Refundable Lifetime Europe SIM Card

(87 customer reviews)

₹1,489.00

Order worth Rs1,300 to be eligible for free shipping option AND a free gift!

This product is currently out of stock. Please consider using Unlimited Europe SIM Card

TSIM’s European SIM card covers all of Europe with a single UK number. Incoming calls, Local calls, Calls to India, SMS & 3G/4G Data is included in one flexible package. Outgoing is by direct dial. These lifetime validity permanumber SIMs are perfect for frequent travellers. With upto 20GB Data they are also suited to those that consume more data than voice.
  • 40 European countries in one SIM!
  • Bonus Country: USA
  • Incoming Calls, Local calls, Calls to India, SMS and 3G/4G Data in one package
  • Hotspot/Tethering allowed
  • Outgoing with direct dial – no prefixes!
  • Prepaid with Lifetime Validity.
  • Call Forwarding to your India number when not traveling!
  • Refundable – pay only for what you use!
  • Refillable – Use this link to instantly add credit!

Out of stock

Express shipping: Order before 5PM to get this by 11AM tomorrow. (In most cities. Weekdays only.)

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Description

For data-mostly usage, or for intermittent travel to Europe use our Refundable Lifetime Validity Europe SIM card. It includes incoming calls, local calls, calls to India, SMS, 3G/4G Data in one simple package. Lifetime validity allows you to have the same number each time you travel. Refund scheme lets you pay for just as much as you use
  • Simple package for either calls, SMS or data or a combination of each.
  • Prepaid: No billing shocks!
  • There is no rent or monthly minimum usage.
  • Lifetime validity on talk time, however phone number might change if it is not used.
  • Call forwarding to India mobile or landline when not in use.
  • Unused talk time/credit balance refundable for a year.
  • We require a copy of your passport.

Voice / SMS Slabs

Countries are divided into slabs as below, giving you fixed number of minutes for each slab. Local calls are those within the same slab.

200 minutes/200 SMS when you are in one of:

United States of America, 

100 minutes/100 SMS when you are in one of:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikistan, Turkey, Ukraine, United Kingdom

Exceptions: In Armenia, Austria, Belgium, Bulgaria, Croatia, Estonia, Finland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Netherlands, Russian Federation, Serbia, Slovenia, Spain, Switzerland, Tajikistan, Turkey & Ukraine you  get  50mins of incoming / local calls.

Data Slabs

2GB when you are in one of:

Austria, Denmark, Greece, Ireland, Italy, Norway, Poland, Sweden, Turkey, United Kingdom

1GB when you are in one of:

Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, Georgia, Germany, Hungary, Iceland, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Netherlands, Portugal, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Spain, Switzerland, Tajikistan, Ukraine, United States of America

Using the SIM Card

Using the SIM Card for the first time
  1. Power off your phone
  2. Insert your new SIM card
  3. Power on your phone
  4. Your phone should connect on a GSM/WCDMA/LTE network.

Please also note, using this SIM card to surf Internet or make calls outside coverage will significantly reduce the data and voice usage capacity, or even cause the SIM card to stop functioning.

Receiving calls

People anywhere in the world can dial your UK number directly to reach you, for example, +44774132 12345.

Emergency Call Number.

Please note Europe emergency call number “112” will NOT work in this card.

Making local calls

For the purposes of this card, local calls include calls to any country mentioned under “Coverage”, from any country mentioned under “Coverage”. To make such calls use the full international format. E.g. to call a UK landline number from any country use (for example) +44 207 222 1234.

Making calls to India

Remember to add the country code when making calls to India. Check that the number begins with +91 before dialing. E.g. to call India number 022 24216344, dial +91 22 24216344

Helpdesk

TSIM’s customer service agents can be reached via email at services@tsim.in or phone +91 22 24216344.

Should you use automatic or manual network selection?

There are two ways of selecting a network. You can either set your handset to use AUTOMATIC Network selection or MANUAL selection. When using automatic selection the handset will look for all networks that it is able to attach to and logs onto the first network it finds. When using manual selection you must manually search through the networks and select a network to attach to. We recommend using automatic network selection. Please refer to your handset manual to check the default settings for your phone.

