- Phone Number: Hong Kong
- Billing: Prepaid
- Standard+micro and nano size SIM card available to fit all phones.
- We require a copy of your passport and visa.
These cards are plug and play and activate on first use.
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Please complete the above steps only on reaching a covered country, since using this SIM card to surf Internet or make calls outside the coverage area will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
There is no Local telephone helpdesk available.
Account Balance Enquiries
USSD enquiry: *118*55# . Please keep the outer part of the SIM card ready for the 19-digit SIM ICCID / serial number.
Online enquiry: Visit www.cuniq.com/ss. Enter your 19-digit SIM ICCID / serial number as username and the PUK as the password. The PUK is a scratch code on your SIM card.
Top-up & Extension of validity
Only the 30 day data-only card can be topped-up and only on the operator’s site. We are not in a position to help you recharge. Please follow these steps:
- Please visit https://www.cuniq.com/recharge.
- Please enter 19-digit SIM ICCID / serial number shown on the outer part of the SIM card.
- Top up via Visa/ UnionPay. Settlement currency is Hong Kong dollar.
For most devices, this SIM card does not require any APN configuration to access Internet. iPhones rarely require any APN setting. However, some Android based devices may require you to manually configure their APN in order to access Internet correctly. If you have an Android OS based device, and your phone can make calls and receive texts, but cannot access Internet, please try to configure the APN based on the following instructions:
Manual APN setting for Android:
Enter Wireless Control-> Mobile Network Settings-> Wireless Access Points (WAP) name-> Menu-> New APN, then input following information: