tsim.in, 
Description
- Simple package for either calls, SMS or data or a combination of each.
- Prepaid: No billing shocks!
- There is no rent or monthly minimum usage.
- Lifetime validity on talk time, however phone number might change if it is not used.
- Call forwarding to India mobile or landline when not in use.
- Unused talk time/credit balance refundable for a year.
- We require a copy of your passport.
Voice / SMS Slabs
Countries are divided into slabs as below, giving you fixed number of minutes for each slab. Local calls are those within the same slab.
200 minutes/200 SMS when you are in one of:
United States of America,
100 minutes/100 SMS when you are in one of:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkey, Ukraine, United Kingdom
Exceptions: In Armenia, Austria, Belgium, Bulgaria, Croatia, Estonia, Finland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Netherlands, Russian Federation, Serbia, Slovenia, Spain, Switzerland, Tajikistan, Turkey & Ukraine you get 50mins of incoming / local calls.
Data Slabs
2GB when you are in one of:
Austria, Denmark, Greece, Ireland, Italy, Norway, Poland, Sweden, Turkey, United Kingdom
1GB when you are in one of:
Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, Georgia, Germany, Hungary, Iceland, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Netherlands, Portugal, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Spain, Switzerland, Tajikistan, Ukraine, United States of America
Using the SIM Card
Using the SIM Card for the first time
- Power off your phone
- Insert your new SIM card
- Power on your phone
- Your phone should connect on a GSM/WCDMA/LTE network.
Please also note, using this SIM card to surf Internet or make calls outside coverage will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.
Receiving calls
People anywhere in the world can dial your UK number directly to reach you, for example, +44774132 12345.
Emergency Call Number.
Please note Europe emergency call number “112” will NOT work in this card.
Making local calls
For the purposes of this card, local calls include calls to any country mentioned under “Coverage”, from any country mentioned under “Coverage”. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.
Making calls to India
Remember to add the country code when making calls to India. Check that the number begins with +91 before dialing. E.g. to call India number 022 24216344, dial +91 22 24216344
Helpdesk
TSIM’s customer service agents can be reached via email at services@tsim.in or phone +91 22 24216344.
Should you use automatic or manual network selection?
There are two ways of selecting a network. You can either set your handset to use AUTOMATIC Network selection or MANUAL selection. When using automatic selection the handset will look for all networks that it is able to attach to and logs onto the first network it finds. When using manual selection you must manually search through the networks and select a network to attach to. We recommend using automatic network selection. Please refer to your handset manual to check the default settings for your phone.
Setting up call forwarding/divert
To activate call forwarding/call divert, dial *102(phone number in international format)#. You will get a confirmation message on the screen. For eg. *102912224216344#. To deactivate dial *103#
Setting data on your phone
Please ensure Mobile Data & Data Roaming is enabled on your phone. Setup APN (Access Point Name) manually as follows:
Set Access Point Name (APN) in your smartphone to “globaldata” without any username or password
On Android Phones, tap the Menu button / Settings / Mobile networks / Access Point Names / New APN / Set Name & APN as “globaldata” / OK / Save
On iPhone: Tap Settings / General / Network / Cellular Data Network / APN and enter “globaldata”. Leave username & password blank. Tap Network
On iPhone6 & above:
a. While connected to WiFi, open Safari and goto: m.apnchanger.org
b. Select Manual
c. Enter “globaldata” in APN Name (small letters & no spaces) and click install.
d. If asked for a PIN enter your iPhone 4 digit unlocking PIN
e. Approve the installation of the unsigned profile.
On some iPhone devices you will need to remove the existing current Profile (found in Settings-> General -> Profile -> Existing Profile -> Remove) before installing the Globaldata APN.
On Windows Phone: Go to Apps list / Settings / Mobile Network / Add Internet APN / Set APN as “globaldata” / Save
Checking your Balance
You will periodically get automatic balance messages on your phone. Another way to get balance information is to dial +163 162 10 001 from your phone and disconnect after a few rings. The call will not be answered and you will not be charged for that call. You will later receive an SMS with balance information.
Online Refill
Use this link to instantly add credit to this card.
Refund Policy
You are eligible for a refund on unused talktime/data with usage rounded to the next slab. I.e. If you use 2.8GB after subscribing to a 6GB SIM card, your usage will be taken to be 4GB, and you will get refund on the difference between the price of a 4GB and 6GB card. This refund is available for 12 months after payment.
Nehal Agarwal (verified owner) –
An excellent product! Works everywhere it says it will. Extremely satisfied.
Services Tsim –
Thank you for your kind review
suraj.joshi (verified owner) –
Excellent service
Services Tsim –
Thank you for your kind words.
regeamol (verified owner) –
Worked very well in France. Useful for data and calls
Services Tsim –
Thank you for your kind review
Indranil Ghosh (verified owner) –
It didn’t worked in Germany but worked in Switzerland.
Services Tsim –
We are sorry the SIM card did not work for you initially. We request customers to get in touch with as soon as possible to avoid such situations.
s kundu (verified owner) –
Used this card in Brussels, Amsterdam and Rome. Worked fine
Services Tsim –
Thank you for your kind words and for specifying the cities in which it worked.
Gerald DSouza (verified owner) –
I opted for this sim card and the specific configuration as I wanted to make calls (to India) and also use data (for WA an email). Making calls to India was a breeze and I was extremely happy with it. However, I just could not activate the data option on the card and hence could neither use Whats App nor access or send emails during the 15 days I was away.
The adapter fitted into the wall outlets in all visited countries in Europe, but my mobile charger would not stay firmly in the socket. However, I found a practical solution and was able to keep it charged on a daily basis. Since it was a gift, well ….!
Services Tsim –
We are sorry you could not activate the data on this SIM card and we wish you had contacted us about the same. Thank you for your balanced review.
Promod Kumar Pradhan (verified owner) –
Had no problems while roaming Europe.
Thanks Tsim 🙂
Services Tsim –
Thank you for your kind review.
Aditya Ruia –
Dear Sir
I have brought a new europe travel sim. But I am trying to contact via phone – always engaged no body is answering. Sending e-mails no body is answering. Chat no one is available. There seems be to no way i can reach out to the company, also no response even to emails given 4 days back. I am worried if there is no help in India. How will they assist abroad. Sorry to say.
Thank you
Services Tsim –
The confusion regarding your documents was inexcusable. The email address relating to documents is a incoming only address that does not respond to messages. However, you should have received clearer messages regarding the status of your documents. Based on your feedback we have changed our procedures to ensure this does not repeat. Also, on the day you tried calling we were temporarily short on tele staff due to severe flooding around our office.
We are glad we could sort out all issues in the end. Trust our product will serve you well in your trips.
Gyanendra (verified owner) –
Excellent. I was skeptical initially. But it turned out a very good decision. Will sure to keep this in every trip here onward.
PS: However, the free adapter turned out to be a disaster. I could not plug my charger into the adapter at all. So had a lot of problem during the trip.
Services Tsim –
Thank you for your kind review and we apologise for the trouble with the adapter.
Yazdi (verified owner) –
Excellent TSIM.
A hassle free network.
Services Tsim –
Thank you for your kind words.
GIRISH (verified owner) –
Good connectivity
Services Tsim –
Thank you for your kind words.
Saurav (verified owner) –
This is now a must have in my packing list. Worked perfectly in Amsterdam, Basel and Munich. Ultra-cheap & reliable.
Services Tsim –
Thank you for your kind words and for confirming the cities in which it worked.
Mohit (verified owner) –
Worked sporadically. Data was dodgy. Was never able to make WhatsApp call during 9 day tour. Had to buy a local SIM. Would get a roaming pack activated on my indian SIM in future..
Services Tsim –
We see you were able to use Data in your first destination, however in the second country you were not able to use Data. This is usually because the APN settings sometimes need to be redone when crossing borders. We apologise for the inconvenience caused and thank you for your review.
Yazdi Buhariwalla (verified owner) –
No words to express. Awesome network of TSIM while travelling and also administrative services from Mumbai Office of Ms. Alisha & Ms. Archana is SUPERB.
In fact now I have changed my plan from Lifetime Refundable Sim to Lifetime Global Refundable Sim. Hope it works better and more user friendly.
Keep it up ?
Services Tsim –
Thank you for your kind words for our SIM and staff!
GIRISH (verified owner) –
Nice sim card with good connections everywhere.would recommend it
Services Tsim –
Thank you for your kind words and recomendation
Manoj Pillai (verified owner) –
Hello, I arrived in Netherlands and I must say the coverage and reception on your sim is simply awesome!! The number got activated even before I came out of the aero-bridge!!. I traveled to southern Netherlands passing through some country side and there too I stayed connected…
As for the balance check, I sent a missed call and got the sms back with remaining balance.