Setting up call forwarding/divert

To activate call forwarding/call divert, dial *102(phone number in international format)#. You will get a confirmation message on the screen. For eg. *102912224216344#. To deactivate dial *103#

Setting data on your phone

Please ensure Mobile Data & Data Roaming is enabled on your phone. Setup APN (Access Point Name) manually as follows:

Set Access Point Name (APN) in your smartphone to “globaldata” without any username or password

On Android Phones, tap the Menu button  /  Settings / Mobile networks  / Access Point Names / New APN / Set Name & APN as “globaldata” / OK / Save
On iPhone: Tap Settings / General / Network / Cellular Data Network / APN and enter “globaldata”. Leave username & password blank.  Tap Network
On iPhone6 & above:
a. While connected to WiFi, open Safari and goto: m.apnchanger.org
b. Select Manual
c. Enter “globaldata” in APN Name (small letters & no spaces) and click install.
d. If asked for a PIN enter your iPhone 4 digit unlocking PIN
e. Approve the installation of the unsigned profile.
On some iPhone devices you will need to remove the existing current Profile (found in Settings-> General -> Profile -> Existing Profile -> Remove) before installing the Globaldata APN.
On Windows Phone: Go to Apps list / Settings / Mobile Network / Add Internet APN / Set APN as “globaldata” / Save

Checking your Balance

You will periodically get automatic balance messages on your phone. Another way to get balance information is to dial +163 162 10 001 from your phone and disconnect after a few rings. The call will not be answered and you will not be charged for that call. You will later receive an SMS with balance information.

Online Refill

Use this link to instantly add credit to this card.

Refund Policy

You are eligible for a refund on unused talktime/data with usage rounded to the next slab. I.e. If you use 2.8GB after subscribing to a 6GB SIM card, your usage will be taken to be 4GB, and you will get refund on the difference between the price of a 4GB and 6GB card. This refund is available for 12 months after payment.

Additional information

Weight 0.1 kg
Minutes

200 Incoming Minutes/200 Local Minutes/200 India Minutes/200 SMS or 2GB Data, 400 Incoming Minutes/400 Local Minutes/400 India Minutes/400 SMS or 4GB Data, 600 Incoming Minutes/600 Local Minutes/600 India Minutes/600 SMS or 6GB Data, 800 Incoming Minutes/800 Local Minutes/800 India Minutes/800 SMS or 8GB Data, 1000 Incoming Minutes/1000 Local Minutes/1000 India Minutes/1000 SMS or 10GB Data, 1200 Incoming Minutes/1200 Local Minutes/1200 India Minutes/1200 SMS or 12GB Data, 1400 Incoming Minutes/1400 Local Minutes/1400 India Minutes/1400 SMS or 14GB Data, 1600 Incoming Minutes/1600 Local Minutes/1600 India Minutes/1600 SMS or 16GB Data, 1800 Incoming Minutes/1800 Local Minutes/1800 India Minutes/1800 SMS or 18GB Data, 2000 Incoming Minutes/2000 Local Minutes/2000 India Minutes/2000 SMS or 20GB Data
New Card or Refill?

New, Refill

87 reviews for Refundable Lifetime Europe SIM Card

  1. Manoj Pillai (verified owner) –

    Hello, I arrived in Netherlands and I must say the coverage and reception on your sim is simply awesome!! The number got activated even before I came out of the aero-bridge!!. I traveled to southern Netherlands passing through some country side and there too I stayed connected…

    As for the balance check, I sent a missed call and got the sms back with remaining balance.

    So overall extremely satisfied with the coverage and service and would definitely use it and recommend it for future use.

    • Services Tsim –

      Thank you for your detailed review and kind words!

  2. Yazdi Buhariwalla (verified owner) –

    I am using TSIM since last 3 years and I have Lifetime Europe Sim Card and am very happy with the services with non stop any interruption . The backup Office is the big support in case of Emergency and they are very prompt.
    Tsim keep up the good work and trust in you is very very important .

    • Services Tsim –

      Thank you for your kind words for our team and continued support.

  3. Meghna –

    Very good service. I called T Sim on Saturday late evening and I had SIM delivered at my home Monday morning 1st thing.

    Very good customer service and offcourse the product is excellent. There were some issue in connecting in France, but customer service helped me with manual selection of network after which it was working smooth for entire trip in Europe.

    • Services Tsim –

      Thank you for your kind words and understanding.

  4. Anupam –

    I used T SIM for 2 weeks trip covering UK and Europe. Best part of the deal was that I did not carry multiple SIM and only one SIM was good enough to cover entire trip. I loved T SIM and would use it again in next trip.

    • Services Tsim –

      Thank you for your kind words.

