views on SIM cards on there travels. Keep up the good work!!

    • Services Tsim

      Thank you for your kind words and review

  40. Rated 5 out of 5

    Sandeep Deshmukh (verified owner)

    Great Sim card… Highly recommended for people traveling abroad… Fantastic experience during my abroad trip…Highlights as follows:-

    1. Great service and prompt delivery to begin with.

    2. Excellent customer service. Prompt replies to my emails and whatsapp messages. Action on my grievances was also very prompt.

    3. Voice call services were flawless in UAE, Brazil, Germany, Austria and France

    4. Two issues faced were as follows:-
    (a) For activiting data connections, I had to repeatedly select the APN settings as ‘globaldata’ even in the same city… but it was a minor issue in my opinion
    (b) Recharge was not automatic. Had to send emails / whats app messages to the customer service dept. It was done manually thereafter.
    (c) Account balance cannot be seen automatically. Need to send a query to the customer service dept. However, they respond promptly on sending the query.

    OVER ALL, A 5 STAR EXPERIENCE AND HIGHLY RECOMMENDED TO PERSONNEL TRAVELLING ABROAD.

    • Services Tsim

      Thank you for your detailed review. We are improving our recharge options and should be able to implement the changes very soon. We are investigating why you had to repeatedly enter the APN, and we apologise for the same.

  41. Rated 5 out of 5

    vinod mal (verified owner)

    excellent card……excellent service…..

    • Services Tsim

      Thanks for your review.

  42. Rated 5 out of 5

    Rabindra Nath Patnaik (verified owner)

    I am extremely happy with the performance of this SIM. After using it in Europe, now I am using in USA and Canada. I tried with Xiaomi Redmi 4. That phone is not usable in USA and Canada. The TSim tech guys informed me about this. So I used another phone. The support service was excellent. Thanks.

    • Services Tsim

      Thank you for your kind words and support.

  43. Rated 3 out of 5

    ravi0436 (verified owner)

    I have used this SIM for three countries China, Cambodia and Indonesia. I didn’t get any problem related to voice calling, but I was not able to connect internet continuously even after doing APN setting manually.I tried many times APN setting a few time it got connected with internet but most of the time it disappointed me.

    • Services Tsim

      We apologise for the inability to use data. We are inquiring into the specifics of the case and will get in touch with you via email. Thank you for taking the time to review the product.

  44. Rated 5 out of 5

    Pratik (verified owner)

    Good

    • Services Tsim

      Thanks.

  45. Rated 5 out of 5

    Nihal Singh (verified owner)

    I am using it since last 25 days in couple of Australian ports. Very good connectivity.
    Able to surf and make call easily without any issue so far.
    Is nice and worth to buy.

    • Services Tsim

      Thank you for your kind words and for detailing the areas in which it worked.

  46. Rated 5 out of 5

    Senthil T (verified owner)

    I ordered this SIM and instructed to handover to me at Mumbai International Airport on en-route to Tokyo from Chennai. This was handed over to me on time and on COD basis. No hassles and no tension. The SIM worked perfectly during the visit. Hats off to TSIM! Very good connectivity in Japan.

    • Services Tsim

      Thank you for your kind words and for detailing how you purchased it and the country in which it worked.

  47. Rated 5 out of 5

    PRAVEENCHANDRA Y T (verified owner)

    I used the Global TSIM first week of March 2018 during my personal tour to Egypt. Throught out Egypt, mobile signal was available. At Cairo Airport, when I switched on the mobile, signal was available. I travelled from Abu Simbel to Oswan to Luxor to Alexndria to Cairo. AT every place, mobile signal was available. The service was very good.

    • Services Tsim

      Thank you for your kind words and for providing in detail the areas in which it worked.

  48. Rated 4 out of 5

    B. Modi (verified owner)

    Service and support are very good. Throughout my visit to African region and Middle East region

    • Services Tsim

      Thank you for your kind words and for confirming the countries in which it worked.

  49. Rated 5 out of 5

    Venkatesh (verified owner)

    .Me and my wife just returned from our 28 day vacation to US and Mexico. I purchased lifetime Global sim card and it was very useful to us. The only problem was on the first day when after in setting the sim it did not work and we had to request our daughter to call up customer service and get the sim going.

    • Services Tsim

      Thank you for your kind words. We are sorry the SIM did not function right away.