So overall extremely satisfied with the coverage and service and would definitely use it and recommend it for future use.
Services Tsim –
Thank you for your detailed review and kind words!
Yazdi Buhariwalla (verified owner) –
I am using TSIM since last 3 years and I have Lifetime Europe Sim Card and am very happy with the services with non stop any interruption . The backup Office is the big support in case of Emergency and they are very prompt.
Tsim keep up the good work and trust in you is very very important .
Services Tsim –
Thank you for your kind words for our team and continued support.
Meghna –
Very good service. I called T Sim on Saturday late evening and I had SIM delivered at my home Monday morning 1st thing.
Very good customer service and offcourse the product is excellent. There were some issue in connecting in France, but customer service helped me with manual selection of network after which it was working smooth for entire trip in Europe.
Services Tsim –
Thank you for your kind words and understanding.
Anupam –
I used T SIM for 2 weeks trip covering UK and Europe. Best part of the deal was that I did not carry multiple SIM and only one SIM was good enough to cover entire trip. I loved T SIM and would use it again in next trip.
Services Tsim –
Thank you for your kind words.
Mohamed Hashir (verified owner) –
excellet sim. worked well in spain. will suggest the sim to travelers
Services Tsim –
Thank you for your kind words and for confirming the country in which it worked.
VENKATARAMAN (verified owner) –
The service is good and reliable.No hassles in using it in UK and Ireland at all. I would strongly recommend the same to everybody
Services Tsim –
Thank you for your kind words and recommendation.
Prem (verified owner) –
Good service. Used the SIM on 2 devices sometimes could not make calls and use data at the same time.
Services Tsim –
Thank you for your kind words and bringing this issue to our notice.
Dhanraj Chokappa (verified owner) –
The SIM worked fine on Germany which was our first stop. When we went to Austria, it did not work and we had to contact costumer care via chat. They responded and the SIM worked OK, both data and calls. However, when we went to Switzerland the SIM could not receive calls from any AIRTEL phone on roaming. This made it difficult to communicate between the phones. Customer care could not help us. Data also worked intermittently depending on the place we were in. In some places even outgoing calls were not possible. On the whole the experience was not satisfactory. Days balance is not available on the website.
Services Tsim –
We apologise that your number was not reachable from Airtel phones on roaming. We will investigate to see if this is generally the case or was it specific to those days. We are sorry that our SIM did not meet your expectations and thank you for a balanced review.
Darshan (verified owner) –
SIM card worked well. However, some issues I faced and look forward to see tsim improve;
SIM doesn’t work in India
After making calls you won’t get notifications of time left in your account same for data as well, you’ll not know the balance until a fine day when it stops working abruptly and says recharge again.
Be careful data won’t work unless you change network preference to 3G or below.
Customer care response are appreciated for quick revert however it is difficult to understand what they write on the email and make the changes in your phone accordingly. Instead i recommend tsim to collect all the risk scenarios and prepare FAQ and circulate.
Services Tsim –
Thank you for your detailed feedback. The SIM card is not allowed to function in India as per DOT regulations. We will check why you did not receive balance notifications and why you had to switch to 3G for it to function. And we will certainly look into creating an FAQ. Thank you once again.
Bhuvendra Singh (verified owner) –
It worked fine during my first visit to Europe but I had lot of trouble during the second visit. Out of 10 days it worked only for a day. I was in touch with the support staff and that coated me rs. 5000 finally it worked fine during my third visit. The other issue is that I didn’t got any updates on my usage and one fine day I couldn’t make any call due to insufficient balance. It will be great if TSim can let me know about the balance.
Services Tsim (verified owner) –
We are sorry it did not work on your second trip, but glad that it is now working for your other trips. We are also investigating why you do not seem to have got balance updates by SMS, since the operator logs suggest these were delivered. Thank you for taking the time to write in and inform us about this.
Buhariwalla Yazdi (verified owner) –
I had connectivity problem at many times and have to switch on & off regularly but otherwise it’s good. Balance check is absolutely non available. I am using Tsim for the last 3 yrs
Services Tsim –
We will be in touch with you to see why you were unable to use our new balance check feature. We apologise for the inconvenience and thank you for taking the trouble to write in.