  5. Mohamed Hashir (verified owner) –

    excellet sim. worked well in spain. will suggest the sim to travelers

    • Services Tsim –

      Thank you for your kind words and for confirming the country in which it worked.

  6. VENKATARAMAN (verified owner) –

    The service is good and reliable.No hassles in using it in UK and Ireland at all. I would strongly recommend the same to everybody

    • Services Tsim –

      Thank you for your kind words and recommendation.

  7. Prem (verified owner) –

    Good service. Used the SIM on 2 devices sometimes could not make calls and use data at the same time.

    • Services Tsim –

      Thank you for your kind words and bringing this issue to our notice.

  8. Dhanraj Chokappa (verified owner) –

    The SIM worked fine on Germany which was our first stop. When we went to Austria, it did not work and we had to contact costumer care via chat. They responded and the SIM worked OK, both data and calls. However, when we went to Switzerland the SIM could not receive calls from any AIRTEL phone on roaming. This made it difficult to communicate between the phones. Customer care could not help us. Data also worked intermittently depending on the place we were in. In some places even outgoing calls were not possible. On the whole the experience was not satisfactory. Days balance is not available on the website.

    • Services Tsim –

      We apologise that your number was not reachable from Airtel phones on roaming. We will investigate to see if this is generally the case or was it specific to those days. We are sorry that our SIM did not meet your expectations and thank you for a balanced review.

  9. Darshan (verified owner) –

    SIM card worked well. However, some issues I faced and look forward to see tsim improve;
    SIM doesn’t work in India
    After making calls you won’t get notifications of time left in your account same for data as well, you’ll not know the balance until a fine day when it stops working abruptly and says recharge again.
    Be careful data won’t work unless you change network preference to 3G or below.
    Customer care response are appreciated for quick revert however it is difficult to understand what they write on the email and make the changes in your phone accordingly. Instead i recommend tsim to collect all the risk scenarios and prepare FAQ and circulate.

    • Services Tsim –

      Thank you for your detailed feedback. The SIM card is not allowed to function in India as per DOT regulations. We will check why you did not receive balance notifications and why you had to switch to 3G for it to function. And we will certainly look into creating an FAQ. Thank you once again.

  10. Bhuvendra Singh (verified owner) –

    It worked fine during my first visit to Europe but I had lot of trouble during the second visit. Out of 10 days it worked only for a day. I was in touch with the support staff and that coated me rs. 5000 finally it worked fine during my third visit. The other issue is that I didn’t got any updates on my usage and one fine day I couldn’t make any call due to insufficient balance. It will be great if TSim can let me know about the balance.

    • Services Tsim (verified owner) –

      We are sorry it did not work on your second trip, but glad that it is now working for your other trips. We are also investigating why you do not seem to have got balance updates by SMS, since the operator logs suggest these were delivered. Thank you for taking the time to write in and inform us about this.

  11. Buhariwalla Yazdi (verified owner) –

    I had connectivity problem at many times and have to switch on & off regularly but otherwise it’s good. Balance check is absolutely non available. I am using Tsim for the last 3 yrs

    • Services Tsim –

      We will be in touch with you to see why you were unable to use our new balance check feature. We apologise for the inconvenience and thank you for taking the trouble to write in.

  12. Interics Design –

    The sim card worked well as a data card but it was not possible to make / receive voice calls and text messages. A good product for data usage!!

    • Services Tsim –

      We are looking into the specifics of your case to see why you were unable to make calls. Thank you for bringing this to our notice.

  13. analashetty1 (verified owner) –

    Been in Germany and UK for the past 6 months. The card has worked very well. The customer service is very helpful and fixed any problem efficiently. Would recommend this sim service.

    • Services Tsim –

      Thank you for your kind words and recommendation.

  14. Manish Kapoor (verified owner) –

    Been using this service since last 1 year. Excellent connectivity and reliability. Plus friendly customer support.

    • Services Tsim –

      Thank you for your kind words and continued support.

  15. Dipankar Dasgupta (verified owner) –

    I used the “Refundable Lifetime Europe SIM Card” for travel to Slovenia & Italy. The company is very professional and I was very happy with their dealings with me. The SIM arrived as promised and worked like a charm. I was even able to switch it on in India to make sure it is operational (of course you don’t want to use it in India). The SIM worked as soon as I landed in Slovenia and in Italy. I did not have to do anything to activate the data service on my old iPhone (4S). The only issue I had was the “balance checking” service. It gave me wrong information and I had to call TSIM in India to get the correct balance. On return to India, the remaining balance was returned to me without any hassle. Very professional company. I will definitely use them, again.