  50. Rated 3 out of 5

    Neeraj Khemka (verified owner)

    I used the SIM in Europe in various countries. The data speed in central European countries was very bad and it was impossible to make a call using Whatsapp or even Skype out. Many times, the phone displayed No signal and I had to restart the phone to get signal again.

    • Services Tsim

      We have followed up with some operators in the countries in which you traveled. It is possible that due to the repeated crossing of borders in a short time span, the phone needed to be restarted repeatedly. We are making changes to our system to rectify this. We are sorry for the inconvenience and thank you for bringing this case to our notice.

  51. Rated 5 out of 5

    atanu.maulik (verified owner)

    I have been using TSIM Global card for an year now. Have been to 7 countries across Asia and Europe in that time and the card has performed more and less flawlessly everywhere except Myanmar where I didn’t use it as the rates were pretty bad there. Getting Internet connection soon after your aircraft lands in a country makes one’s life enormously easier. So I recommend this SIM very highly.

    • Services Tsim

      Thank you for your kind words and detailed review.

  52. Rated 5 out of 5

    Kalaimani RAMASAMY (verified owner)

    Excellent Sim card. Worked fine for data and calling. All went well and it was handy for visiting few gulf and European countries. Thanks

    • Services Tsim

      Thank you for your kind words and for specifying where the card worked.

  53. Rated 5 out of 5

    Noshir Bativala (verified owner)

    I had uesd this Sim in Russia and had no problems was working fine

    • Services Tsim

      Thank you for your kind words and review.

  54. Rated 4 out of 5

    Varun (verified owner)

    Good superb network in France . Very good & prompt service . Only data consumption is a bit faster than expected .

    • Services Tsim

      Thanks for your review. Data speeds abroad are much faster than what is available in India & hence you may find that data consumption is higher than what is expected in India.

  55. Rated 4 out of 5

    SHIRISH BAGAL (verified owner)

    I have been using the TSIM lifetime validity card for some time and i am quite happy with the performance. It is a pain to get the data services started at the new location and proper instructions are not available on the website. Wish this could be improved.

    • Services Tsim

      Thanks for the review. We shall try & ensure detailed instructions for data setup are available to clients.

  56. Rated 5 out of 5

    Ajay (verified owner)

    I used this card for my UK and Europe tour for nearly a month and found the service excellent from day one.

    • Services Tsim

      Thank you for your kind words and review.

  57. Rated 5 out of 5

    Tejas Shroff (verified owner)

    The Sim card worked really well during my trip to UK, Ireland and Switzerland and France. Did not face any issue during the three weeks that I used the Sim. Am happy that I got the Sim from TSIM.

    • Services Tsim

      Thank you for the kind words

  58. Rated 5 out of 5

    Tejas Shroff (verified owner)

    Excellent Sim – works well in all the countries that I visited over three weeks – UK, Ireland, Switzerland and France. Strongly recommend TSIM for all traveller’s.

    • Services Tsim

      Thank you for the review

  59. Rated 5 out of 5

    Sameet Hirani (verified owner)

    Very nice.. worth it..Go for it..👌👌

    • Services Tsim

      Thank you for the review

  60. Rated 4 out of 5

    sona shah (verified owner)

    very helpful, could stay in contact , great connectivity and range at this rate . thanks .

    • Services Tsim

      Thank you for your review.

  61. Rated 5 out of 5

    hetal.asher (verified owner)

    I had purchased 2 lifetime validity global sim cards, and used them in Europe this year. Both cards worked fantastically well in Germany and Croatia.

    Call quality was very good, and data connections speed was also remarkable.

    Very good product. Would recommend to buy.

    • Services Tsim

      Thank you for your detailed review and for confirming the countries in which it worked.

  62. Rated 4 out of 5

    jideshharidas (verified owner)

    Used this sim while travelling to the Balkans with transit at Abu Dhabi. Call quality and data speed were good . Would highly recommend this sim to anyone who has a multi country travel planned. Only reason why i am rating a 4 and not 5 is due to 2 minor issues faced
    1. Sim stopped working suddenly and when i contacted the customer service, they had mistakenly assumed i had run out of credit ( i had 2 GB data but services were stopped when i cross 1 GB ) – luckily this happened when i had access to wifi to contact customer service. Got resolved in about 2 hours so that was good.
    2. Data did not work in Bosnia. Now i am not sure if, even if its a global sim, whether one needs to give the list of countries travelling to. I had only listed Serbia and Montenegro and Bosnia was an impulsive plan. Or maybe Bosnia isnt a place many people go to and hence data service isnt there.

    • Services Tsim

      Thank you for your detailed review and understanding. We confirm that this card does not have Data coverage in Bosnia. The list of countries in which Data works is listed under section “Data Slabs” in this product page.

  63. Rated 5 out of 5

    Rohit Ahlawat (verified owner)

    great product, worked like a charm in Italy and Croatia, good customer support too

    • Services Tsim

      Thank you for your review and for detailing the countries in which it worked.

  64. Rated 5 out of 5

    George S Parackal (verified owner)

    I had been to 6 different countries with this sim. I never lost connectivity anywhere.Good customer service too.Its been almost 10 months since I started using this sim, and I am satisfied using this product.

    • Services Tsim

      Thank you for your review and kind words.

  65. Rated 4 out of 5

    rohaneagle (verified owner)

    mobile network connectivity was super and never experienced any call drops

    • Services Tsim

      Thank you for your kind words and review.

  66. Rated 2 out of 5

    prajval.shastri (verified owner)

    I used the TSIM in London starting 25 May 2018. When purchasing the TSIM, the agent assured me that the SIM would start working as soon as I land in London. However it simply did not work. I tried implementing the steps several times, restarted the phone etc but nothing worked. I used the Heathrow airport WiFi to get in touch with customer service and followed their instructions as well (the same instructions as before). But the problem continued. I was getting the error message “not registered on this network”. After a while it started giving the error message
    “The network is under maintainance. Please try after some time”. We could not make the very crucial calls to reach our accommodation. We had to ask passers-by to call for us. It is quite unacceptable that the network of a company such as TSIM goes down for maintainance in a busy place like London during the busiest time of the day !! Complaining to TSIM did not result in any response. I have preserved the long list of SMS messages at various times right into the night, each saying the same as above. Finally the SIM started working around 23:00, i.e., 9hours after we landed. There was no refund or any acknowledgement from TSIM. A Matrix SIM that I had on two previous trips to England had worked perfectly but was a temporary country-specific SIM. I therefore had thought TSIM was a better SIM but alas!
    The SIM did not work properly in Houston airport in USA. Only text worked. Call-back and data did not work. In Morelia, Mexico, only text worked but calling and data did not. The SIM worked properly only in Frankfurt (airport).

    • Services Tsim

      We are sorry that the network in London did not work satisfactorily on the 25th of May. In some countries you need to setup APN manually as per the setting scard provided to you with the SIM. We apologise for the inconvenience.

  67. Rated 2 out of 5

    T Desai

    Was very disappointed with service of Tsim. SIM card did not work for 5 days out of my 14 day trip. No calls, no data. After sending multiple emails and WhatsApp messages, service began after 4 days of my trip. And again, the second last day of my trip, service stopped. Again I contacted Tsim and complained and I was informed my limit was used up. I replied saying that was impossible as I knew my usage was well below what I had purchased. Then when I was at the airport returning to India, service resumed again.
    The whole point of buying a SIM from India is so you are always connected from the moment you land. It was so inconvenient to look for WiFi zones so that I could even email Tsim about not having service. And then they cut my service at the end even though I had much of my limit still left.
    They also say “refundable-pay for what you use”. When I asked Tsim for the refund after my return for unused calls/data, then I was informed of all the conditions and but given any refund.
    I had a horrible experience with Tsim.

    Additionally, the customer service is not 24 hours. When in Brazil and USA, I would email Tsim and would only get a response 12+ hours later which is basically India working hours. So my whole day would go without network or even a response from Tsim. Sometimes the response would be “please restart your phone and try again” which is obviously something you’ve already tried.
    Also, the refund on the ‘global refundable SIM card’ has conditions that aren’t clearly communicated while purchasing. Firstly, data and calls are linked in usage limit. So if u make a call, data is reduced and vice versa. That was not explained. Plus I bought a 200min/2gb data card but refund is only for above 100 calls/1gb. Also not explained at time of purchase. So the refund didn’t happen and service was non-existant 5-6 days of my 14 day trip.
    I can’t even begin to explain not having service while abroad even after buying a SIM. Can’t use uber, maps, WhatsApp, calls, anything/everything.
    Horrible experience.

    • Services Tsim

      We regret the poor performance of our card. Certain sudden changes made by our local operator in Brazil started a chain of issues that lead to the this. Thank you for taking the time to detail the issues. We are working to see that this does not happen again.