Interics Design –
The sim card worked well as a data card but it was not possible to make / receive voice calls and text messages. A good product for data usage!!
Services Tsim –
We are looking into the specifics of your case to see why you were unable to make calls. Thank you for bringing this to our notice.
analashetty1 (verified owner) –
Been in Germany and UK for the past 6 months. The card has worked very well. The customer service is very helpful and fixed any problem efficiently. Would recommend this sim service.
Services Tsim –
Thank you for your kind words and recommendation.
Manish Kapoor (verified owner) –
Been using this service since last 1 year. Excellent connectivity and reliability. Plus friendly customer support.
Services Tsim –
Thank you for your kind words and continued support.
Dipankar Dasgupta (verified owner) –
I used the “Refundable Lifetime Europe SIM Card” for travel to Slovenia & Italy. The company is very professional and I was very happy with their dealings with me. The SIM arrived as promised and worked like a charm. I was even able to switch it on in India to make sure it is operational (of course you don’t want to use it in India). The SIM worked as soon as I landed in Slovenia and in Italy. I did not have to do anything to activate the data service on my old iPhone (4S). The only issue I had was the “balance checking” service. It gave me wrong information and I had to call TSIM in India to get the correct balance. On return to India, the remaining balance was returned to me without any hassle. Very professional company. I will definitely use them, again.
Services Tsim –
Thank you for your kind words, detailed review and for bringing the lacunae in balance check to our notice. It has been forwarded to the tech team for rectification.
Rahul Gupta (verified owner) –
We bought 2 SIMs. Both were working fine. After a week, one of them stopped detecting any signal. I followed up with the customer service continuously for a week on email. The Tsim customer service team was responsive, but failed to correct it. So, despite having a SIM card with balance in it, I was connectivity less and my plan got wasted.
I wish to mention that the other SIM card worked perfectly fine for the entire two weeks.
Rahul
Services Tsim –
We apologise for not being able to solve your problem in time. Thank you for your balanced review. We hope you will allow us another opportunity.
MVP Kumar (verified owner) –
I used this card in five countries. Netherlands France Switzerland Germany and Austria. needed to do settings only at Amsterdam. It worked seamlessly thereafter. Good connectivity through out the duration of trip. Internet speeds were also good.
Services Tsim –
Thank you for confirming the countries the SIM was used in.
Yazdi (verified owner) –
I am been using the TSIM since last 4 years but this 25th May I was stuck without network for almost 5 hrs as I got the message saying the network is under maintenance.
The support team at Tsim is very supportive.
Services Tsim –
We regret the inconvenience caused. We shall strive to ensure we have no such unplanned maintenance issues in the future.
ashish (verified owner) –
hi all, recently used the tsim in amsterdam, iceland including remote south coast and then in norway.. initially, there was a problem with connectivity in amsterdam on arrival , then posted the problem using wifi of hotel with tsim online chat, and it was fixed the very next day.. thereafter, there was no problem till the end..before flying, talked with idea, airtel, but they dont have any packs for iceland and norway.. call rate 150inr/min. so, if u are moving to any of above countries, even europe, tsim definitely serves to be cheapest with flawless connectivity..
Services Tsim –
Thanks for your review & for the comparison.
Dr aniket joshi (verified owner) –
The SIM was delivered in a fantastic metallic pack , the delivery was on time n smooth, the toll free number works & what’s best is within minutes of me sending a mail from Florence, I got a call from their executive to help me connect wherein he was in touch with me on Whatsapp till I could go online.Tsim is complete value for money n I would use it for all my trips abroad, the calls went smoothly n the data worked perfectly well
Services Tsim –
Thanks for your detailed review
V JAYARAMAN (verified owner) –
I have not yet used the product but I am a regular customer of TSIM since last 3 years and I find their service good.
The range of their sim cards is also good.
Services Tsim –
Thanks you for the review
S. Vakil (verified owner) –
Seamless connection throughout Europe. Call quality was good too. Initially,I couldn’t receive calls from a particular number but it sorted out by itself.
Services Tsim –
Thanks for your review. We regret the inconvenience.
Viv (verified owner) –
We went to Czech, Austria and Budapest, the mobile network and data started working immediately after we landed the foreign country.
No problem with data and voice calls while roaming in these countries.
Recommended for sure.
Services Tsim –
Thank you for your kind words and recommendation.
Sumit Banerjee (verified owner) –
Used this card during our recent trip to Italy. There was no problem in any of the 4 or 5 locations we visited. The connection was very useful. I would recommend
Services Tsim –
Thank you for your kind words and recommendation.
Sarang Joshi (verified owner) –
It worked fantastically in France, Italy and Switzerland.. Calling and internet data as well.. their support staff is very cooperative.. strongly recommended..
Services Tsim –
Thank you for your kind words for our staff and your recommendation.
Arun Sampath (verified owner) –
Traveled through Germany with this SIM in my phone. In many places, there was no signal availability. Signal is available only in large cities like Frankfurt, Munich, Stuttgart. Unable to participate in tele con meetings while traveling due to lack of signal.
Services Tsim –
We are sorry signal was not available in the areas you traveled. We are investigating the specifics of your case to see why this was so. Thank you for taking the time to bring this to our notice.
Jagannathan (verified owner) –
Very good service. Worked very well in Spain, Germany, Italy and Poland.
Data was high speed in all countries and works fine. Value for money and I strongly recommand
Services Tsim –
Thank you for your kind words and for confirming the countries in which it worked.
Rajarshi Banerjee (verified owner) –
Worked fine in Iceland. But an hour after I landed in Czech, the SIM stopped working.
I contacted customer care but unfortunately they could not solve the issue. I had to take a local SIM card which was MUCH cheaper than TSIM’s offers and was very easily available.
Based on my experience, I would not recommend anyone to buy TSIM as not only it is much more costly, but very unreliable also.
Services Tsim –
We are sorry the SIM card did not work for you in Czech, and that our helpdesk was unable to resolve your issue in time. In rare cases, our network partners use frequencies that do not provide coverage to some mobile phones in some areas.
Our Europe SIM card is designed to be of use in a trip to multiple countries. It is possible you find local SIM cards in each country that may have data or calling, or both, cheaper than TSIM’s Europe SIM card. However, in most cases, you may find that identifying and purchasing SIM cards in each country is not a worthwhile use of your time.
Thank you for taking the time to write about your experience with our product.
Sagar Jadhav (verified owner) –
I used it during my 17 days trip of 4 countries across Europe – France, Switzerland, Italy and Greece. It worked very well in all the countries. Just that in switzerland there were some issues with mobile data connectivity i.e. I had to turn on the flight mode and then turn it off, for getting the data connection through. But this seemed to be the issue of local service provider Salt. Didn’t face it anywhere else. Voice call quality was also good. All in all a very good service in Europe.
Since this is a lifetime card, if there is any balance left, it can be used for any later trips. (This is what I got to know from the customer care representative.) That makes it a good deal. Only shortfall with this card is that balance cannot be checked on the go.
I’ll definitely recommend it.
Services Tsim –
Thank you for your detailed review and for specifying countries in which it worked. We have recently started a system for checking balance.
Payal Shah (verified owner) –
Great data coverage across Italy, Prague and Munich. Switching over networks was effortless.
However checking balance is a bit tedious, as the plans have been designed to be dynamic. Dynamic plans are great, but you guys could maybe have a simple one pager app for this tracking.
Also, those trying to contact me from India weren’t able to connect so had to use WhatsApp calling for them.
Services Tsim –
Thank you for your kind words. We are forwarding your suggestions to our team for action. We have recently launched balance notifications by SMS, which may have commenced after your trip. We are sorry that your family was not able to connect to you. We will investigate the cause of this.
Arun (verified owner) –
There is no way to find out how much balance is left…. Suddenly the SIM card stopped working without any notice or warning on the amount of usage and there is no way to find out online either. I had to recharge the SIM card sitting in a foreign country and that too taking the help of someone from India….. Rest is ok.
Services Tsim –
We apologise for the inconvenience you had in finding balance left. We are rolling new notifications that will periodically inform of balance, as well as coming up with a new manner of finding balance.
grace6348 (verified owner) –
The TSIM card can work in Germany, Austria, but can’t connect the internet in Switzerland.
Services Tsim –
We apologise for the inconvenience caused to you. Your phone did use some Data while in Switzerland, but may have had some other issue stopping you from fully utilising your connection. Please ask for support from our helpdesk when you are in such a situation, since sometimes a simple configuration change can solve the issue. Thank you for your review.
shivrajparshad (verified owner) –
The TSIM card worked like a charm. I have just returned from Europe and now need to check balance as I know I a going again in summer. Great product guys.
Services Tsim –
Thank you for your kind words and continued support. We will send you the balance by email.
maria gupta (verified owner) –
I used the SIM card in the Czech republic, Hungary and Croatia. It worked fine.
Topping up (while abroad) was a bit of a problem and I finally had to do a NEFT payment to the TSIM HDFC account.
Also it would be good if there was an bigger incentive for additional usage. The additional minutes are virtually multiples of the first 100 minutes.
However, the SIM card worked fine and was very useful so, I would definitely use it again.
Services Tsim –
We are sorry you found the top up process problematic. For the refundable SIM Card we recommend customers to take a higher slab, since if the slab is not used, it is refunded. E.g., if you take a 4GB card, and use only upto 2GB, the difference in price between a 4GB and 2GB card is refunded.
Also, the per minute rates are lower for the higher slabs. Thank you for your review and continued support.
S B Umarji (verified owner) –
I used the sim card in Russia. It worked well for calls in most big cities.
Services Tsim –
Thank you for your review
JEETENDRA KUMAR (verified owner) –
Just perfect. Worked as soon as I landed. Used in Austria, Czech Republic and Slovakia.
In fact it was very useful in Bratislava, Slovakia as I was there only for one day.
Services Tsim –
Thank you for your kind words and for confirming the countries in which it worked.
Pinkesh Jain (verified owner) –
Worked seamlessly, without any effort in UK, Netherland and Sweden. A very good choice if you are traveling across UK and Europe.
Services Tsim –
Thank you for your kind words and for confirming the countries in which it worked.
Sudhanshu Krishna (verified owner) –
Good service across countries and easy to use.
Services Tsim –
Thank you for your kind words.
SUDHIR SHARAN (verified owner) –
It is the best and cheapest card for europe.It started working when we landed at CDG Paris and was throughout active till we left europe from Zurich.The feature of data and call combo is superb. No connectivity problem even in remote areas and data speed was terrific .Further we have call diverted to our indian number and the card is active even for our next trip.Nothing better is possible than TSIM
Services Tsim –
Thank you for your kind words and for confirming the countries in which it worked.
Mohit –
Used this sim for travel across France, Belgium, Switzerland and Netherlands for 10 days. It worked great mostly for both data and calls. I had an issue with calls not working in Belgium but that was resolved by service team immediately.
Will definitely use this again.
Services Tsim –
Thank you for your kind words and continued support.
Shruti Jain (verified owner) –
I had taken this sim for trip to Sweden. It worked really well and I had a very good experience with data and connectivity. Its a good service and cheaper than matrix cards.
Services Tsim –
Thank you for your kind words and review.
Maj (verified owner) –
I had taken this sim for my east europre trip and was very happy with the data and connectivity , better than matrix i would say
Services Tsim –
Thank you for your kind words and review.
Puneet Srivastava (verified owner) –
Internet didnt work in switzerland. It kept on disconnecting after 1 or 2 mins and later it didnt connect at all. I took 100 mins/1gb plan and spend 90mins in talking to customer care for getting the internet issue fixed but no luck. Even the customer care didnt provide a solution for internet issue.
Services Tsim –
We apologise that we could not solve your problems in time. Thank you for taking the time to write a review.
Shyamala Sivakumar (verified owner) –
Best decision i made to buy this sim. It worked completely fine in all the countries i travelled like Czech Republic, Belgium, Netherlands, France, Italy and Vatican. Didn’t find even a single issue with this. The calls and its cost is also super cheap. Even though i didn’t receive the apn setting by USSD code, there was clear instruction on how to set manually and the data worked completely fine. Highly recommend this. The Compliment travel adapter also worked fine.
Services Tsim –
Thank you for your kind words and for confirming the countries in which it worked.
Chetan shah –
1 EASY ACTIVATION
2 NETWORK FOLLOWS U WELHEREVER U
GO ….
3 CHEAP AND AFFORDABLE
Services Tsim –
Thank you for your kind words.
Pankaj (verified owner) –
Used T sim for my Europe tour of 11 days. It worked well in all the countries we visited, they are Belgium, France , Germany, Switzerland and italy. I mostly used Data and some time used for call to local and to India. It is cheaper than other sims available sims and incoming calls were received even the balance was exhausted, it was delivered at Mumbai at my address in time as we proceed on our tour stopped at Mumbai for few hours. Only thing I am not able to get the balance refund as don’t know the process. T sim team may help.