    • Services Tsim –

      Thank you for your kind words, detailed review and for bringing the lacunae in balance check to our notice. It has been forwarded to the tech team for rectification.

  16. Rahul Gupta (verified owner) –

    We bought 2 SIMs. Both were working fine. After a week, one of them stopped detecting any signal. I followed up with the customer service continuously for a week on email. The Tsim customer service team was responsive, but failed to correct it. So, despite having a SIM card with balance in it, I was connectivity less and my plan got wasted.
    I wish to mention that the other SIM card worked perfectly fine for the entire two weeks.
    Rahul

    • Services Tsim –

      We apologise for not being able to solve your problem in time. Thank you for your balanced review. We hope you will allow us another opportunity.

  17. MVP Kumar (verified owner) –

    I used this card in five countries. Netherlands France Switzerland Germany and Austria. needed to do settings only at Amsterdam. It worked seamlessly thereafter. Good connectivity through out the duration of trip. Internet speeds were also good.

    • Services Tsim –

      Thank you for confirming the countries the SIM was used in.

  18. Yazdi (verified owner) –

    I am been using the TSIM since last 4 years but this 25th May I was stuck without network for almost 5 hrs as I got the message saying the network is under maintenance.
    The support team at Tsim is very supportive.

    • Services Tsim –

      We regret the inconvenience caused. We shall strive to ensure we have no such unplanned maintenance issues in the future.

  19. ashish (verified owner) –

    hi all, recently used the tsim in amsterdam, iceland including remote south coast and then in norway.. initially, there was a problem with connectivity in amsterdam on arrival , then posted the problem using wifi of hotel with tsim online chat, and it was fixed the very next day.. thereafter, there was no problem till the end..before flying, talked with idea, airtel, but they dont have any packs for iceland and norway.. call rate 150inr/min. so, if u are moving to any of above countries, even europe, tsim definitely serves to be cheapest with flawless connectivity..

    • Services Tsim –

      Thanks for your review & for the comparison.

  20. Dr aniket joshi (verified owner) –

    The SIM was delivered in a fantastic metallic pack , the delivery was on time n smooth, the toll free number works & what’s best is within minutes of me sending a mail from Florence, I got a call from their executive to help me connect wherein he was in touch with me on Whatsapp till I could go online.Tsim is complete value for money n I would use it for all my trips abroad, the calls went smoothly n the data worked perfectly well

    • Services Tsim –

      Thanks for your detailed review

  21. V JAYARAMAN (verified owner) –

    I have not yet used the product but I am a regular customer of TSIM since last 3 years and I find their service good.
    The range of their sim cards is also good.

    • Services Tsim –

      Thanks you for the review

  22. S. Vakil (verified owner) –

    Seamless connection throughout Europe. Call quality was good too. Initially,I couldn’t receive calls from a particular number but it sorted out by itself.

    • Services Tsim –

      Thanks for your review. We regret the inconvenience.

  23. Viv (verified owner) –

    We went to Czech, Austria and Budapest, the mobile network and data started working immediately after we landed the foreign country.
    No problem with data and voice calls while roaming in these countries.
    Recommended for sure.

    • Services Tsim –

      Thank you for your kind words and recommendation.

  24. Sumit Banerjee (verified owner) –

    Used this card during our recent trip to Italy. There was no problem in any of the 4 or 5 locations we visited. The connection was very useful. I would recommend

    • Services Tsim –

      Thank you for your kind words and recommendation.

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Questions and answers of the customers

  1. Q What is the APN setting for refundable Europe Sim card. I am using in MI Note 3 phone answer now
    Answered by the admin

    APN should be set to globaldata
  2. Q I am traveling to Turkey and would like to know coverage in Turkey. Please also let me know that ...
    There are no answers for this question yet. Answer now
  3. Q I am planning to visit to barcelona (spain) for 5 days this september, and, again to lisbon (port... answer now
    Answered by the admin

    If you would like to retain the same number in your future trips, then the Lifetime Europe SIM is recommended! Else you may opt for one of the SIMs with 30days validity which provide variable amounts of data/mins
  4. Q Is the SIM 3 in -1 sim micro,mini and normal type ? answer now
    Answered by the admin Yes! The SIM would be a triple cut SIM
  5. Q How to activate the sim ? I am traveling on Sunday. Read somewhere the sim does not get activated... answer now
    Answered by the admin