      As for the refund, it is applicable only from slab to slab. i.e. if you take a 2GB card and use not even upto 1GB, then the difference between the price of the 1GB and the 2GB card is refunded. This is explained in greater detail on the product page. However, due the multiple issues you have had, the helpdesk will be in touch with you regarding this.

  68. Rated 4 out of 5

    Sony (verified owner)

    I used the TSM sim card while I was in Greece & the network was good. I even called India on transit from Bahrain. No problems whatsoever. Everytime I travel, I used to buy the local sim card. But this time I bought the Global Sim card. I recommend travellers to buy this & keep it safely because next time you travel you can use this with a changed number.

    • Services Tsim

      Thank you for your detailed review and for confirming the countries where it worked. It is not necessary that the number will change when you travel next.

  69. Rated 4 out of 5

    s.sandhya (verified owner)

    Worked very well in Europe but had some difficulty in Mexico. But that was promptly resolved by TSIM staff when I emailed them the issue.

    • Services Tsim

      Thank you for your kind words and understanding.

  70. Rated 1 out of 5

    Prakash Gurbaxani (verified owner)

    While pre-sale, you get great service, post sale you get none. Tried using the card in Hong Kong-got data connected to an Israel provider. Voice did not work. Tried in the US: San Francisco. Neither voice nor data worked. Was badly stranded at the airport and had to depend on a whimsical public wifi. Contacted tsim and got acknowledgements but no solutions or call backs. Never again

    • Services Tsim

      We apologise for the trouble you had in USA. In Hong Kong the card works on call back principle. We are processing a refund and thank you for taking the time to write in.

  71. Rated 5 out of 5

    Abhishek Rai (verified owner)

    Great sim… I m a seafarer .. it helps me connect easily anytime I m near to a range of networks. Easy to recharge and good customer support.

    • Services Tsim

      Thank you for your review and kind words for our customer support.

  72. Rated 5 out of 5

    Satish Bhadri (verified owner)

    A great Sim to carry abroad, worked great in Canada. I am going to use it in Portugal next month and in turkey in September. I recommend this to all international traveling community

    • Services Tsim

      Thank you for your kind words and for confirming the country in which it worked.

  73. Rated 5 out of 5

    AJ (verified owner)

    I used the TSIM card for my trip to Portugal, Spain and Greece & the network was extremely good, even in the remote areas of countries I visited. No problems whatsoever. Every time I travel, I used to buy the local sim card. But this time I am so happy to bought the Global TSim card. No more worries to visit local stores and buy local sim cards. I brought 2 GB for cost of Rs. 2400 so basically it was just Rs. 1.15 per MB, too cheap and a steal deal.

    • Services Tsim

      Thank you for your kind words and detailed review.

  74. Rated 5 out of 5

    Abhishek Rai (verified owner)

    Have been using tsim for about more than a year now. Very easy and quick response customer care. Hassle free recharge system.

    • Services Tsim

      Thank you for your kind words and continued support.

  75. Rated 5 out of 5

    uvarshney (verified owner)

    I used the SIM for trips to Korea, Canada and USA. The SIM worked well. However, in the US it required change of settings for data. It would be helpful, if at the time of the sale the customer is alerted about the possibilities of the need of change in the APN settings.

    • Services Tsim

      Thank you for your kind words, for confirming the countries in which it worked and for your suggestion. It is being forwarded to the concerned people for action.

  76. Rated 5 out of 5

    dari_darshan (verified owner)

    Had taken Refundable Lifetime Global SIM Card for my Europe trip. Wanted it for data only. Didnt make any calls. Data connectivity was very good. Fast and reliable. Used it for all google maps to travel within Italy(Rome, Pisa, Venice) Swiss and Paris.
    Details on remaining data was sent via SMS. This is somethings not right data. First time when i activated the SIM it showed only half of actual capacity to be available. Ping the helpline on whatsapp. They can give the exact details. They are quick at responding.

    • Services Tsim

      We apologise for the trouble you had with our SMS balance feature. Thank you for your balanced review and for confirming the areas in which the card worked.

  77. Rated 5 out of 5

    Sandhya

    Very good and easy to use anywhere

    • Services Tsim

      Thank you for your kind words.

  78. Rated 4 out of 5

    MS (verified owner)

    Worked well in Europe
    seamless connectivity across countries
    had some difficulty in Kenya but got through after some tries

    balance information service needs improvement
    ..didn’t get sms despite many calls

    • Services Tsim

      We are sorry you did not receive the balance SMS. Thank you for your balanced review.