Services Tsim –
Thank you for your detailed review and for confirming the countries in which it worked. As for refund, a simple email to services at tsim.in will suffice. We have forwarded your refund request to the team.
Dr N K Singh (verified owner) –
Used the lifetime Europe sim in Spain and Portugal. It went like a breeze. No issues at all. Just start calling without any hassles.
Services Tsim –
Thank you for your kind words and for confirming countries in which it worked.
varun singh (verified owner) –
Used the T-sim lifetime Europe sim for our recent trip, the sim worked fine at all the places. we were in stockholm for 7days and required a local number which was provided by the Tsim, it was too helpful as our local guys could contact us.
we went to stockholm, copenhagen, hamburg, berlin, prague and vienna, the network was fine and the speed of the internet was amazing, mostly 4G at all places.
I would recommend this Sim for Europe travel over other options available.
Services Tsim –
Thank you for your recommendation and for confirming the countries wherein it worked.
Surendra (verified owner) –
If 10 stars made available i would love to give them all.
It worked just without any hassels.
Connecting to internet was important and even the calls.
Soon i landed in Oslo-Norway airport it started working.
I must appreciate the call center people for helping me in chosing the right product.
They respond back to me even after purchasing and their way of response to my queries is amazing.
T-Sim is the best and cheapest one with lots of flexibility and transperency in accurately maintaining the remaining balance.
I encourage to buy this product with full confidence to any traveller.
No other service provider is giving these many flexibility with lifetime validity.
T-Sim is the only sim i can recommend to anyone in family and friends for world travel.
Thank you T-Sim for helping me to be connected with my FAMILY and PROFESSION all the time. 🙂
Services Tsim –
Thank you for your glowing review which will encourage us to do even better!
Sharad Lohia (verified owner) –
Terrible Service and completely over priced offering. Usage was very easy and convenient but after the sales service is pathetic and arrogant in Mumbai.
Services Tsim –
We are sorry for not living up to your expectations this time. We are studying the specifics of your case to ensure that it does not happen again. Thank you for finding the time to leave feedback.
Rahul Jain (verified owner) –
I used the SIM in Greece, Turkey, Switzerland, Austria, Hungary, Germany. Absolutely no issues. Smooth working. No network searching, auto connects once mobile is switched on. Highly recommended. Only minor problem is balance enquiry.
Services Tsim –
Thank you for your review and for confirming the countries in which it worked. We are working on a solution to provide balance enquiry for this SIM card.
Badari Nath (verified owner) –
Used in Germany, Iceland, Denmark, Norway, Sweden, Finland and Russia. It worked fine all-over. Thanks.
Services Tsim –
Thank you for your kind words and for confirming the countries in which it worked.
Vidya Bodke (verified owner) –
Very good Service in Europe, Have used 2 sims in our group in Swiss, Germany, Czeckh and Austria
worked perfectly at all places. the Recharge when required was done without any problems .
Thanks for Good Service
Regards
Vidya
Services Tsim –
Thank you for your kind words and for confirming the countries in which the card worked.
Ritwik Chakraborty (verified owner) –
Worked like a charm in more than 5 countries. Also the most affordable option amongst all prepaid foreign sim cards.
Very Prompt service and amazing customer service.
Services Tsim –
Thank you for your kind words.
Vikram Somani (verified owner) –
Nice. Worked well throughout. No issues at all.
Services Tsim –
Thank you for your kind words.
Pathak (verified owner) –
Used this card in Budapest, Austria and Istanbul. No issues. Only there may be some information about balance.
Services Tsim –
Thank you for your review and suggestion. We are working on providing information about balance to our users.
ANISH (verified owner) –
I have used this sim cards in France, Belgium and UK last month. It worked fine except for one occasion when the line was not going through for some time. It got resolved soon. I didn’t try the data connection though. Overall this is a good card, considering it is priced at a very attractive rate.
Services Tsim –
Thank you for your kind words.
Services Tsim –
Thank you for your kind words and review.
Anil Sapra (verified owner) –
We purchased 2 Sim worked very well at Czech , Austria and Hungry for Data and calls. All is good and we recommend TSIM. Customer care is very efficient in response thru phone and chat as well
Services Tsim –
Thank you for your kind words and review.