    The Refundable SIMs are pre activated & are ready to use. 
  6. Q I am going to be in Spain, Italy & France. Which plan would you suggest? I am looking for sea... answer now
    Answered by the admin

    Choice of SIM would depend upon your data & voice requirements. We would suggest you to use the chat option on our website (or call us on 1800 313 5055) to interact with our Agents who would be able to guide you.
  7. Q Hi..I’m going to Europe for 15 days..which plan is recommend to buy.My destination are France,Bel... answer now
    Answered by the admin The choice of the plan would vary depending upon individual usage requirements. Please share your contact number for an executive to call & guide. Else you may also visit www.tsim.in & click on "Ask Us" to chat with us.
  8. Q I am going to Barcelona,madrid,Lisbon,Paris,Nice,Zurich,Copenhagen,Stockholm,Riga,Tallinn,Rovanie... answer now
    Answered by the admin

    Based on experience, we would recommend you to opt for 800min/8GB plan at the least. This plan will give you 400min/4GB in most of the places mentioned. In case you do not fully utilise the same, you can always ask for Refund of the balance.

    You shall be  eligible for a refund on unused talktime/data with usage rounded to the next slab. I.e. If you use 2.8GB after subscribing to a 8GB SIM card, your usage will be taken to be 4GB, and you will get refund on the difference between the price of a 4GB and 8GB card.
  9. Q Are the incoming calls also charged, if we use outside UK (within Europe)? answer now
    Answered by the admin

    The incoming minutes are included in the Free minutes
  10. Q what bands of GSM are required for the sim to work in Europe? also what category of LTE is suppor... answer now
    Answered by the admin

    The requisite bands in Europe are:

    2G - 900, 1800 and 1900MHz; 

    UMTS - 2100MHz; 

    4G - Depends upon individual country of travel
  11. Q Can we use both voice and data in 989 plan? If yes how does it work. answer now
    Answered by the admin

    Yes you can use both voice & data in the 989 plan which allows 1000MB of data OR 100min of local/India Calls. If you use, 1 min for calling, your data allowance will be reduced by 10MB.
  12. Q How to check the balance amount? answer now
    Answered by the admin

    Currently you may send an email to services@tsim.in or call on the TSIM Toll Free number  1800 313 5055 to know your balance.
  13. Q my daughter is going to Paris for four months. Whether the 200 minutes sim card will be valid for... answer now
    Answered by the admin

    Yes...the minutes will remain valid until exhausted.
  14. Q I want to use for Hungary on iphone 5S .. do you send Nano SIM ? Also does it give both Data and ... answer now
    Answered by the admin

    The SIM is triple cut (standard. micro & nano) & is suitable for use in all GSM phones. Also the same  SIM supports both Voice & Data. The drop down gives the indication of available minutes or data.
  15. Q My daughter is going to Italy for 4 months as a student from India she would be travelling to oth... answer now
    Answered by the admin

    This card is designed for use intermittent travels to European countries. Your daughter may use this card for her travels to other European countries. Moreover this card would be useful to her when she initially lands in Italy to keep in touch initially.

    Although she could continue to use the TSIM SIM all through the 4 months, we would recommend she buys a local Italian SIM for use in Italy.

     
  16. Q 100 minutes is both for local and india and is it daily answer now
    Answered by the admin

    The minutes include local as well as India minutes. These minutes do not have a validity limit.
  17. Q Is There A Daily Data Limit In This SIM answer now
    Answered by the admin

    No..there is no data limit in this SIM
  18. Q I am traveling to Slovenia for 10 days..I need voice +data which sim card I should choose? answer now
    Answered by the admin

    Hello Sir,

    Please Choose the Unlimited Europe sim card for 14 days pack for Voice+Data
  19. Q I'm am travelling to Denmark, Norway, Sweden, Finland & Russia for 15 days. Which card would ... answer now
    Answered by the admin
    Refundable Lifetime Europe SIM Card should serve your purpose. 

     

     
  20. Q does this include voice and data both or just one? answer now
    Answered by the admin

    The SIMs support both voice & data. 
  21. Q where to buy sim answer now
    Answered by the admin

    You may buy the SIM online. The SIM will be couriered / delivered to your address.

     

    After selecting the product / plan, please use the "Add to Cart -> Checkout" button to continue with your online order. You shall be guided with the details during the process.

Send me a notification for each new answer.

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