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Questions and answers of the customers

  1. Answered by the admin

    The countries listed in the slab "1GB when you are in one of:" will have the maximum data allowance.

  2. Answered by the admin

    These SIMs are pre activated....although they will not be usable in India. 

  3. Answered by the admin

    Unfortunately we currently do not ship SIMs outside of India

  4. Answered by the admin

    Yes...the Unlimited Global SIM & the Refundable Lifetime Global SIM would be usable for both Voice &  Data in the mentioned countries. The Network Settings should be set to Automatic & the SIM shall register on the preferred network itself. 

    Data speeds would be either 2G/3G/4G.  In certain handsets you might have to re-enter the APN Settings on change of country.

  5. Answered by the admin

    Currently you can expect to get 3G Data on the NTT DoCoMo network in Japan. Although it is always recommended to leave the phone on Automatic network selection mode for optimum user experience.

  6. Answered by the admin

    Yes! This SIM will work in Malaysia, Cambodia & Vietnam; although data services will not be available in Vietnam.

  7. Answered by the admin

    You can decide to use the entire credit for data. For additional you may select the requisite Refill option & make online payments for instantaneous refill.

  8. Answered by the admin

    Unfortunately the balance check feature is currently unavailable.  We hope to have the feature available in the near future. In the meantime you may call or email our Helpdesk to know your available minutes/data. 

  9. Answered by the admin
    Setting data on your phone

    Please ensure Mobile Data & Data Roaming is enabled on your phone.

    Also please set the APN (Access Point Name) manually on he phone as follows:

    Set the Access Point Name (APN) in your smartphone to “globaldata” without any username or password.


    On Android Phones, tap the Menu button  /  Settings / Mobile networks  / Access Point Names / New APN / Set APN as “globaldata” / OK / Save
    On iPhone: Tap Settings / General / Network / Cellular Data Network / APN and enter “globaldata”. Leave “Username” and “Password” blank. Tap Network
    On iPhone6 & above:
    a. While connected to WiFi, open Safari and goto: m.apnchanger.org
    b. Select Manual
    c. Enter ‘globaldata’ in APN Name (small letters & no spaces) and click install.
    d. If asked for a PIN enter your iPhone 4 digit unlocking PIN
    e. Approve the installation of the unsigned profile.
    On some iPhone devices you will need to remove the existing current Profile (found in Settings-> General -> Profile -> Existing Profile -> Remove) before installing the Globaldata APN.
    On Windows Phone: Go to Apps list / Settings / Mobile Network / Add Internet APN / Set APN as “globaldata” / Save

  10. Answered by the admin

    Currently we do not have same day delivery in Delhi.

  11. There are no answers for this question yet. Answer now
  12. Answered by the admin

    Yes...the number of minutes as mentioned include local calls & calls to India.

    Topups can be ordered online by selecting the Refill option instead of New. 

    The Shipping options include express delivery which delivers SIMs on same day or within 1 business day. To get to know the exact options available for your location, you shall need to enter your correct Pin Code during the order process

  13. Answered by the admin

    As per DOT regulations, these SIMs are to be used outside of India. These TSIM SIMs are pre activated & are ready for use at the destination.

  14. Answered by the admin

    On the Lifetime Validity Global SIM Card page, please select your desired number of minutes, select the Refill option & provide your TSIM number in box marked as "Current TSIM number". Complete the order  & make the payments as suggested in the order. The card will then get credited with the selected refill option.

  15. Answered by the admin

    The time zone or geographical zones do not matter. The number of minutes are determined by he group of countries as mentioned on the TSIM website.

    Since the countries mentioned by you fall in the same group, you will get a total of 200 minutes for use. These 200 minutes can be entirely used in either of the countries or in any combination thereof.

  16. Answered by the admin
    The packs on the Lifetime Validity Global SIM can be utilised  for either calls or SMS or data or in any combination of each. For eg. in the "Upto 200mins pack",  you may use the pack entirely for 200 local mins OR 200 India mins OR 200 SMS OR 500MB Data in the respective slab of countries. Alternatively, you may use the pack in any proportionate combination of mins, sms OR data in these countries.
  17. Answered by the admin Yes, sir. The network connects when the ship is close to the shore. This card can connect to multiple network operators in every country, whichever is available at the moment.

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