Anu (verified owner) –
Very Good. It is really cost effective. The plans offered are good. I enjoyed my experience with TSIM. The calls were clear. The internet was good. Could use browsers, whatsapp and facebook.
Services Tsim –
Thank you for your kind words.
SRINIVAS SAPALYA (verified owner) –
Scandinavia and Russia. Sim was worked well but I couldn’t get net connection through out my tour
Services Tsim –
We are sorry you were not able to use data on your phone. We are investigating the cause so that it does not recur. Thank you for taking the time to review your purchase.
PRAVIN PRADHAN (verified owner) –
Worked very well in Austria, Hungary, Slovakia and Czech. Did not face any connectivity problem.
Called party does not get calling Mob. No. so calling a Taxi, like Uber was not possible. I faced this problem in Hungary when due to sudden severe pain in the Knee of my wife I called Uber.
Services Tsim –
Thank you for your detailed review. We apologise for the lack of callerID when you needed it and will take it up with the service provider.
ashish h asher (verified owner) –
worked very well in ITALY, CZECH, AUSTRIA, SLOVAKIA AND HUNGARY
didnt face any network related issue, be it calls or data
fantastic
Services Tsim –
Thank you for your kind words and for confirming the countries in which it worked.
Kalpesh Gandhi (verified owner) –
The services were superb. Experience from ordering to delivery was awesome. None of the time I have observed no network in entire Europe.
The only suggestion I have to team is to upgrade to 4G instead of 3G. Move with time.
Services Tsim –
Thank you for your kind words and suggestion. We are pleased to inform you that we are working on upgrading the Europe SIM card to 4G and will be able to announce this shortly.
N R Modi –
N R Modi
Used your TSIM EUROPE card for 7 days and it’s work very good in all four country ( FRANCE, BELGIUM, GERMANY and SWITZERLAND). Thanks for providing international card. Even no settings required for my I phone 7 plus mobile just insert the tsim card and it’s start working.
Services Tsim –
Thank you for your detailed review and for confirming the countries & phone model wherein it worked.
Sachin (verified owner) –
Worked well in Budapest and Prague. Has some starting issues in Vienna. But got sorted in some time. Would be nice to know the usage. Call clarity very good. Good 3G signal through out. Recommended.
Services Tsim –
Thank you for your detailed review. We are sorry for the trouble you faced in Vienna.
Ashish Gupta (verified owner) –
Have gone to 11 countries in Scandanavia and Eastern Europe. Worked well in all the countries.
Ashish
Services Tsim –
Thank you for your review of its functioning in multiple countries.
NISHANT (verified owner) –
Worked well in iPhone SE in Netherlands, Belgium, France, Switzerland and Germany. Data setup was automatic, but took about 10 minutes to start functioning the first time we landed. Had 3G signal throughout. It was nice to have a single sim functioning in all these countries. Recommended.
Services Tsim –
Thank you for your detailed review and recommendation
SAPNA P RAMNANI (verified owner) –
Worked very well on calls …not too satisfied with sms and data…because wherever there was free WiFi….we never got the sms back maybe Bcoz we had a UK number and not a local…but it would be nice if you could look into this and sort it if there is a way out. regards
Services Tsim –
Thank you for your detailed review and suggestion. The unlimited Europe card has local numbers in most covered countries. We will certainly check if we can enable it in the refundable lifetime card.
Krishnan Dharan (verified owner) –
Europe SIM worked well in Holland, Germany, Denmark, Sweden. At times, I had to choose a network manually to get 3G, especially in Sweden. Also, I would advise people to add the APN “globaldata” to your iPhone prior to embarking on your Europe trip. I struggled to get data on the first day. Otherwise, the SIM worked well and was a great buy. I was even able continue using the SIM card in the USA to access 3G data!
Services Tsim –
Thank you for your kind words and detailed review.
Pradeep (verified owner) –
Worked well, without any problems in France, Italy and Switzerland! There was a shipping issue, but Customer support was great and it got resolved.
Only think I would like, is to check the available balance! Would go for it again.
Services Tsim –
Thank you for your kind words and feature suggestion. We have forwarded it to our online team for action.
Debu Modi (verified owner) –
Used this card in Budapest, Austria, Czech and Germany. No issues. Calling worked right away. For internet had to make some simple settings and Network selection. After that it was a breeze.
Services Tsim –
Thank you for your kind words